Subway says they bake their bread daily! THATS BULL!! Bread was so darn stale I could barely bite it.I ordered for pick up when I got to the restaurant my order wasn't even done and there was only 1 customer customer so they weren't busy so I had to wait 10 extra minutes missed my bus. The store was very dirty for 3 employees to work there one of them could've been wiping tables and floors there were dead bugs on the tables. DON'T DINE IN THERE! I definitely will be going to Jimmy Johns for now on
Atmosphere: 1
Food: 1
Service: 1
Tara Martin
By far the most disgusting Subway I’ve ever been inside. The food is what you’d expect, the service is ok, but the restaurant is filthy. There’s one long table to sit and eat at in front of the window, and it’s covered in dead insects. Never again.
Atmosphere: 1
Food: 3
Service: 3
Rachel Brooker
The lady working today (4/18) was VERY rude. She was very short and abrupt with my 7 year old daughter, almost making her cry when she was trying to order herself. The man was very nice. Will never come here again because of her.
Service: 1
vikas belida
I recently ordered a churro at Subway, and unfortunately, the experience was very disappointing. Instead of receiving a warm, freshly made churro, I was handed a frozen one straight from the freezer. It was rock hard and clearly not heated properly. The taste was subpar, and after taking just one bite, I ended up throwing it away. I regret buying it and hope Subway addresses this quality issue soon.
Atmosphere: 1
Food: 1
Service: 3
Alisha Feldman
Place an online order went to pick it up they said they never received my order but I was charged. Called my bank and bank said I had to call subway when I called I was hung up on. I believe it was the owner there and she had no idea on how to handle the situation. Poor customer service with the workers as well. They was not very nice they get 0 stars in my book
Michael Hradil
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Adina Caskey
We had great service here yesterday from two young men and the sub veggies toppings were all fresh and tidy. It’s the most food for your money in the heart of downtown!
Atmosphere: 5
Food: 5
Service: 5
Guy Somebody
Store has been locking it's doors at night and leaving the open sign on. If you pull on the door the workers inside just look at you. Bad service.
Atmosphere: 1
Food: 4
Service: 1
Chris Shanks
You cannot do online orders with two workers when your line is out the door after a Steelers game! A mess!!!
Atmosphere: 1
Food: 4
Service: 1
harmony sheftall
Great food but don’t bother going after 10:00, they are always close early
Don't use the mobile app here. They omitted the cheese and other ordered toppings from my sandwich.
Atmosphere: 3
Food: 2
Service: 1
J J
Went on Friday during Oktoberfest. Owner. If you're reading this. You missed out on so much money.
They're open till 11 Fridays. They looked closed. We tried the door because we saw someone inside and it was open. The one guy was as rude as could be. I guess he was the cashier/manager. People came in after us, this is at like 9:30 and he screamed at them for sitting at a table. Y'all open right?
The same guy took my husband's order and was just not polite. English isn't my husband's first language. It's mine though. Then it came to mine and I asked for extra light mayo. He grabbed a container of mayo that looked so rancid I can't even describe. I even said that looks rancid and he responds That's all we have. I'm not causing a scene at a Subway so I took it and threw it away. I should've just said no thanks and walked out.
The other gentleman working was very polite. I think English wasn't his first language either but he did a much better job communicating than this other guy.
$20 for two sandwiches not made how we wanted on stale crusty bread.
And Hey Owner. Watch the video, I'm sure you have it. Watch how packed every other restaurant was last night. Barcadia does not have a kitchen and we weren't the only ones to come from there for take out. Imagine how much better your sales could've been if your cashier wasn't horrible. The guy starting the sandwiches was great.
Atmosphere: 1
Food: 1
Service: 1
Joshua Schnepp
Terrible experience. Online orders only work on the app. Ordering on the website, you'll be charged but provided no order confirmation. Even showing this Subway charged you on your bank will just earn you an accusatory attitude. Terrible service. I work customer service, so I understand dealing with people who are unpleasant. But refusing to help at all, to try and find a solution, is just ridiculous. Had to reorder via app, leading to twice the charge being held on my card, was offered ZERO courtesy. Not even a drink or something! Wasted 30 minutes, didn't even have the time to eat before getting on my bus. Ridiculous.
Diane Cherry
Pretzel was old couldn't get a refund. Took my tip back. So oo price of pretzel. Won't ever go to another
Atmosphere: 1
Food: 1
Service: 1
Grant L
I love subway but the sandwich maker making my sandwich did not wear gloves.
