I like starbucks but its sad that all orders come first before the people waiting made me late for my appointment twice i now do the mobile ordering but what happened to taking care of customers in front of you also one barista was slamming things around making a mess guess she was having a bad day but my drink was made sloppy and not even a thank you. Thats why tipping should come after you get your order I always tip but would be better if service was better. Sometimes wish i didnt tip but i am not a nasty person.
Atmosphere: 4
Food: 4
Service: 3
Leah Wilson
Decent coffee
Nathanael mcDonough
Fave star place it was the best, Best place I have ever been, I have never visited any place ever in my life that could even compare.
Atmosphere: 5
Food: 5
Service: 5
Layne Stunda
My husband, daughter and I went there last Sunday, (3-17-24) around 5:30pm. There were maybe a half dozen people there but no line so we went up to order and everything was fine until we used a $50 to pay, the barista went a little crazy and it was a lotta ridiculous. When my husband handed it to her she let out a sigh that could be heard in downtown Pittsburgh and asked if we had anything smaller and when he said he didn't she slammed it on the counter and huffed and puffed while she got changed out of the safe that was literally where she was standing at the register. At this point she made such a scene that I noticed the customers who were sitting there started to watch the show which got even more immature from there. She turned around from the register and was making our drinks directly behind it and took some silver thing and threw it down on the counter so it made a really loud noise and at this point I'm confused as to why this temper tantrum was even happening to begin with but it continued from there. We walked over to where you pick up your order and her and the other girl were talking loudly enough for me to hear them about how much they hate it when customers ask for special orders or things like extra whipped cream and that they charge for it but don't actually give it. I didn't do any of those things so I'm still totally confused as to why she slamming everything around and quite frankly seemed angry at us. I don't feel that I should have to justify using cash but we don't use our debit cards anywhere. Our account was compromised from using a debit card inside of an establishment by one of those skimmer things so we stopped using them. I refuse to use a credit card and pay interest on a cup of coffee. Lastly, when a cup of coffee costs $7 I don't feel that paying with a $50 is unreasonable. I got a receipt and I did have a BOGO offer so the total would've been $16.55 but with the BOGO it was $10.59 and the change was $39.41. I find it incredibly hard to believe that after being open for 12 hours it was very difficult to scrape together $39 in change. So to employee #5599 at drawer 1 register 1 at 5:38pm on 3/17/24 I'm sorry that counting $39 in change ruined your day to the point of a whole temper tantrum that made my 4 year old daughter ask why you were so mad and if you were mad at HER. She actually thought she did something wrong by ordering a cake pop! If counting change is that difficult for you maybe you should move on to a job that doesn't involve the exchange of currency for product. And I hope making our drinks subpar at best made you feel better about yourself too.
Atmosphere: 1
Food: 2
Service: 1
Ej Fab
The remodel made me think I was in a different dimension.
Atmosphere: 5
Food: 5
Service: 5
Regan Borsh
I typically usually go to this Starbucks. It’s my Starbucks of choice. But I have to say I am VERY disappointed. This morning before school I did my usual order on the app and headed off. When I got Starbucks my drink looked spectacular. BUT what was not spectacular you ask? THE HAIR in my drink. Very disappointing.
Joshua Budney
This is a great Starbucks for remote working with your laptop. Lots of outlets, seating, working wifi, and atmosphere.
Atmosphere: 5
Addison Restelli
too much talking not enough
Atmosphere: 2
Food: 5
Service: 1
Sean Anderson
Newly updated as of Oct 2023. This was my first visit to this location in over a year due to the last visit being so poor.I like the new layout and the staff seemed more engaged and friendly.
Atmosphere: 5
Food: 5
Service: 4
Andrew Smith
Makenna was the rudest person I’ve ever encountered in food service. I ordered two identical drinks, got the first drink in 5 mins. 18 mins later still waiting on the other drink. I asked if they were still making the drink and she got all mad and said she could go back through the orders but I would have to wait. The other worker suggested “we probably forgot, just make one”. She prepared 6 more orders and then made the our other drink. She put it on the counter with a snarky “here”.26 minutes to get two standard drinks. No fancy requests just regular drinks. This Starbucks could have stayed closed for all I care, I will not return to this location.
This Starbucks was closed for awhile to be remodeled. The old Starbucks resembled a quaint coffee shop. The new remodel makes it cold and uninviting. There is no place to wait for your order. And it's just cold there now
Tyler S.
The girl working the drive thru today at 11am was extremely rude, constantly gave attitude & seemed like she was trying to pick a fight. The location needs to also get a better outside microphone as every time we have gone they cannot hear our order.
