Horribly rude staff, I mean why even bother doing a customer service job if you’re going to be condescending to customers for no apparent reason. We ordered two spicy chicken burgers and the employee tells us they don’t sell burgers. We repeat we want the spicy chicken burger or sandwich that’s clearly on the menu. They then rudely say “oh you want the spicy chicken sandwich, why not just say that”. We did!!! And then a rude send off of the actual food with zero acknowledgement. I get this isn’t the most exciting job out there but customers shouldn’t have to experience your frustrations.
Despite that, our burgers were made fresh and tasted great so no complaints there.
Kayla Johnston
I went through the drive thru and whoever took my order was not pleasant at all. You could tell they did not want to take my order; I wanted to add one more item onto my order as he was telling me to pull up to the next window and didn’t even tell me the total. When I got to the window to pay he didn’t even offer me my receipt after payment or even acknowledge me as a customer. Service was not what it should be. I work in the food industry and I get it, but that was just an overall awful experience. No thank you. 🙅🏼♀️
Atmosphere: 1
Food: 3
Service: 1
Ronald Voshall
I went to this Wendy's last week. Went in to order a burger. I felt like I was walking into a concert. There was 4 bags on the counter waiting for pickup. A guy came out from the kitchen. Didn't care I was standing at the counter. He was more concerned to go out to smoke. As I waited. He came in and took one of the bags off the counter. Seen him biting into a burger I left never will I go back. Place is disgusting
Facts AllDay
The woman giving food was on her cell phone . Drink was fine. Im all about customer service and when youre at work, youre at work. Very unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Behrouz Ibodov (Borya)
the worst staff in this restaurant, at the customer service area, they play and dance as if they were the director here.
Atmosphere: 1
Service: 1
Patrick Volk
It's fast food..
Atmosphere: 2
Food: 3
Service: 4
Mark Kauffman
Good food, service and decent atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Travis Ortiz
Love it
Atmosphere: 5
Food: 5
Service: 5
Vanessa Twyman
Got the Parmesan Chicken Salad from here and the chicken was hard. M. If you can't make sure a simple salad is fresh, I can't trust any of the food from this location
The only thing that was great at this location was the young gentleman at the window who had excellent customer service.
Atmosphere: 5
Food: 1
Service: 5
Tim
Updated review from 2025
They still hire only the worst. They forget to include napkins and a straw for your drink and are generally rude. However, they're now adding black thick coarse curly hair to their french fries. Vomit inducing. Looked like pubic hair.
Original Review from 2022
Waited 25 minutes with only three people in front of me before I finally gave up. The order screen was also broken. Save yourself some time and drive to any other Wendy's and you'll get your food quicker. That includes the travel time
Its rare to see a teenage crew actually polite and well spoken and not playing around these days. Josiah, Jordan and Marquee Great job yall!
Food: 5
Service: 5
Liv Palmieri
I ordered off DoorDash and I was missing 6 piece nugget. In my 10 piece nugget I didn’t even get 10 nuggets! Additionally never got any straws with my drinks
Service: 1
Madhav Dhakal
Location: Wendy’s, 2237 Noblestown Rd, Pittsburgh, PA 15205
I ordered a hot sandwich—and was instead handed a stone-cold, unappetizing mess. No one offered to remake it or even apologized. On top of that, the cashier was brimming with attitude, making me feel like I was inconveniencing them just by placing an order
Emily Byce
This Wendy’s ALWAYS screws the order up. I could place and win bets on whether an item is missing or wrong. I truly don’t understand how it can be so consistently incompetent. Check your order before leaving or you’ll be sorry.
Horribly rude staff, I mean why even bother doing a customer service job if you’re going to be condescending to customers for no apparent reason. We ordered two spicy chicken burgers and the employee tells us they don’t sell burgers. We repeat we want the spicy chicken burger or sandwich that’s clearly on the menu. They then rudely say “oh you want the spicy chicken sandwich, why not just say that”. We did!!! And then a rude send off of the actual food with zero acknowledgement. I get this isn’t the most exciting job out there but customers shouldn’t have to experience your frustrations.
Despite that, our burgers were made fresh and tasted great so no complaints there.
I went through the drive thru and whoever took my order was not pleasant at all. You could tell they did not want to take my order; I wanted to add one more item onto my order as he was telling me to pull up to the next window and didn’t even tell me the total. When I got to the window to pay he didn’t even offer me my receipt after payment or even acknowledge me as a customer. Service was not what it should be. I work in the food industry and I get it, but that was just an overall awful experience. No thank you. 🙅🏼♀️
Atmosphere: 1
Food: 3
Service: 1
I went to this Wendy's last week. Went in to order a burger. I felt like I was walking into a concert. There was 4 bags on the counter waiting for pickup. A guy came out from the kitchen. Didn't care I was standing at the counter. He was more concerned to go out to smoke. As I waited. He came in and took one of the bags off the counter. Seen him biting into a burger
I left never will I go back. Place is disgusting
The woman giving food was on her cell phone . Drink was fine. Im all about customer service and when youre at work, youre at work. Very unprofessional.
Atmosphere: 1
Food: 5
Service: 1
the worst staff in this restaurant, at the customer service area, they play and dance as if they were the director here.
Atmosphere: 1
Service: 1
It's fast food..
Atmosphere: 2
Food: 3
Service: 4
Good food, service and decent atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Got the Parmesan Chicken Salad from here and the chicken was hard. M. If you can't make sure a simple salad is fresh, I can't trust any of the food from this location
The only thing that was great at this location was the young gentleman at the window who had excellent customer service.
Atmosphere: 5
Food: 1
Service: 5
Updated review from 2025
They still hire only the worst. They forget to include napkins and a straw for your drink and are generally rude. However, they're now adding black thick coarse curly hair to their french fries. Vomit inducing. Looked like pubic hair.
Original Review from 2022
Waited 25 minutes with only three people in front of me before I finally gave up. The order screen was also broken. Save yourself some time and drive to any other Wendy's and you'll get your food quicker. That includes the travel time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Its rare to see a teenage crew actually polite and well spoken and not playing around these days. Josiah, Jordan and Marquee Great job yall!
Food: 5
Service: 5
I ordered off DoorDash and I was missing 6 piece nugget. In my 10 piece nugget I didn’t even get 10 nuggets! Additionally never got any straws with my drinks
Service: 1
Location: Wendy’s, 2237 Noblestown Rd, Pittsburgh, PA 15205
I ordered a hot sandwich—and was instead handed a stone-cold, unappetizing mess. No one offered to remake it or even apologized. On top of that, the cashier was brimming with attitude, making me feel like I was inconveniencing them just by placing an order
This Wendy’s ALWAYS screws the order up. I could place and win bets on whether an item is missing or wrong. I truly don’t understand how it can be so consistently incompetent. Check your order before leaving or you’ll be sorry.
Atmosphere: 2
Food: 4
Service: 1
Drive through lady was really rudr
Atmosphere: 1
Food: 3
Service: 1
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