Waffles, INCaffeinated, South Side

According to The Post Gazette: "According to the inspection report, high-risk violations included 18 mice found on glue boards in the dining area, ‘specifically under seating booths. Rodent droppings were found in nine separate areas (a repeat violation category for the location) including areas where food is stored, eaten or prepared"

18 mice?
Are you kidding me?

Atmosphere: 1

Food: 1

Service: 1

They got mice

They were just slapped with another health code violation. Dead mice under booths, dropping everywhere and nesting materials found. DO NOT EAT HERE!!

Atmosphere: 1

Food: 1

Service: 1

Food is fine and a little overpriced for what it is, but the service and the vibe were absolutely unsettling. It kind of felt like the beginning of a horror movie. I don't know how else to describe it.

Atmosphere: 1

Food: 4

Service: 1

Pros: The food was pretty good and the staff was friendly. Cons: The restaurant was stiflingly hot, and it took forever to get seated and fed even though it wasn't busy.

Way too expensive for the quality of food. Spent $45 on a greasy mediocre breakfast for 2 people. Even Eat’n Park is better and cheaper… a side of two frozen sausage patties is $4.5. Absolutely insane.

A member of our group also got a dirty glass, and the service was bare minimum at best. Our server also asked us to all be on one check so it was “less work for him.”

Atmosphere: 2

Food: 1

Service: 1

The waffles were tasty but pretty expensive… they upcharge the vegan waffles $4 which is crazy. When you customize, each topping is almost $2 so it all adds up. It was a good waffle at least! They also offer almond and soy milk

Couldn't get a picture before because it was so tasty!!! Chicken n waffles with pecans...👨‍🍳💋 😘

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Southern Fried Chicken and Waffles

This review is about the location in Southside.
There's a tl;dr at the end.
I did take-away so it was a limited atmosphere experience. Seemed like a normal kind of diner, just more brown and wooden?
I was VERY excited when I learned they make gluten free waffles (I have Celiac disease). It's only for the "design your own" section, at least when ordering online. Not for the specials. You also can't specify decaf for any of the coffee drinks (I ordered the signature drink that was supposed to have hazelnut, vanilla, and maple flavor with foam on top). But I figured I could deal with full caf for a day, and if I happened to get there before they made it, I could always ask them to do decaf instead.
The order was supposed to be ready to be picked up at 16 past the hour. I got there shortly after that and it wasn't ready. The place was basically empty. As far as I could hear and see there were two tables there, two servers, and two kitchen staff. They were all sort of meandering around slowly, and when one server finally came to greet me, they weren't pleasant at all. I've been a server multiple times in different places, so I know how hard it can be and always try to give the benefit of the doubt, so I was friendly to them and told them my name and what I was there for. They had me sign a receipt (we'd already tipped 15-20% online, our usual for take-away), then set it down and just walked away.
Another server came out and started prepping a to-go hot drink and I asked if that was mine and if so, could they make it decaf please, since there wasn't a way to request that online? The server just said "it's not yours," and finished what they were doing. Apparently didn't tell the other server. I waited another 10 minutes before the other server brought out the bag and said "here you go!" (the friendliest anybody had been). I said I still had a drink. The signature. Then I remembered we'd ordered it separately, trying to do it decaf, so I apologized and explained it was a separate check. They sighed and started prepping it and I quickly asked about the decaf, explaining the order issue. They didn't respond, but I could tell they were unhappy about it. I felt badly, but I had been very friendly, and when I was a server I was happy just to have someone be friendly and kind to me. Nobody ever tipped me on take-away orders. I only had 45min to have lunch with my spouse IF the food had been ready on time, which it wasn't, and now because of the very long wait I was going to have about 10min with him. I just wanted to get out of there, so I wasn't paying much attention while the server made my drink. I thanked her when I got it, and rushed out.
It wasn't until I tasted it a few minutes later when I was at my spouse's office that I realized it was plain coffee/espresso. I don't even know if it was decaf. But it tasted terrible and had none of the things from the signature drink in it I'd paid for. I wasn't going to go back, obviously, because we had no time at that point, and it looked like it was just those employees on the floor. So my spouse drank it instead because he can drink motor oil if it smells like coffee.
Tl;Dr It was super depressing atmosphere inside, servers were rude, food wasn't ready in time, so it ruined rare lunch date with spouse, and I was given plain coffee instead of signature drink I paid for. Lame. 2/5 stars. Only gets even the 2 stars because of the gf waffles, which I haven't been able to have since developing Celiac disease after a major surgery. Those were tasty.

Dietary restrictions: They have gf waffles with lots of options of things to put in and on them.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Southern Fried Chicken and Waffles

Amazing breakfast or brunch stop

Atmosphere: 5

Food: 5

Service: 5

The best waffle I have tried so far, definitely 100% recommended.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Benedict

Delicious food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Gravy, Blueberry Waffle with Peach Cream Sauce

I stepped into this place accidentally, although they look like they have good waffles. That's about all they have that's good. I think because I didn't try any, but I saw a few waffles on a plate. I walked in I was told to wait then she brought me to a table in the back of the restaurant the place was packed like herds of cattle there was 0 AC and it was 80° it was awful and stuffy. I asked to be sat outside. Where I was given a menu and told to wait again. When I eat breakfast I like eggs and the only dish that they had with eggs on the menu it was made out of egg whites suggesting that they're trying to make an healthy egg dish just something I would never want. I like the yolks, and I like the cholesterol. I'm not sure why they're trying to make a healthy breakfast out of the eggs only when all of the waffles and everything else they had was drizzled in chocolate syrup whipped cream, which is extremely unhealthy. Anyway, I got up and left. I found the speckled egg around the corner. I was thinking God, I found it. I can't say that the food was bad here because I didn't try it but I can tell you that the service was not good or friendly

Atmosphere: 1

Service: 1

I wasn't as impressed as I had been in the past.
They weren't busy, so we got seated right away and served with prompt attention.
The poached eggs were hard, the potato medley had onions, sweet and purple potatoes. I preferred the previous preparation of gold, purple, and red that came with your entree, not as a separate order, like it has now changed to. The scrambled eggs were overdone. Still, the food was good and tasty. The side of fruit was fresh, and the overall experience was pretty good, just not the same as in the past, hence the reason for 4 stars.

Atmosphere: 4

Food: 4

Service: 4

1st time at this location. When I looked in the kitchen. I could see food and trash under the food stations. They just opened, so it was from the previous night that didn't give me the warm and fuzzie. We ate it wasn't bad. Would go to the downtown location next time. Might be just as dirty. Just can't see it.

Atmosphere: 2

Food: 4

Service: 5