Noah Sprow
Always fast with my order whether it’s mobile or walk in. Staff is always very nice and everything is accurate! Love this location
Chanler Taylor
Didn't get any food, but the place is very nice. Great smiles from the
Atmosphere: 5
Food: 1
Service: 5
Greg smitz (smitz327)
Nice place to visit and chat with people and do work. My wife had the hot cocoa, I had the large cappuccino. Also had the sausage egg sandwich and chocolate croissant. Everything was great. The order didn't take long. Service was good
I like starbucks but its sad that all orders come first before the people waiting made me late for my appointment twice i now do the mobile ordering but what happened to taking care of customers in front of you also one barista was slamming things around making a mess guess she was having a bad day but my drink was made sloppy and not even a thank you. Thats why tipping should come after you get your order I always tip but would be better if service was better. Sometimes wish i didnt tip but i am not a nasty person.
Atmosphere: 4
Food: 4
Service: 3
Decent coffee
Fave star place it was the best, Best place I have ever been, I have never visited any place ever in my life that could even compare.
Atmosphere: 5
Food: 5
Service: 5
My husband, daughter and I went there last Sunday, (3-17-24) around 5:30pm. There were maybe a half dozen people there but no line so we went up to order and everything was fine until we used a $50 to pay, the barista went a little crazy and it was a lotta ridiculous. When my husband handed it to her she let out a sigh that could be heard in downtown Pittsburgh and asked if we had anything smaller and when he said he didn't she slammed it on the counter and huffed and puffed while she got changed out of the safe that was literally where she was standing at the register. At this point she made such a scene that I noticed the customers who were sitting there started to watch the show which got even more immature from there. She turned around from the register and was making our drinks directly behind it and took some silver thing and threw it down on the counter so it made a really loud noise and at this point I'm confused as to why this temper tantrum was even happening to begin with but it continued from there. We walked over to where you pick up your order and her and the other girl were talking loudly enough for me to hear them about how much they hate it when customers ask for special orders or things like extra whipped cream and that they charge for it but don't actually give it. I didn't do any of those things so I'm still totally confused as to why she slamming everything around and quite frankly seemed angry at us. I don't feel that I should have to justify using cash but we don't use our debit cards anywhere. Our account was compromised from using a debit card inside of an establishment by one of those skimmer things so we stopped using them. I refuse to use a credit card and pay interest on a cup of coffee. Lastly, when a cup of coffee costs $7 I don't feel that paying with a $50 is unreasonable. I got a receipt and I did have a BOGO offer so the total would've been $16.55 but with the BOGO it was $10.59 and the change was $39.41. I find it incredibly hard to believe that after being open for 12 hours it was very difficult to scrape together $39 in change. So to employee #5599 at drawer 1 register 1 at 5:38pm on 3/17/24 I'm sorry that counting $39 in change ruined your day to the point of a whole temper tantrum that made my 4 year old daughter ask why you were so mad and if you were mad at HER. She actually thought she did something wrong by ordering a cake pop! If counting change is that difficult for you maybe you should move on to a job that doesn't involve the exchange of currency for product. And I hope making our drinks subpar at best made you feel better about yourself too.
Atmosphere: 1
Food: 2
Service: 1
The remodel made me think I was in a different dimension.
Atmosphere: 5
Food: 5
Service: 5
I typically usually go to this Starbucks. It’s my Starbucks of choice. But I have to say I am VERY disappointed. This morning before school I did my usual order on the app and headed off. When I got Starbucks my drink looked spectacular. BUT what was not spectacular you ask? THE HAIR in my drink. Very disappointing.
This is a great Starbucks for remote working with your laptop. Lots of outlets, seating, working wifi, and atmosphere.
Atmosphere: 5
too much talking not enough
Atmosphere: 2
Food: 5
Service: 1
Newly updated as of Oct 2023. This was my first visit to this location in over a year due to the last visit being so poor.I like the new layout and the staff seemed more engaged and friendly.
Atmosphere: 5
Food: 5
Service: 4
Makenna was the rudest person I’ve ever encountered in food service. I ordered two identical drinks, got the first drink in 5 mins. 18 mins later still waiting on the other drink. I asked if they were still making the drink and she got all mad and said she could go back through the orders but I would have to wait. The other worker suggested “we probably forgot, just make one”. She prepared 6 more orders and then made the our other drink. She put it on the counter with a snarky “here”.26 minutes to get two standard drinks. No fancy requests just regular drinks. This Starbucks could have stayed closed for all I care, I will not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This Starbucks was closed for awhile to be remodeled. The old Starbucks resembled a quaint coffee shop. The new remodel makes it cold and uninviting. There is no place to wait for your order. And it's just cold there now
The girl working the drive thru today at 11am was extremely rude, constantly gave attitude & seemed like she was trying to pick a fight. The location needs to also get a better outside microphone as every time we have gone they cannot hear our order.
Always fast with my order whether it’s mobile or walk in. Staff is always very nice and everything is accurate! Love this location
Didn't get any food, but the place is very nice. Great smiles from the
Atmosphere: 5
Food: 1
Service: 5
Nice place to visit and chat with people and do work. My wife had the hot cocoa, I had the large cappuccino. Also had the sausage egg sandwich and chocolate croissant. Everything was great. The order didn't take long. Service was good