Subway says they bake their bread daily! THATS BULL!! Bread was so darn stale I could barely bite it.I ordered for pick up when I got to the restaurant my order wasn't even done and there was only 1 customer customer so they weren't busy so I had to wait 10 extra minutes missed my bus. The store was very dirty for 3 employees to work there one of them could've been wiping tables and floors there were dead bugs on the tables. DON'T DINE IN THERE! I definitely will be going to Jimmy Johns for now on
Atmosphere: 1
Food: 1
Service: 1
By far the most disgusting Subway I’ve ever been inside. The food is what you’d expect, the service is ok, but the restaurant is filthy. There’s one long table to sit and eat at in front of the window, and it’s covered in dead insects. Never again.
Atmosphere: 1
Food: 3
Service: 3
The lady working today (4/18) was VERY rude. She was very short and abrupt with my 7 year old daughter, almost making her cry when she was trying to order herself. The man was very nice. Will never come here again because of her.
Service: 1
I recently ordered a churro at Subway, and unfortunately, the experience was very disappointing. Instead of receiving a warm, freshly made churro, I was handed a frozen one straight from the freezer. It was rock hard and clearly not heated properly. The taste was subpar, and after taking just one bite, I ended up throwing it away. I regret buying it and hope Subway addresses this quality issue soon.
Atmosphere: 1
Food: 1
Service: 3
Place an online order went to pick it up they said they never received my order but I was charged. Called my bank and bank said I had to call subway when I called I was hung up on. I believe it was the owner there and she had no idea on how to handle the situation. Poor customer service with the workers as well. They was not very nice they get 0 stars in my book
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
We had great service here yesterday from two young men and the sub veggies toppings were all fresh and tidy. It’s the most food for your money in the heart of downtown!
Atmosphere: 5
Food: 5
Service: 5
Store has been locking it's doors at night and leaving the open sign on. If you pull on the door the workers inside just look at you. Bad service.
Atmosphere: 1
Food: 4
Service: 1
You cannot do online orders with two workers when your line is out the door after a Steelers game! A mess!!!
Atmosphere: 1
Food: 4
Service: 1
Great food but don’t bother going after 10:00, they are always close early
Atmosphere: 4
Restaurantji Recommends
Don't use the mobile app here. They omitted the cheese and other ordered toppings from my sandwich.
Atmosphere: 3
Food: 2
Service: 1
Went on Friday during Oktoberfest. Owner. If you're reading this. You missed out on so much money.
They're open till 11 Fridays. They looked closed. We tried the door because we saw someone inside and it was open. The one guy was as rude as could be. I guess he was the cashier/manager. People came in after us, this is at like 9:30 and he screamed at them for sitting at a table. Y'all open right?
The same guy took my husband's order and was just not polite. English isn't my husband's first language. It's mine though. Then it came to mine and I asked for extra light mayo. He grabbed a container of mayo that looked so rancid I can't even describe. I even said that looks rancid and he responds That's all we have. I'm not causing a scene at a Subway so I took it and threw it away. I should've just said no thanks and walked out.
The other gentleman working was very polite. I think English wasn't his first language either but he did a much better job communicating than this other guy.
$20 for two sandwiches not made how we wanted on stale crusty bread.
And Hey Owner. Watch the video, I'm sure you have it. Watch how packed every other restaurant was last night. Barcadia does not have a kitchen and we weren't the only ones to come from there for take out. Imagine how much better your sales could've been if your cashier wasn't horrible. The guy starting the sandwiches was great.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience. Online orders only work on the app. Ordering on the website, you'll be charged but provided no order confirmation. Even showing this Subway charged you on your bank will just earn you an accusatory attitude. Terrible service. I work customer service, so I understand dealing with people who are unpleasant. But refusing to help at all, to try and find a solution, is just ridiculous. Had to reorder via app, leading to twice the charge being held on my card, was offered ZERO courtesy. Not even a drink or something! Wasted 30 minutes, didn't even have the time to eat before getting on my bus. Ridiculous.
Pretzel was old couldn't get a refund. Took my tip back. So oo price of pretzel. Won't ever go to another
Atmosphere: 1
Food: 1
Service: 1
I love subway but the sandwich maker making my sandwich did not wear gloves.
Atmosphere: 4
Food: 4
Service: 2
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