Subway in Pittsburgh

“I just want to reiterate how amazing the employees are here—always incredibly friendly! I’ve consistently received excellent service. There is a lady, I think her name is Ankita, and she is fantastic! She wraps the sandwiches so well that they don’t get messy while eating, and she treats customers with such kindness. I highly recommend having your sandwich made by her—she’s sweet, friendly, and provides an awesome experience!“

“I live close to this subway and the two women who are working here are awesome. I know I will get consistent and methodically well made sub.Because the store is clean and the workers are friendly and welcoming I recommend this particular location.

Parking: The parking lot is in a plaza so there is plenty of parking.“

“This is the best subway I have ever been to! Everything is so fresh and extremely clean. The owners are always so nice and welcoming. I have come twice with my 2.5 year and 8 month old and they are always so sweet to the kids and the woman has given my older one a free cookie twice which she really appreciates. I saw other customers come in and the owner remembered everyone’s order if they had been in before which I find super impressive. I highly recommend coming to this subway! I’ll be back!“

“I came to this fine establishment on Saturday in the evening. From the moment I walked in I could see the place was clean and well put together. I got to the counter and met this lovely girl with long hair named Sarah. She was attentive, fast, and efficient with my order! She is so sweet and i had a blast chatting with her as my order was being made. So friendly get this girl a raise asap!!!“

“Everyone who works at this location makes DELICIOUS sandwiches. I’ve been here 4 times in the past week because of how good my sandwich was. It was not only good but fulfilling not stingy with toppings at all. Probably the best location in Pittsburgh! Thank you all!“

“I stopped going to Subway a few years ago because of quality was terrible. A couple of years ago I moved and was very close to this location in Westview plaza. I don't know if it is just this location or all subways have stepped up their game but I have never gotten a bad meal at this place!
Everything is fresh and it fills me up. The best part is I order through the app and they always have at least buy one get a second for 50% off and run a buy one get one free promotion very frequently. Currently they are doing the buy one get one free promotion and I have gone there three times in the last 5 days. All three times the food was delicious and did not take long to get. I highly recommend this place.“

“I lived just up the road from this subway for the first 10 years of my life, the man behind the counter who I believe is the one you guys now call lucky is the most amazing person I’ve ever met in a subway and quite possibly any restaurant I’ve ever been to. I went in at least twice a week for 6-7 years and every time he knew my order, sometimes even giving double meat or cheese without asking. Love that man with all my heart and want him to know I’ll be back someday for my tuna sub!“

“The gentleman and lady that were handling this location at 6:00 pm 12/20/2021 seemed like they were overworked and underpaid, they were both kind and got the order right. They just didn't seem happy at their jobs. Whether it's a bad day, bad shift, bad equation with the coworkers I'm not sure. But take care of your employees.“

“I just wish they would double check the lids on the sauces before they are sealed into the bags to go...

Vegetarian options: Really yummy stuff

Dietary restrictions: Easier to cater to dining needs

Kid-friendliness: Epic choices make it easy to please kids“

“We were in town with basketball and brought 9 people in all at once for food around 10am….plus the other guests in line. The young lady here was excellent and did not let being here alone overwhelm her! Great customer service…with a smile!“

“This Subway is tucked away in the Caste Village strip mall. It may be a little hard to find but there is plenty of parking.The service was prompt and pretty fast. The employee had a rather thick accent and it was a little hard to understand her, but she was polite and accommodating.We ordered a Spicy Italian and a BMT sub; both were delicious and were made with fresh looking and tasting ingredients.Overall, it was a very good experience and I am sure that we will be back.“

“We came in with an emergency after a catering order elsewhere totally fell thru and we had 40 family members at home with one hour to eat before the next window of a funeral wake.The owner came through big time and made us ten subs within 10 minutes! Major credit to his calm composure and fantastic customer service!“

“Subway used to be my favorite fast food restaurant but I have been disappointed by quite a few in the last 2 years. Food and service were inconsistent. This one, however, surprised me with good food and service. Will visit again in future trips to Pittsburgh.“

“Love the food.

Vegetarian options: Has a lot of veggies to choose from.

Parking: Parking is always available

Kid-friendliness: Very nice to the kids

Wheelchair accessibility: Is wheelchair accessible“

“Food was good, no complaints. They would not take coupons good "threw today" said they expire the day before the end date, not the end date itself. So, that was upsetting. However, the employees were nice and we ordered sandwiches anyway.The steak teriyaki is very good. Not much sauce, so not "drippy"“

“My husband and I ordered a sub, wrap, pizza, and chips. A new employee accidentally charged me for an extra sandwich, which he noticed and corrected. But then he also charged me for two pizzas rather than one pizza with one topping, and I unfortunately did not notice until I looked at the receipt at home. All of the employees had good personalities and work ethics, but the new employee needed more training on using the cash register. UPDATE: The owner of this Subway emailed me to sincerely apologize for the pricing for the pizza. He said that he talked with his employees so that the mistake does not occur again and that he would refund a generous $12. I added an extra star to my review to account for the owner’s excellent customer service and leadership. I will definitely visit this Subway again.“

