Clean delicious food. Wonderful service. Will be back!
Atmosphere: 5
Food: 5
Service: 5
DK20
Don’t order wings from here. Absolute TRASH! First, they showed up in a cardboard container with no foil so they almost fell through the box onto the floor. Then they had no sauce on them. The little sauce that was put on them got soaked up from the box and when I called to let them know they said there was sauce put on them but the sauce is watery and that’s why I wasn’t seeing it. Hmm! The sauce is watery???? Maybe use a better sauce or make it better? After I offered to send him a picture to show the issue and I wasn’t crazy or just trying to complain his only solution was to punish the driver and send him back out with more watery sauce. 1. How is that fair to the driver who’s working for tips? Did he make the sauce? Did he dress the wings? Did he not use foil? NO. 2. Don’t put hot food in a cardboard box and if you do atleast have the sense to put foil down first. 3. If a customer is unhappy offer a better solution than waiting another 30-45 minutes to fix your own mistake. Spent almost $49 including a tip for the driver. Won’t ever make that mistake again and hopefully this saves you from doing the same.
Food: 1
Service: 1
Sara Farabee
I want to thank the guy I spoke to last night about what pizza deals they had going on. I just got back from vacation was to tired to look online. He went over every deal even had to repeat some because I was to tired to comprehend. Then had to wait till I had to find my card due to walking in from a Long drive !
Big thank you to the delivery guy that actually brought the food to our front door and waited till I had room to put the food and drinks.
I wish I got both of their names I just wah tto thank.you for you kindness and patience while I just got back from a 16 hr drive & our family was exhausted tired and hungry ! Pizza was delicious thank you for everything !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Pepperoni Pizza
Amy kale
The food sucks. Do yourself a favor and eat somewhere better go to at least a 4.5 star pizza shop. This sad excuse of food isn’t worth your money!
Atmosphere: 1
Food: 1
Service: 1
Rae Cochenour
The manager was terrible. Absolutely the rudest, most disgusting person I ever talked to on the phone. I called to get the status of an application I had put in a week ago and he was so horrible to me that I just hung up. Don't call for inquiries about jobs. Obviously they don't care.
Service: 1
Coby
The shop is crewed with great people who provide you with polite and swift service
Dietary restrictions: Provide gluten free food
Parking: There are multiple spots which allow you to park right in front of the shop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Cheddar Mac and Cheese, Build Your Own 10 Small Pizza, Breadsticks, Banana Pepper Pizza, Pepperoni Pizza, Regular Garden Della Casa Salad, Regular Tuscan Grilled Chicken Salad, Hawaiian Pizza, Ham Pizza, Chicken Tenders, Classic Turkey Sub, Boneless Oven Roasted Chicken Wings, Catering House Baked Cookies
Jesse Wamberg
Good food. Fast service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breadsticks, Pepperoni Pizza, Classic Turkey Sub
B Cole
The pizza is never baked properly, it's always doughy and they never have enough sauce on them. I thought I'd give them another chance yesterday, I was wrong.
Atmosphere: 5
Food: 1
Service: 5
William Coleman
The pizza is never baked properly, it's always doughy and they never have enough sauce on them. I thought I'd give them another chance yesterday, I was wrong.
Atmosphere: 5
Food: 1
Service: 5
Alex Simmons
Have been ordering from Vocelli for many years. Never have I been told that I can’t use a coupon online. If you don’t take online coupons then you should disable it when they ask if you have one. Rude and not customer friendly. I will never order from this location again! They don’t care about their customers apparently.
The owner is a stand up guy!! The service and food is second to none Best Pizza ever Best Hoagies great prices Salads are bomb
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
jimmie rulli
I always ordered from Vocelli's, this time the pie was saturated with grease that jt soaked thru the box and dropped down your fingers. Immediately the proprietor had a real bad attitude. Shame I'm 67 years old and I'll not be treated like that myever. I WILL GO Elsewhere.
Troy Piekarski
This location does it right. Pizza is always great
Chelsea P
We have loved vocelli’s for a long time and visit this business at least once a month. We used to get coupons in the mail every month and on the pizza boxes at pickup which have gone away. After this most recent order the general manager called and left a message that I did not give the driver the coupon and if this happened again I would be banned from online ordering & was incredibly rude. Such poor customer service, I will be taking my money elsewhere.
