Don’t do it got me throwing up not feeling right smh. Might got food poisoning
Atmosphere: 1
Food: 1
Service: 1
Make It work
1. I ordered a pizza with mushrooms and chicken. I don’t like it when there’s too much chicken, and this one turned out just right. But I love mushrooms, and I only counted 15 thin slices. If I’m lucky, I might get two thin slices of mushroom on one piece.
2. Get yourself a pizza oven. Stop frying pizza in a deep fryer. The oil dripping from this pizza is enough for me to fry a whole chicken... seriously.
Atmosphere: 2
Food: 1
Service: 5
Tiara B
Parking: I was able to pull right into a parking spot close to the restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks, Pepperoni Lover's Pizza, Create Your Own Pizza
Topdog Crain
Delivery took longer than an hour when it said only 20 minutes. Had to order twice to even get my food. Now I’m out $60
Service: 1
Tim Kazee
Ordered through Pizza Hut app. Stuffed crust and wings box. I thought, “that’s not a bad deal. I know it’s not the best pizza, but it is stuffed crust.” I received a message that DoorDash is now delivering it. Get the food and it’s all wrong and cold. I call the restaurant and speak to a manager and he says, “so sorry. We’re really busy.” I know your busy, it’s new years. That’s no excuse to send an order out that’s completely wrong and cold. Tired of the excuses from restaurants about how busy they are. I don’t care. I paid for something I didn’t receive. It’s not a hard job. You look at the order and do as the order says. Super easy and I’ve done it. Not for the Pizza Hut though. He tells me to call DD. I call DD and they say, “you ordered through Pizza Hut so they’re responsible.”
Trash! Tired of terrible service!! Never again, Pizza Hut on Brownsville Rd.
EDIT: the pizza wasn’t even cut. They were so damn busy, they couldn’t even cut the pizza.
Morgain Yarn Tiger
My only objections is that Pizza Hut has swapped to using DoorDash rather than there own drivers. I have had my food stolen by DD more than once. Fortunately! The manager asked no questions and remade my order when I went to the store to complain. I've always gotten excellent service from the actual staff in this store. And I miss the amazingly friendly drivers that used to being my pizza to me quickly and consistently!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Personal Pan Pizza & Side
Pamela Scott
I did delivery for my pizza and 1 Hour later and it still hasn’t come so 15 minutes later it finally came. The driver was Supposed to be there in 10 to 15 minutes It finally came and the food was good, but the driver took too long sometimes it. might come sometimes it might not So sometimes come there or come they’re not like it was coming in. The drywall was coming in one minute, but then the driver updated inside too. I’m like come on. Why would they do this? Go do this takeout takeout only and still don’t do delivery just only pick up.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Quentin Johnson
Great customer service great food great experience every time I order
There was hair in my food. When I reached out to the store to ask for a refund the GM insinuated that I ate the food and that he would only provide a refund if I bring the food back to the store. When I got to the store I found that the two cooks preparing food were not wearing hairnets. I was told it was not pizza huts policy to have cooks wearing nets only hats. The guy on pizzas had on a hat but had long hair that was flowing freely. The woman on chicken had no hat at all. I witnessed the cooks prepare food and take payments all in the same breath and no one not once was seen washing their hands after interacting with customers and taking payments. No one even wore gloves. As I spoke to the GM who was not very professional I noticed that his hands too were visibly soiled. I did not witness him preparing food but to be in the food service industry as a GM interacting with customers with soiled hands is very unsanitary and a health and safety risk. There was one gentleman there who was more helpful and spoke in a nice even tone who attempted to deescalate the situation while the GM at the end of the day was unable to refund me for my order. He stated that it was an issue with my card which made no sense. I left the store needing to reach back out today to inquire about my refund after I’ve already made two visits to the store. I will not be back. I feel like the health department needs to inspect this kitchen to ensure health and safety standards are being enforced.
Atmosphere: 1
Food: 1
Service: 1
Roman Skobelev
The hostile salesman stood there and mocked me for my poor English.
Ordered a medium cheese pizza got half cheese and half pepperoni can’t eat pork tried calling them nobody answers the damn phone and I was working so I couldn’t go directly to the store
Jayson Lee
These hours are wrong. It says they close at 9 on Monday but it’s wrong and when you try to call them it says close. It’s 8 now yall hours are wrong.
