Dunkin'
1803 Golden Mile Hwy, Plum
(724) 327-9135
Recent Reviews
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They were busy, but got order in a timely manner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Caramel Iced Macchiato
these people seriously need a lesson on how to ice a donut. they literally have ONE JOB. ice the donuts. they don’t even make the donuts. and they can’t be bothered to put icing all the way around the donuts. thanks for my consistently halfassed donuts each week.
Food: 2
Feels like no matter what time of day you come the donuts are old— if there’s any in stock.
Atmosphere: 3
Food: 2
Service: 3
It's a donuts store that never has donuts. Do yourself a favor and just go to Murrysville. Countless times I tried to go to this place and the donuts racks were barren. 2 years after swearing to never go back I went back and surprise surprise, empty donuts racks. I'm done for good. Just close the store and put something functional there..
Nice people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Doughnut
Love all the workers here except one. I always come here as I work beside them at Verizon. Some know me as Casserole lol. I came here the other evening and Zack was incredibly rude. I waited at the counter for about 5ish minutes, which is fine. I have patience even though I know he knew I was there. Another woman came out and was super nice and spoke to Zack and said that there was someone up front. This guy proceeds to say "Well, they can wait". The woman took my order instead, so quick shout out to her. She was very pleasant and seemed kind of taken back by that comment as well.
Working in customer service myself, that is poor customer service and extremely unacceptable behavior.
Atmosphere: 3
Food: 5
Service: 1
Great people that work here
Atmosphere: 5
Food: 5
Service: 5
This Establishment is horrible. I stop here on my way to work on two different days. The first time I ordered a large Carmel latte and got a regular coffee. The second time was today, I order loaded hash browns, that were old and cold. The cheese must have been in the freezer. I will never return and will never recommend any of my family friends or Nursing coworkers or staff to go here. Your a -20 in the stars.
Food: 1
Good donuts. ? Unpopular opinion; however, I have yet to have a coffee ☕ there that I enjoy lol just keeping it real y'all ?
Atmosphere: 4
Food: 4
Service: 4
Avoid this dunkin at all costs...surprised they even had a bagel I wanted. Too bad it was rock hard with the largest hole in the middle I've ever seen on a bagel.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Takes forever for your order to be ready, takes usually 20-30 minutes in the mornings to get anything.
Atmosphere: 2
Food: 3
Service: 1
This Dunkin is terrible they never have doughnuts.
They can't follow instructions on how to make your order.
It's 830 am on a Sat and they literally didn't have one doughnuts on there rack.
And the baker didn't even have more in oven.
The training there is horrible.
They honestly need to CLOSE UP till they can get things in order.
I MEAN NOT 1 DOUGHNUT.
Drive thru line is so slow and so long that I never actually made it to the point where I ordered my food. Left after I was waiting at the speaker for five minutes after already waiting in line for ten.
Atmosphere: 1
Food: 5
Service: 1
Good service good coffee
Atmosphere: 5
Food: 5
Service: 5
Was traveling through, I'm from Canada so Dunkin is comparable to Tim Hortons. The staff were friendly and quick, I would visit again.
Atmosphere: 5
Food: 5
Service: 5
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