My family is always down to try a new donut shop out and this one didn't disappoint. The staff was super friendly! The woman working even gave my kids a free cookie while we were looking at their selection of donuts. They have a wide variety of donuts. I saw a pb&j one, a fruit cheesecake filled one, toasted coconut, glazed pretzel donut, among other unique flavors, and of course, your usual selection like Boston creme, sprinkles, etc. All were very delicious and for a great price! Kids and I were happy with our experience.
Atmosphere: 5
Food: 5
Service: 5
Carmen Peluso
Every year we do our daughter’s birthday and every year Ron and his team knock it out of the park. This year was a step above the others!!! Service, quality, price are all top notch!! Thank you Ron
Atmosphere: 5
Food: 5
Service: 5
Michelle Sefcheck
First time ever getting a cake from this bakery. We asked for white almond and the cake had no flavor. We usually get our cakes from pastries à la carte and the white almond there is absolutely delicious. Please do better, if you have been in business this long please retaste your products!
Nilma Malik
Don’t come here for your wedding cake! I had scheduled a cake tasting coming four hours away with Tara since our wedding is in Pittsburgh. Got to Pittsburgh and called numerous times to confirm our appointment. No answer. When I finally got a hold of Tara, I got a message saying the bakery was closed and she was sick, yet there was no communication the past week (email or text or phone call) to let us know before wasting our time traveling four hours for nothing. No response afterwards and nothing done to make amends. Do not trust this bakery with your wedding needs, there are so many great bakeries around Pittsburgh to choose from! The most unprofessional service I have ever received.
Atmosphere: 1
Food: 1
Service: 1
Maggie
They are simply the best. They made my wedding cake and it was just as delicious as it was beautiful. Everything they have is amazing and I love stopping in whenever I can, my favorites besides the cake is their Italian bread and chocolate chip cookies. Thank you Potomac bakery!!
Atmosphere: 5
Food: 5
Service: 5
Jeff Mccoy
Ordered 2 1/4 sheet cakes 1 white bater with raspberry filing, and buttercream icing. Instead of the raspberry filing I got raspberry cream. The other was white bater with lemon filling which was fine. The cakes are good when you get what you order. At $47 per cake you should get what you ordered. This wasn't the first time this happened. I get about a dozen cakes per year, Maybe time for a new bakery.
Safaa Life Wellness LLC
I would give zero stars if it was an option. The service is horrible. Took an order wrote it down correctly and did everything wrong. Instead of taking accountability they tried to deflect and make it not their fault. Over priced and the writing on the cake looked like my cat did it. You can look at the pictures posted by other people to see the penmanship is terrible. I can’t believe they almost ruined my friends event with their lack of attention to clear English from an order that was taken correctly but they did whatever they wanted!! All the one star reviews say the same thing I said getting the order wrong is their mission statement clearly.
We wanted a special cake for my sister in laws 60th. She always wanted a doll cake and never got one. When I approached Potomac in Dormont they couldn’t be more excited to help make it a reality. Thank you! PS. Cookies were amazing also!
Atmosphere: 5
Food: 5
Service: 5
Allison Adamese
I came in with an image for my daughter's 16th birthday cake and they went above and beyond!! She just keeps looking at cake saying how beautiful it is. Thank you for making her 16th great
Atmosphere: 5
Food: 5
Service: 5
Jeff K
Awesome place!
Atmosphere: 5
Food: 5
Service: 5
Kathleen Peapples
What an amazing little bakery. Cathleen is amazing to meet someone that is so happy early in the morning taking her time with my niece and I and delivering the most amazing pastries ever. She truly demonstrates that there are still amazing people in this world that can share their happiness and turn someone's day enter realizing that just a smile and conversation is so special and spreads love in compassion. And that's just what we need now. 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Paczki, Custard-Filled Donut, Buttercream Marble Cake, Strawberry Sheet Cake with Frosting, Raisin Cookies \u0026 Pecan Roll, Coconut Cream Pie
Kristen Cagnacci
the ladies here are awesome their customer service is superb. i ordered my daughters birthday cake from them and they did an awesome job the cake was beautiful and the kid was happy. thank u for contributing to a happy birthday.
