The Factory Southshore

My husband and I had a night out and were beyond pleased with the service and food. It was a little loud but there was a wedding going on so there wasn't much the restaurant could do about that. Otherwise the views, service, food were all amazing.

The food was excellent. The Brioche French Toast was amazing! The service was also excellent. Our server was very friendly, attentive and knowledgeable about the menu. The view of the city is beautiful. A great dining experience!

Joey our server was wonderful. He went from construction in Florida to serving guests in Pittsburgh. Great guy! The food, drinks and desserts were superb! The view was the best.

Very friendly staff, great view of the river and the city, very quiet sanctuary, in the interesting Station Square complex.

Atmosphere: 5

Food: 4

Service: 5

Although the window seats were occupied, we had a great view. The train passing added to the atmosphere and the food was tasty.

We stopped here for Mother’s Day during baseball season, right after catching a game at PNC Park (we’re on a mission to visit as many parks as possible this season and next). While the game was a blast, the true highlight of the weekend was our romantic dinner here. The Quilt Cabernet, recommended as a popular, rich, and well balanced Napa Valley wine, was absolutely spot on. It paired beautifully with my wife’s braised short rib, my steak, and the charcuterie board we shared. A perfect ending to a memorable day.

Atmosphere: 5

Food: 5

Service: 5

The food sucked. Was way over priced. The service wasn't great as well. A mediocre burger for 18$ and a piece of salmon for 30. The bartenders didn't even care to make our drinks for 20min and no one was even at the bar. Would not go back and would not recommend to eat here.

When I got there the systems were down and they weren't aware I had a birthday reservation. The server didn't even write our order down. She forgot and got our items incorrect. Towards the end of our meal she gave me a message togo box/bag, but the bag dropped on the ground. Another one of the servers picked it up off the ground and put it back on my table near my food.

The food here is delicious, and the drinks are great, we went on Tuesday and had wonderful and fast service!

Solid place for happy hour. For two people, we each had a full meal and a drink each for under $25. What a bargain for a nice place with an amazing view! Highly recommend for anyone visiting town. Only downside would be expensive parking-- that alone cost more than one of our entrees.

Atmosphere: 5

Food: 5

Service: 5

I’ve lived In Pittsburgh for 30 yrs and this was my first experience on the gateway, clipper, prior to the tour stopped at the factory for a bite to eat , excellent food, excellent service from Allison!!!! She gave us some history of the surrounding area.
Hope to return again soon!’

Atmosphere: 5

Food: 5

Service: 5

I can’t rave enough about our experience. Alison took really good care of us and our food was amazing! The Amish chicken was the most delicious chicken I’ve ever eaten. I’m definitely looking forward to returning again.

Atmosphere: 4

Food: 5

Service: 5

This is a great restaurant with a river view. We had breakfast every morning during our stay and both the food and the amazing service from the lovely Betina made it a memorable experience and something to look forward to every morning. Buffet breakfast option at weekends and a la carte during the week. Lunch and dinner menus available of course but we haven’t tried those. If they are as good as the breakfasts you can’t go wrong.

Atmosphere: 5

Food: 5

Service: 5

Got a pork chop dinner the breading was horrible on it the carrots and whatever that broccoli looking stuff was way too big horrible mashed potatoes was okay the receptionist she was cool

Food: 1

Service: 5

Outstanding Salmon and fast service.