I'm not convinced they know what pizza is. I have no idea what this crust is - not anywhere close to the crust I've had at PJ in the past. Why they need >2 inches of that plain, unseasoned, chewy "crust" is beyond me.
Barely any sauce or toppings. Like they made a small pizza using a large pizza crust.
Half of my garlic dipping sauces were already opened straight out of the box.
Called to ask for a partial refund and had to *beg* for it. Finally the manager appeared to say he'd give me a partial refund, but before anything was confirmed, he hung up on me.
I will say, as of this morning, the partial refund did come through. I just hope they get a much better quality control process.
Atmosphere: 1
Food: 1
Service: 1
Donna Gould
WORST PIZZA . I ORDERED A NEDUIM, WHICH REALLY WAS THE SIZE OF A SMALL PIZZA., IT WAS DRY BARELY ANY SAUCE OR CHEESE....THE PiZZA SLICES WERE ABOUT HAVE THE SIZE OF A NORMAL SLICE..... SO OVERPRICED... WHEN I ORDER A PIZZA , iTS A TREAT. I COuLD NOT AFFORD TO DO THIS OFTEN. SO I WAS VERY ANGRY AND DISSAPPONTED. .. I WOULD NOT RECOMMENDE THIS ESTABLUSHMENT...AND I SURELY WILL NEVER ORDER FROM HERE AGAIN... AND IN TRUTH, I WOULD NOT EVEN GIVE A STARR
Food: 1
D Y
Very poor Quality, barely any cheese, acidic sauce, hard crust and chip chop toppings. . Disappointing food and service. The Penn hill’s location was our go to Steelers Sunday pizza place but recently the quality of both ingredients and customer service is terrible. Man with strong accent is argumentative and unprofessional when you try to explain how you’d like your pizza, he over talks you then gets order wrong!!! Avoid this location!!
Atmosphere: 3
Food: 1
Service: 1
Sanjar Mavlyanov
Very tasty
Atmosphere: 5
Food: 5
Service: 5
Ghaleb Alwasim
Placed a door dash order and they accepted it waited 30 mins to find out they are closed
Service: 1
IceMan P
You can tell that this establishment does not care about the products they put out , poorly made food I do not recommend. do yourself the favor and try somewhere else. June 8th, 2024.
Food: 1
Rob McMeekin
The new manager is super nice and was super helpful. Awesome customer service!
Atmosphere: 5
Food: 5
Service: 5
Muhammad Asad Ullah
Zero hygiene at this outlet!
They do not wear gloves at all. I wasn’t expecting this from Papa John’s. ?
Atmosphere: 1
Food: 1
Service: 1
Mark Coast
Pizza has always been great no matter style we order!
Had the garlic pizza. Was a little apprehensive but wow was it good. It also came with garlic dipping sauce. ?
Atmosphere: 4
Food: 5
Service: 4
yusuf atlı
When I came to the store, he said my order would be ready in 10 minutes, but 20 minutes passed and I still haven't received it, and even though he left while preparing the food, he was lingering in the back.
Atmosphere: 1
Service: 1
Tony Lowes
They're always good here! Papa John's is honestly the only pizza place that I will eat at! Not to mention they are one of the few people that offer Alfredo sauce instead of red sauce! Never had a
Atmosphere: 4
Food: 5
Service: 5
Dr. C.
Our family orders from this location often. As of today, that’s changed. Whenever I order for delivery, I request that all of my food is taped shut. Every time prior to tonight, my request was granted. I do not feel comfortable with the high turnover of delivery drivers & this location using DoorDash drivers to deliver my food. Once the order was placed online, I called the store to make my request. I was informed my request would be granted. When my food arrived, none of my food was taped shut! I called & a man answered stating that my food was taped shut & as I proceeded to tell him that it wasn’t, he hung up on me. I called back, this same man yelled & said “our delivery drivers don’t mess with the food,” then he hung up on me a 2nd time. I called back a 3rd time, he picked up the phone & instantly hung it up. I called a 4th time & that call went straight to their automated system, then eventually the call was disconnected. This man was rude & unprofessional! He needs customer service training.