My family is always down to try a new donut shop out and this one didn't disappoint. The staff was super friendly! The woman working even gave my kids a free cookie while we were looking at their selection of donuts. They have a wide variety of donuts. I saw a pb&j one, a fruit cheesecake filled one, toasted coconut, glazed pretzel donut, among other unique flavors, and of course, your usual selection like Boston creme, sprinkles, etc. All were very delicious and for a great price! Kids and I were happy with our experience.
Atmosphere: 5
Food: 5
Service: 5
Every year we do our daughter’s birthday and every year Ron and his team knock it out of the park. This year was a step above the others!!! Service, quality, price are all top notch!! Thank you Ron
Atmosphere: 5
Food: 5
Service: 5
First time ever getting a cake from this bakery. We asked for white almond and the cake had no flavor. We usually get our cakes from pastries à la carte and the white almond there is absolutely delicious. Please do better, if you have been in business this long please retaste your products!
Don’t come here for your wedding cake! I had scheduled a cake tasting coming four hours away with Tara since our wedding is in Pittsburgh. Got to Pittsburgh and called numerous times to confirm our appointment. No answer. When I finally got a hold of Tara, I got a message saying the bakery was closed and she was sick, yet there was no communication the past week (email or text or phone call) to let us know before wasting our time traveling four hours for nothing. No response afterwards and nothing done to make amends. Do not trust this bakery with your wedding needs, there are so many great bakeries around Pittsburgh to choose from! The most unprofessional service I have ever received.
Atmosphere: 1
Food: 1
Service: 1
They are simply the best. They made my wedding cake and it was just as delicious as it was beautiful. Everything they have is amazing and I love stopping in whenever I can, my favorites besides the cake is their Italian bread and chocolate chip cookies. Thank you Potomac bakery!!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 1/4 sheet cakes 1 white bater with raspberry filing, and buttercream icing. Instead of the raspberry filing I got raspberry cream. The other was white bater with lemon filling which was fine. The cakes are good when you get what you order. At $47 per cake you should get what you ordered. This wasn't the first time this happened. I get about a dozen cakes per year, Maybe time for a new bakery.
I would give zero stars if it was an option. The service is horrible. Took an order wrote it down correctly and did everything wrong. Instead of taking accountability they tried to deflect and make it not their fault. Over priced and the writing on the cake looked like my cat did it. You can look at the pictures posted by other people to see the penmanship is terrible. I can’t believe they almost ruined my friends event with their lack of attention to clear English from an order that was taken correctly but they did whatever they wanted!! All the one star reviews say the same thing I said getting the order wrong is their mission statement clearly.
Atmosphere: 1
Service: 1
Nicest staff and tasty treats!
Atmosphere: 5
Food: 5
Service: 5
Excellent bakery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Paczki, Custard-Filled Donut
Always mess up the order
Restaurantji Recommends
We wanted a special cake for my sister in laws 60th. She always wanted a doll cake and never got one. When I approached Potomac in Dormont they couldn’t be more excited to help make it a reality. Thank you! PS. Cookies were amazing also!
Atmosphere: 5
Food: 5
Service: 5
I came in with an image for my daughter's 16th birthday cake and they went above and beyond!! She just keeps looking at cake saying how beautiful it is. Thank you for making her 16th great
Atmosphere: 5
Food: 5
Service: 5
Awesome place!
Atmosphere: 5
Food: 5
Service: 5
What an amazing little bakery. Cathleen is amazing to meet someone that is so happy early in the morning taking her time with my niece and I and delivering the most amazing pastries ever. She truly demonstrates that there are still amazing people in this world that can share their happiness and turn someone's day enter realizing that just a smile and conversation is so special and spreads love in compassion. And that's just what we need now. 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Paczki, Custard-Filled Donut, Buttercream Marble Cake, Strawberry Sheet Cake with Frosting, Raisin Cookies \u0026 Pecan Roll, Coconut Cream Pie
the ladies here are awesome their customer service is superb. i ordered my daughters birthday cake from them and they did an awesome job the cake was beautiful and the kid was happy. thank u for contributing to a happy birthday.
Atmosphere: 5
Food: 5
Service: 5
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