Food could be good if I got what I asked for…the man who took my order was very rude. Went onto the next customer before I was done. I asked for a chicken bacon ranch. I received a salami n pepperoni. The young man working with him apologized several time..Will never go back.
Atmosphere: 1
Food: 1
Service: 1
Harshit Rastogi
New management is really good, always have all the specials and they do accept coupons as well
Atmosphere: 5
Food: 5
Service: 5
Tim Lewis
Absolute trash ran by foreigners who use stale bread and put almost no meat or toppings on sandwiches definitely a terrible experience every time I went there since it reopened under new ownership I’ll never go back don’t put money in their pockets I hope it gets shut
Atmosphere: 1
Food: 1
Service: 1
Chrissy Ohara
Got a philly cheese steak they put about 2 tablespoons of steak on it RIP off wouldn't recommend steak or also same with the chicken
Atmosphere: 1
Food: 1
Service: 1
Jim Bittner
It's not worth commenting here. They messed my food up so bad and it doesn't matter to them. They lady from subway already proved that when I filed an email
Atmosphere: 4
Food: 1
Service: 3
Amber Campbell
I was so excited to see this location opened up again. It's so close to me and I've been driving up to Brentwood almost weekly to get my elite chicken bacon ranch salad. This one is so close. But I'm actually baffled at the "salad" I just ordered. Usually when I order a salad it completely fills the bowl. They put about the same amount of lettuce and spinach that you'd put on a footlong into a bowl. I asked for more and I KID YOU NOT the guy put 3 leaves of spinach extra into my bowl. I was actually so baffled I didn't know what to say. I usually get 4 slices of tomato - he gave me 2, not enough green peppers. The onion, cheese, and meat amount was fine. The dressing was fine (and he asked if it was enough). But like come on ... $12 (plus I tipped but I shouldn't have, so $15) for the salad I have in my picture. I added more lettuce when I got home.All of this and they also have a sign on the door that says they don't accept coupons. You tell me what that says - small amount of food given + not accepting coupons...I'll drive to Brentwood.
Jim B.
This store in carrick shopping center continues to have poor service from other people and now it just happened to me. I ordered a Bella motz through the app and picked it up on my lunch break. On the sandwich I added, lettuce, tomatoes, olive, banana peppers, jalapeños, pickles and dressing. I took it home and it only had meat and cheese on it, I swear to God nothing else. I went to call their phone number when I looked it up a day their number does not work. My work lunch time is over so I can't even drive back up and. Seriously? You have one job to make a sandwich and you can't even read and do that right? I'm done with whe carrick shopping center location.
KM G
This subway is closed!.They finally opened up this Subway again .It’s under new ownership!.Everything inside is new very clean.The atmosphere is nice. Customer service is good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies
Kitty Killz
Scrumpditilyumpious big daddy subs ??
Elma Street
I ordered delivery through the subway app for 2 footlong subs and one 6in melt. When the order arrived the 6in melt was not in the bag. The delivery driver had already left. I called the store to request a refund for the missing item. The woman I spoke to was beyond rude and unhelpful. She refused to provide a refund and accused the delivery driver of taking it, and said I have to call doordash. I did not order from doordash, I don't have an account with them. I have zero interest in calling a random 3rd party service that I didn't have anything to do with. I ordered from the subway app. This should not be my problem to chase down. It's frustrating enough that my kids dinner is missing without dealing with the rudeness and nastiness of this person. She told me to call the manager tomorrow, so I asked for her name so I could let the manager know that I had already spoken to her about this. She refused to give it and then hung up on me.If your company has issues with drivers stealing you'd think the last thing you'd want is employees who refuse to help when it happens.What a ridiculous situation. The whole point of your store is quick easy food. This experience was the absolute opposite. There is no reason I should be charged for food I didn't receive. And I certainly don't feel like waiting on hold for an hour with some other company (that again, I had absolutely nothing to do with) for a 6 dollar refund.
I ordered. a footllong roast beef and 2 cookies. 1 chocolate chip and 1 white chip macadamia nut. I got 2 white chip cookies didn't get a chocolate chip cookie. Now on to the sandwich I threw the whole sandwich away after one bite. It was disgusting, the meat was rancid, due to the fact it was bad. Total waste of my money ordering it
Zeeppo the Clown
This is the worst subway in the county. Half the time I go in there they are out of things like ham. Lots of luck getting something for lent there. The last time I was there was during the pandemic. The staff were not wearing masks. A maskless customer was coughing on the sandwich counter. I left and never returned. I complained on the phone to the manager. He claimed Corona virus was not real. I called subway hq in Connecticut. They claimed they were not in charge of the restaurant and there wag nothing they could doThe place is usually dirty. I shudder to think what other safety rules the manager does not think are important. Don't eat here if you value your health
moss centipede
the employees were really sweet and the food was good but the building was really hot like the ac hadnt been on in hours and its mid july i feel bad for the employees near the ovens. was a good experience and we’ll be back(if the a/c is on lol)1
Kelly Stephens
Door locked. Only letting people on they want. I wasnt allowed in.
Zeeppo theClown
This is the worst subway in the county. Half the time I go in there they are out of things like ham. Lots of luck getting something for lent there. The last time I was there was during the pandemic. The staff were not wearing masks. A maskless customer was coughing on the sandwich counter. I left and never returned. I complained on the phone to the manager. He claimed Corona virus was not real. I called subway hq in Connecticut. They claimed they were not in charge of the restaurant and there wag nothing they could doThe place is usually dirty. I shudder to think what other safety rules the manager does not think are important. Don't eat here if you value your health
Food could be good if I got what I asked for…the man who took my order was very rude. Went onto the next customer before I was done. I asked for a chicken bacon ranch. I received a salami n pepperoni. The young man working with him apologized several time..Will never go back.