Joy S
The Shaler Vocelli always delivers great service and tasty food. Very reliable.
Clean delicious food. Wonderful service. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Don’t order wings from here. Absolute TRASH!
First, they showed up in a cardboard container with no foil so they almost fell through the box onto the floor. Then they had no sauce on them. The little sauce that was put on them got soaked up from the box and when I called to let them know they said there was sauce put on them but the sauce is watery and that’s why I wasn’t seeing it. Hmm! The sauce is watery???? Maybe use a better sauce or make it better? After I offered to send him a picture to show the issue and I wasn’t crazy or just trying to complain his only solution was to punish the driver and send him back out with more watery sauce. 1. How is that fair to the driver who’s working for tips? Did he make the sauce? Did he dress the wings? Did he not use foil? NO.
2. Don’t put hot food in a cardboard box and if you do atleast have the sense to put foil down first.
3. If a customer is unhappy offer a better solution than waiting another 30-45 minutes to fix your own mistake.
Spent almost $49 including a tip for the driver. Won’t ever make that mistake again and hopefully this saves you from doing the same.
Food: 1
Service: 1
I want to thank the guy I spoke to last night about what pizza deals they had going on. I just got back from vacation was to tired to look online. He went over every deal even had to repeat some because I was to tired to comprehend. Then had to wait till I had to find my card due to walking in from a Long drive !
Big thank you to the delivery guy that actually brought the food to our front door and waited till I had room to put the food and drinks.
I wish I got both of their names I just wah tto thank.you for you kindness and patience while I just got back from a 16 hr drive & our family was exhausted tired and hungry ! Pizza was delicious thank you for everything !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Pepperoni Pizza
The food sucks. Do yourself a favor and eat somewhere better go to at least a 4.5 star pizza shop. This sad excuse of food isn’t worth your money!
Atmosphere: 1
Food: 1
Service: 1
The manager was terrible. Absolutely the rudest, most disgusting person I ever talked to on the phone. I called to get the status of an application I had put in a week ago and he was so horrible to me that I just hung up. Don't call for inquiries about jobs. Obviously they don't care.
Service: 1
The shop is crewed with great people who provide you with polite and swift service
Dietary restrictions: Provide gluten free food
Parking: There are multiple spots which allow you to park right in front of the shop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Cheddar Mac and Cheese, Build Your Own 10 Small Pizza, Breadsticks, Banana Pepper Pizza, Pepperoni Pizza, Regular Garden Della Casa Salad, Regular Tuscan Grilled Chicken Salad, Hawaiian Pizza, Ham Pizza, Chicken Tenders, Classic Turkey Sub, Boneless Oven Roasted Chicken Wings, Catering House Baked Cookies
Good food. Fast service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breadsticks, Pepperoni Pizza, Classic Turkey Sub
The pizza is never baked properly, it's always doughy and they never have enough sauce on them. I thought I'd give them another chance yesterday, I was wrong.
Atmosphere: 5
Food: 1
Service: 5
The pizza is never baked properly, it's always doughy and they never have enough sauce on them. I thought I'd give them another chance yesterday, I was wrong.
Atmosphere: 5
Food: 1
Service: 5
Have been ordering from Vocelli for many years. Never have I been told that I can’t use a coupon online. If you don’t take online coupons then you should disable it when they ask if you have one. Rude and not customer friendly. I will never order from this location again! They don’t care about their customers apparently.
Restaurantji Recommends
The owner is a stand up guy!! The service and food is second to none Best Pizza ever Best Hoagies great prices Salads are bomb
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I always ordered from Vocelli's, this time the pie was saturated with grease that jt soaked thru the box and dropped down your fingers. Immediately the proprietor had a real bad attitude. Shame I'm 67 years old and I'll not be treated like that myever. I WILL GO Elsewhere.
This location does it right. Pizza is always great
We have loved vocelli’s for a long time and visit this business at least once a month. We used to get coupons in the mail every month and on the pizza boxes at pickup which have gone away. After this most recent order the general manager called and left a message that I did not give the driver the coupon and if this happened again I would be banned from online ordering & was incredibly rude. Such poor customer service, I will be taking my money elsewhere.
The Shaler Vocelli always delivers great service and tasty food. Very reliable.
Food: 5
Service: 5
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