“A great place to grab a sandwich at a lovely setting in Market SquareI've been twice and on both occasions found the service welcoming and the sandwich delicious with their footlongs. The place was clean and although small inside there's an upstairsHighly recommended and a credit to the brand“

“Clean and friendly staff. I had the roasted chicken sandwich with chipotle sauce... It was GOOD!... ita been a while since I've had a subway sandwich, will be stopping in more often. Thanks for the quick meal and having a clean and friendly staff... good job“

“This subway I go here a lot never any issues. Only couple times I had stale bread other than that the experience is pretty short and sweet. This rating is because of the hygiene of some employees. One being a manger, most of the time if she’s making subs and either cashing people out, or at the veggie station I notice she never washes or changes her gloves in between ringing people out. I told her nicely once she cashed someone out, I knew she wasn’t going to change her gloves and I was right. She said sure, and changed them. Mind you she should’ve washed her hands too. Working with food you have to be on top of that. Cross contamination is no joke and we’re still in a pandemic. Her being a manger should follow the health guidelines just as much as her employees. I would assume since she’s a manger she would be Servsafe certified. If she’s not she should be. She rings people out in her gloves, or just leaves 1 glove on then replaces the 1 or not at all. Just be aware if you’re in wether it’s her or someone else anytime you touch anything besides the food so to speak change your gloves!!“

“I've been to several other local Subways, but this one on Smithfield Street always has all the advertised products, daily specials and the best sandwich makers. The owners care about their business. Other ones should change their name to Subpar...and, on top of their shortcomings, they charge more for the identical menu items.“

“I just learned today that this location is under new ownership, and it was wonderful! The people working were all so pleasant, and the store was so clean! The food tasted much more fresh. I rarely would stop here before, but will definitely be back! The ownership change is just what this location needed!“

“First time I've had anything off the new menu. I got a roast beef and it was good. Maybe I'm buying into the propaganda but it does taste better than it used to

Vegetarian options: Lots of no-meat options.

Dietary restrictions: The ingredients are all right on the menu so you can see whats in there. And if you don't want something (especially veggies) just don't add it?

Parking: The lot is small and shared with a lot of other businesses. There isn't much right in front of the store.“

“The guy with the blond braids (couldn’t get his name) working tonight, so nice, a little quiet, is ok! I am too! Took his time to make my sandwich right and not all messy like other people. He is also way nicer then the young lady working here like 6 months ago“

“What a super clean Subway! Thank you to the ladies working there today who made me the best vegetarian sub I have ever eaten. The food was fresh and tasty - and have I mentioned how clean this Subway is?!! I would have given this place 6 stars out of 5 but they stopped carrying Miss Vickies Sea Salt and Vinegar Chips ;-)“

“Truly, it is the most delectable meal you might possibly gain access to in the area. It also accepts both CMU Dinex and UPitt Panther whatever-they're-called (I don't really know). I have nothing but love for the staff, they bring me joy through their constant smiles and love and respect. The toilet smells a little weird - p*** elsewhere.“

“Great. Stupid that Subway changed $5 foot longs to $4.99. Subway will loose millions of pennies a day because of this and you cannot write an ad campaign around a $4.99 foot long sub.. There is no "jingle" of melody in that. I don't understand.“

“I had found myself needing a second income and decided to come back to working for Subway. I worked there through college and knew it was an easy transition.What I didn’t expect to find at this store was the great family that owns this location. They actually care for their business and their employees and that made all of the difference within my employment. The management team is also very quick to fix any issues that come about.I witnessed a very clean environment. A lot of effort is brought on by the workers to make sure the food and establishment are more than exceeding expectations of customers.I would gladly return as an employee and will absolutely be returning as a customer.“

“the employees were really sweet and the food was good but the building was really hot like the ac hadnt been on in hours and its mid july i feel bad for the employees near the ovens. was a good experience and we’ll be back(if the a/c is on lol)1“

“Excellent service. Had my pickup order ready early. Topping ratio was the best I've seen in the area. Would've liked a few more pickles for the amount I chose to add, but it was via app not an in person order so it's understandable.“

“Complete 5 Stars!! I’ve Been Here Multiple Times And Each Time Has The Same Experience. Clean Environment, Clean Food Station (No Cross Contamination Or Toppings Mixed), Nice Vibe, Professional Employees, And The Overall Quality Is Top Tier ??I’m Very Picky And I Don’t Have Not One Complaint. I Will NEVER Go To No Other Location Because THIS ONE IS THE ONE!!!Best Manager Hands Down..Other Places Need To Go And Take Notes“

“One of my favorite Subways in Downtown Pittsburgh. Especially when riding public transit, this place is a blessing! I can enjoy a good, satisfying lunch, while waiting for my bus. Can see the bus stop-- which is right outside the front windows-- as the bus pulls up.Thank God they made it through the pandemic madness of Covid!!!And as long as you make a purchase (which is just basic respect in my opinion) the owner doesn't mind you utilizing the bathroom. The owner is a really kind man if you get to know him.The soda out of the new soda machine was flat. Tsk tsk. Sandwich was good. But the lettuce could have looked better.“