I'm not convinced they know what pizza is. I have no idea what this crust is - not anywhere close to the crust I've had at PJ in the past. Why they need >2 inches of that plain, unseasoned, chewy "crust" is beyond me.
Barely any sauce or toppings. Like they made a small pizza using a large pizza crust.
Half of my garlic dipping sauces were already opened straight out of the box.
Called to ask for a partial refund and had to *beg* for it. Finally the manager appeared to say he'd give me a partial refund, but before anything was confirmed, he hung up on me.
I will say, as of this morning, the partial refund did come through. I just hope they get a much better quality control process.
Atmosphere: 1
Food: 1
Service: 1
WORST PIZZA . I ORDERED A NEDUIM, WHICH REALLY WAS THE SIZE OF A SMALL PIZZA., IT WAS DRY BARELY ANY SAUCE OR CHEESE....THE PiZZA SLICES WERE ABOUT HAVE THE SIZE OF A NORMAL SLICE..... SO OVERPRICED... WHEN I ORDER A PIZZA , iTS A TREAT. I COuLD NOT AFFORD TO DO THIS OFTEN. SO I WAS VERY ANGRY AND DISSAPPONTED. .. I WOULD NOT RECOMMENDE THIS ESTABLUSHMENT...AND I SURELY WILL NEVER ORDER FROM HERE AGAIN... AND IN TRUTH, I WOULD NOT EVEN GIVE A STARR
Food: 1
Very poor Quality, barely any cheese, acidic sauce, hard crust and chip chop toppings. . Disappointing food and service. The Penn hill’s location was our go to Steelers Sunday pizza place but recently the quality of both ingredients and customer service is terrible. Man with strong accent is argumentative and unprofessional when you try to explain how you’d like your pizza, he over talks you then gets order wrong!!! Avoid this location!!
Atmosphere: 3
Food: 1
Service: 1
Very tasty
Atmosphere: 5
Food: 5
Service: 5
Placed a door dash order and they accepted it waited 30 mins to find out they are closed
Service: 1
You can tell that this establishment does not care about the products they put out , poorly made food I do not recommend. do yourself the favor and try somewhere else. June 8th, 2024.
Food: 1
The new manager is super nice and was super helpful. Awesome customer service!
Atmosphere: 5
Food: 5
Service: 5
Zero hygiene at this outlet!
They do not wear gloves at all. I wasn’t expecting this from Papa John’s. ?
Atmosphere: 1
Food: 1
Service: 1
Pizza has always been great no matter style we order!
Atmosphere: 3
Food: 5
Service: 4
Great food. Always courteous and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
Restaurantji Recommends
Onlt here for Door dash but verry clean n polite
Atmosphere: 5
Service: 5
Had the garlic pizza. Was a little apprehensive but wow was it good. It also came with garlic dipping sauce. ?
Atmosphere: 4
Food: 5
Service: 4
When I came to the store, he said my order would be ready in 10 minutes, but 20 minutes passed and I still haven't received it, and even though he left while preparing the food, he was lingering in the back.
Atmosphere: 1
Service: 1
They're always good here! Papa John's is honestly the only pizza place that I will eat at! Not to mention they are one of the few people that offer Alfredo sauce instead of red sauce! Never had a
Atmosphere: 4
Food: 5
Service: 5
Our family orders from this location often. As of today, that’s changed. Whenever I order for delivery, I request that all of my food is taped shut. Every time prior to tonight, my request was granted. I do not feel comfortable with the high turnover of delivery drivers & this location using DoorDash drivers to deliver my food. Once the order was placed online, I called the store to make my request. I was informed my request would be granted. When my food arrived, none of my food was taped shut! I called & a man answered stating that my food was taped shut & as I proceeded to tell him that it wasn’t, he hung up on me. I called back, this same man yelled & said “our delivery drivers don’t mess with the food,” then he hung up on me a 2nd time. I called back a 3rd time, he picked up the phone & instantly hung it up. I called a 4th time & that call went straight to their automated system, then eventually the call was disconnected. This man was rude & unprofessional! He needs customer service training.
Service: 1
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