Atmosphere: 1
Food: 1
Service: 1
New management is really good, always have all the specials and they do accept coupons as well
Atmosphere: 5
Food: 5
Service: 5
Absolute trash ran by foreigners who use stale bread and put almost no meat or toppings on sandwiches definitely a terrible experience every time I went there since it reopened under new ownership I’ll never go back don’t put money in their pockets I hope it gets shut
Atmosphere: 1
Food: 1
Service: 1
Got a philly cheese steak they put about 2 tablespoons of steak on it RIP off wouldn't recommend steak or also same with the chicken
Atmosphere: 1
Food: 1
Service: 1
It's not worth commenting here. They messed my food up so bad and it doesn't matter to them. They lady from subway already proved that when I filed an email
Atmosphere: 4
Food: 1
Service: 3
I was so excited to see this location opened up again. It's so close to me and I've been driving up to Brentwood almost weekly to get my elite chicken bacon ranch salad. This one is so close. But I'm actually baffled at the "salad" I just ordered. Usually when I order a salad it completely fills the bowl. They put about the same amount of lettuce and spinach that you'd put on a footlong into a bowl. I asked for more and I KID YOU NOT the guy put 3 leaves of spinach extra into my bowl. I was actually so baffled I didn't know what to say. I usually get 4 slices of tomato - he gave me 2, not enough green peppers. The onion, cheese, and meat amount was fine. The dressing was fine (and he asked if it was enough). But like come on ... $12 (plus I tipped but I shouldn't have, so $15) for the salad I have in my picture. I added more lettuce when I got home.All of this and they also have a sign on the door that says they don't accept coupons. You tell me what that says - small amount of food given + not accepting coupons...I'll drive to Brentwood.
This store in carrick shopping center continues to have poor service from other people and now it just happened to me. I ordered a Bella motz through the app and picked it up on my lunch break. On the sandwich I added, lettuce, tomatoes, olive, banana peppers, jalapeños, pickles and dressing. I took it home and it only had meat and cheese on it, I swear to God nothing else. I went to call their phone number when I looked it up a day their number does not work. My work lunch time is over so I can't even drive back up and. Seriously? You have one job to make a sandwich and you can't even read and do that right? I'm done with whe carrick shopping center location.
This subway is closed!.They finally opened up this Subway again .It’s under new ownership!.Everything inside is new very clean.The atmosphere is nice. Customer service is good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies
Scrumpditilyumpious big daddy subs ??
I ordered delivery through the subway app for 2 footlong subs and one 6in melt. When the order arrived the 6in melt was not in the bag. The delivery driver had already left. I called the store to request a refund for the missing item. The woman I spoke to was beyond rude and unhelpful. She refused to provide a refund and accused the delivery driver of taking it, and said I have to call doordash. I did not order from doordash, I don't have an account with them. I have zero interest in calling a random 3rd party service that I didn't have anything to do with. I ordered from the subway app. This should not be my problem to chase down. It's frustrating enough that my kids dinner is missing without dealing with the rudeness and nastiness of this person. She told me to call the manager tomorrow, so I asked for her name so I could let the manager know that I had already spoken to her about this. She refused to give it and then hung up on me.If your company has issues with drivers stealing you'd think the last thing you'd want is employees who refuse to help when it happens.What a ridiculous situation. The whole point of your store is quick easy food. This experience was the absolute opposite. There is no reason I should be charged for food I didn't receive. And I certainly don't feel like waiting on hold for an hour with some other company (that again, I had absolutely nothing to do with) for a 6 dollar refund.
Restaurantji Recommends
I ordered. a footllong roast beef and 2 cookies. 1 chocolate chip and 1 white chip macadamia nut. I got 2 white chip cookies didn't get a chocolate chip cookie. Now on to the sandwich I threw the whole sandwich away after one bite. It was disgusting, the meat was rancid, due to the fact it was bad. Total waste of my money ordering it
This is the worst subway in the county. Half the time I go in there they are out of things like ham. Lots of luck getting something for lent there. The last time I was there was during the pandemic. The staff were not wearing masks. A maskless customer was coughing on the sandwich counter. I left and never returned. I complained on the phone to the manager. He claimed Corona virus was not real. I called subway hq in Connecticut. They claimed they were not in charge of the restaurant and there wag nothing they could doThe place is usually dirty. I shudder to think what other safety rules the manager does not think are important. Don't eat here if you value your health
the employees were really sweet and the food was good but the building was really hot like the ac hadnt been on in hours and its mid july i feel bad for the employees near the ovens. was a good experience and we’ll be back(if the a/c is on lol)1
Door locked. Only letting people on they want. I wasnt allowed in.
This is the worst subway in the county. Half the time I go in there they are out of things like ham. Lots of luck getting something for lent there. The last time I was there was during the pandemic. The staff were not wearing masks. A maskless customer was coughing on the sandwich counter. I left and never returned. I complained on the phone to the manager. He claimed Corona virus was not real. I called subway hq in Connecticut. They claimed they were not in charge of the restaurant and there wag nothing they could doThe place is usually dirty. I shudder to think what other safety rules the manager does not think are important. Don't eat here if you value your health