Wendy's
4524 Browns Hill Rd, Pittsburgh
(412) 422-0208
Customers' Favorites
Wendy's Hot & Crispy Fries
Chicken Nuggets with Fries
Classic Chocolate Frosty
Spicy Chicken Sandwich
Jr Bacon Cheeseburger
Honey Butter Biscuit
Chili Cheese Fries
French Fries
Taco Salad
Baconator
Menu
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Recent Reviews
Unfortunately, I have to write a negative review. I visited here in the past week for lunch to get something quick. I have visited this location in the past, and while they are painfully slow, the food is usually decent. This time, however, this was not the case. I waited over 30 minutes in the drive thru- and noticed that they were taking orders one at a time- often not taking the next order until the previous person had paid and received their food- so you end up waiting...
Abdul the assistant manager came and asked if everything was okay. I said the doublestack I had was super dry. He asked if he could make a new one. I declined and said no thank you. He asked again. I said no thank you again. My mom shared that the reason we were there was because we just found out her brother died. He gave his condolences and shared something personal about his sister and niece. He was very empathetic, sincere, and care. Thank you Abdul for your kind words.
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Now I see why! Service was actually fine. But they got 2 items totally wrong of our 5-item order, (We didn't try to order anything special, BTW. Like, ordered a Single – but got a BCD instead.)
I just can't give more than 3⭐s when they can't get BASIC orders correct.