Ordered online for pick up noting that I was paying in cash. I get my 2 toddlers dressed and into the car, drive 15 minutes away while both of them are screaming pizza the whole ride. Once there I go inside to pay and pick up my order just to be told that they will not break my bill to pay for my order. I told them to cancel my order as the cash was the only form of payment I had. The whole 15 minute ride home I had 2 screaming and crying toddlers crying for pizza that we were denied. If your business chooses to not allow cash payments don't put that option as a form of payment on the app. Papa John's officially lost my family's business.
Big D
idk why people complain about app issues it was ready on time 10-10:10 pm still hot tastes delicious,thank you guys👍 and i don’t really like johns pizza , it was a min away from hotel that why i got it
Atmosphere: 5
Food: 5
Service: 5
SewerShark
They forget items, then are afraid to answer the phone.
Noureddine Lhedmat
Nice job
Atmosphere: 5
Food: 5
Service: 5
Therin Schrump
Pizza was not fully cooked
Atmosphere: 2
Food: 1
Service: 2
Bridgett Jackson
Nice and hot Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Tanya Krazalkovich-Diehl
2 hours to deliver a few pizzas on a Tuesday is insane.
Tanya Krazalkovich
Disappointed that an order for a few pizzas took almost 2 hours to prepare and deliver.
Service: 1
Luke Brush
Recommend. My order was made perfectly, even though I accidentally ordered wrong. Everything was made exact to the order.
Ordered through the app. My pizza never came. Called the store on repeat for 5 minutes straight…. No answer. Bad for business
Service: 1
Sheree Washington
I ordered pizza around 10:18pm 11-21-24 the pizza was 23$ for the one box. When the pizza arrived it was warm almost cold I didn’t make a big deal. That was until my 12 year old got a slice and spit it out because she said it felt like gum. To my surprise, it was raw dough undercooked this was the nastiest pizza I ever taste in my life. Instead of being refunded, they gave me some type of guarantee which is they make you another pizza and deliver it for free but the whole thing is it’s not free. I still have to pay and why would I want to eat another pizza from a restaurant that served me raw food to began with.
Food: 1
David Cherepovsky
The manager of papa johns and the workers are outstanding my family have been displaced by the hurricane and we had no idea what to do because we are so tight on our budget and today it was like a God sent us an answer to our prayers. What a great place and people to help in need of food or just to hear us out they helped to jump our vehicle and fed us they need to be on the highest top list from food to a great amazing staff and service. Highly recommend and Papa John's is the best. God is good. Thank you to all the staff and the papa John community. God bless you all!!
Ordered online for pick up noting that I was paying in cash. I get my 2 toddlers dressed and into the car, drive 15 minutes away while both of them are screaming pizza the whole ride. Once there I go inside to pay and pick up my order just to be told that they will not break my bill to pay for my order. I told them to cancel my order as the cash was the only form of payment I had. The whole 15 minute ride home I had 2 screaming and crying toddlers crying for pizza that we were denied. If your business chooses to not allow cash payments don't put that option as a form of payment on the app. Papa John's officially lost my family's business.
idk why people complain about app issues
it was ready on time 10-10:10 pm
still hot tastes delicious,thank you guys👍
and i don’t really like johns pizza , it was a min away from hotel that why i got it
Atmosphere: 5
Food: 5
Service: 5
They forget items, then are afraid to answer the phone.
Nice job
Atmosphere: 5
Food: 5
Service: 5
Pizza was not fully cooked
Atmosphere: 2
Food: 1
Service: 2
Nice and hot Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
2 hours to deliver a few pizzas on a Tuesday is insane.
Disappointed that an order for a few pizzas took almost 2 hours to prepare and deliver.
Service: 1
Recommend. My order was made perfectly, even though I accidentally ordered wrong. Everything was made exact to the order.
Food: 4
Service: 5
Pizza arrived stone cold
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered through the app. My pizza never came. Called the store on repeat for 5 minutes straight…. No answer. Bad for business
Service: 1
I ordered pizza around 10:18pm 11-21-24 the pizza was 23$ for the one box. When the pizza arrived it was warm almost cold I didn’t make a big deal. That was until my 12 year old got a slice and spit it out because she said it felt like gum. To my surprise, it was raw dough undercooked this was the nastiest pizza I ever taste in my life. Instead of being refunded, they gave me some type of guarantee which is they make you another pizza and deliver it for free but the whole thing is it’s not free. I still have to pay and why would I want to eat another pizza from a restaurant that served me raw food to began with.
Food: 1
The manager of papa johns and the workers are outstanding my family have been displaced by the hurricane and we had no idea what to do because we are so tight on our budget and today it was like a God sent us an answer to our prayers. What a great place and people to help in need of food or just to hear us out they helped to jump our vehicle and fed us they need to be on the highest top list from food to a great amazing staff and service. Highly recommend and Papa John's is the best. God is good. Thank you to all the staff and the papa John community. God bless you all!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza
Customer service is the worse
Too expensive and pizza is not the greatest
No respect for customer and lack communication skills
They canceled my order ?
Service: 1
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