Don’t do it got me throwing up not feeling right smh. Might got food poisoning
Atmosphere: 1
Food: 1
Service: 1
1. I ordered a pizza with mushrooms and chicken. I don’t like it when there’s too much chicken, and this one turned out just right. But I love mushrooms, and I only counted 15 thin slices. If I’m lucky, I might get two thin slices of mushroom on one piece.
2. Get yourself a pizza oven. Stop frying pizza in a deep fryer. The oil dripping from this pizza is enough for me to fry a whole chicken... seriously.
Atmosphere: 2
Food: 1
Service: 5
Parking: I was able to pull right into a parking spot close to the restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks, Pepperoni Lover's Pizza, Create Your Own Pizza
Delivery took longer than an hour when it said only 20 minutes. Had to order twice to even get my food. Now I’m out $60
Service: 1
Ordered through Pizza Hut app. Stuffed crust and wings box. I thought, “that’s not a bad deal. I know it’s not the best pizza, but it is stuffed crust.” I received a message that DoorDash is now delivering it. Get the food and it’s all wrong and cold. I call the restaurant and speak to a manager and he says, “so sorry. We’re really busy.” I know your busy, it’s new years. That’s no excuse to send an order out that’s completely wrong and cold. Tired of the excuses from restaurants about how busy they are. I don’t care. I paid for something I didn’t receive. It’s not a hard job. You look at the order and do as the order says. Super easy and I’ve done it. Not for the Pizza Hut though. He tells me to call DD. I call DD and they say, “you ordered through Pizza Hut so they’re responsible.”
Trash! Tired of terrible service!! Never again, Pizza Hut on Brownsville Rd.
EDIT: the pizza wasn’t even cut. They were so damn busy, they couldn’t even cut the pizza.
My only objections is that Pizza Hut has swapped to using DoorDash rather than there own drivers. I have had my food stolen by DD more than once.
Fortunately! The manager asked no questions and remade my order when I went to the store to complain. I've always gotten excellent service from the actual staff in this store.
And I miss the amazingly friendly drivers that used to being my pizza to me quickly and consistently!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Personal Pan Pizza & Side
I did delivery for my pizza and 1 Hour later and it still hasn’t come so 15 minutes later it finally came. The driver was Supposed to be there in 10 to 15 minutes It finally came and the food was good, but the driver took too long sometimes it. might come sometimes it might not So sometimes come there or come they’re not like it was coming in. The drywall was coming in one minute, but then the driver updated inside too. I’m like come on. Why would they do this? Go do this takeout takeout only and still don’t do delivery just only pick up.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Great customer service great food great experience every time I order
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Supreme Pizza, Pepperoni Pizza, Boneless Wings
There was hair in my food. When I reached out to the store to ask for a refund the GM insinuated that I ate the food and that he would only provide a refund if I bring the food back to the store. When I got to the store I found that the two cooks preparing food were not wearing hairnets. I was told it was not pizza huts policy to have cooks wearing nets only hats. The guy on pizzas had on a hat but had long hair that was flowing freely. The woman on chicken had no hat at all. I witnessed the cooks prepare food and take payments all in the same breath and no one not once was seen washing their hands after interacting with customers and taking payments. No one even wore gloves. As I spoke to the GM who was not very professional I noticed that his hands too were visibly soiled. I did not witness him preparing food but to be in the food service industry as a GM interacting with customers with soiled hands is very unsanitary and a health and safety risk. There was one gentleman there who was more helpful and spoke in a nice even tone who attempted to deescalate the situation while the GM at the end of the day was unable to refund me for my order. He stated that it was an issue with my card which made no sense. I left the store needing to reach back out today to inquire about my refund after I’ve already made two visits to the store. I will not be back. I feel like the health department needs to inspect this kitchen to ensure health and safety standards are being enforced.
Atmosphere: 1
Food: 1
Service: 1
The hostile salesman stood there and mocked me for my poor English.
Service: 1
Restaurantji Recommends
Awesome quality of food and employees/service.
Atmosphere: 5
Food: 5
Service: 5
Great food and prices
Atmosphere: 5
Food: 5
Service: 5
Okay place if your In a hurry
Atmosphere: 1
Food: 3
Service: 1
Ordered a medium cheese pizza got half cheese and half pepperoni can’t eat pork tried calling them nobody answers the damn phone and I was working so I couldn’t go directly to the store
These hours are wrong. It says they close at 9 on Monday but it’s wrong and when you try to call them it says close. It’s 8 now yall hours are wrong.
Atmosphere: 5
Food: 3
Service: 1
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