Starbucks

971 Greentree Rd, Pittsburgh
(412) 922-7020

Recent Reviews

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Facts AllDay

Line was atrocious and it was only some time after 1. Can't back out because it is a sliver drive-thru. Waited forever , on top of the drink not being made as requested . Having to park and parking is very hard to get into, due to lack of space and wrap-around drive - thru line in the way. Then had to wait even longer to fix the original mistake. I will not be back to THAT specific SBs and do not recommend if you dont plan out cutting out 15+ min to get your order.

Kenneth Presler

This is a smaller Starbucks. The drive through was a little tough to navigate and it was slow. But se of that could have been from how busy it was. There was alot of walk in people. Parking is a mess there so beware. But the food was hot and the drink was as well. The staff greeted me and smiled. Its super close to home so probably will be my go to.

Atmosphere: 4

Food: 4

Service: 4

K

slow ash through the drive through still sitting here and been sitting here for 20 mins this is ridiculous

Atmosphere: 1

Food: 1

Service: 1

Angela E

Parking is kind of a nightmare. If its busy you could easily get stuck in a parked spot if the li e is long. Has happe ed numerous times. Aside from that all the things youd expect from a coffee shop

Atmosphere: 4

Food: 4

Service: 5

Linda Jo Thornberg

I’ve been to just about every Starbucks in the world, and somehow this location manages to make coffee feel like a debate club. The barista at the window actually argues with you about your own order — as if I don’t know what foam is supposed to look like. Newsflash: watery milk bubbles are not foam.

And instead of fixing it, they just hand it to you faster, as if speed magically turns wrong into right. Spoiler alert: it doesn’t. Anyone who knows me knows I’m a loyal Starbucks fan, but this is the only location that can’t seem to get a single order correct. If you’re after frustration with your caffeine, congratulations — you’ve found the right place.

Do better… #anystarbucksbutthisone

Atmosphere: 1

Food: 1

Service: 1

Matthew M

Morning of 11/12/25, the Staff was not friendly, welcoming and they were just working slow and miserably. Not a good environment or great way to start my morning.

Atmosphere: 1

Food: 5

Service: 1

BJ Campbell

I kept going back up for something else. Went back to that counter 4 times and 4 different employees waited on me. They were each awesome, helpful and friendly. Good work!

Atmosphere: 5

Food: 4

Service: 5

Phone Boy

There's nothing more enjoyable than having a $5 cup of bad coffee, on a filthy, cigarette butt covered patio. Save yourself the horrible experience and go next door to Einsteins.

Atmosphere: 1

Food: 1

Service: 3

Diana Andreyko

Nice little place. Always clean and always space to sit and get some work done.

Atmosphere: 5

Food: 4

Service: 5

Danson Cheng

Everything is good.

Atmosphere: 5

Food: 5

Service: 5

Marlene Reutzel

I met someone there. I don't like Starbucks coffee. Too strong.

Atmosphere: 1

Food: 1

Service: 1

Edith Wakeley

Always friendly here!

Atmosphere: 5

Food: 4

Service: 4

Gigi

This is the lowest review I have ever given to any Starbucks. Sadly corporate is not going to see this to make some very necessary changes. First - can we just get rid of that ever shrinking butter croissant? The previous vendor to this last one knew how to make croissants. This is not a croissant but a brioche - let's be honest. But 4 dollars for something that is not even an ounce of weight? Really? Bring back the bagel bites filled with cream cheese at least - so that I can justify the expenditure. Second, who hired all these men that take orders that are borderline flirting with the customers... I felt uncomfortable the last three times. It was over the top. AND they do not do their job correctly. I was handed twice someone else's drinks - then had to wait that long drive thru line to get my cold drink that sat there and ended up at tepid temperatures. What is the big deal? One, the making a female customer uncomfortable, that needs to be addressed. Two, the last time I was handed the wrong drink at 5:30 am on my way to another state, I took a sip of something that I had an adverse reaction to. Yes indeed Starbucks! Seriously.... another customer would sue. I am fed up with your lack of care for your customers' health and experience at your store. No - I don't want an apology. I want to see professionalism. Plus next time you get my order wrong after waiting at the drive thru 20 minutes, I want my money back; and stop coercing customers into adding tips when we have to deal with these sexual predators. I am super upset.

Atmosphere: 2

Food: 3

Service: 2

Emily

Been coming here for a while since it’s the closest to my house but it’s becoming unbearable. I only order shaken espressos so it might be specific to that drink, but 9/10 times it’s disgusting. Espresso tastes burnt and there isn’t a hint of oat milk or brown sugar. As inconsistent as a dunkin so I’d save your money and find another location.

Scott Greer

I don't do Starbucks that often because I find them overpriced and very, very sugary. What I really dislike about Starbucks is the assumed tip. They pass the credit card machine out the window to you and you have to find your way out of an assumed tip. Just rubs me the wrong way Ann's I know in not alone. 🫤

Food: 3

Service: 4

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