I called several times after ordering online there’s no way to substitute. no answer then my door dasher tried to help me and they said it was too late to change it . I keep having problems with this store.
Mary Rose Keller
Went for fish sandwiches which were pretty good—better than other fast food fish. Got a couple sides which seemed really small for the money. Service was great considering the could use more help.
Atmosphere: 3
Food: 4
Service: 4
H B
Ordered through doordash and twice they didnt give me the chicken in the 2piece chicken combo. DoorDash wouldn’t give my money back the second time. Also had drinks missing before.
Picking up from the drive through we still have items missing, cold food, and raw food. This is an awful location and definitely the worst fast food restaurant in Pottstown if not the worst restaurant.
JIMM_H SLATTY
Kid-friendliness: Lovely
Atmosphere: 4
Food: 4
Service: 4
Kevin Peace
I was at the counter for 15 mins and no one took my order. There was no other customer in line. This was so unprofessional. I return to this restaurant again.
Service: 1
Adria O
Ordered 10pc spicy tenders. Got all the way home an was chicken with bones. Call the store no one answers the phone.
Atmosphere: 3
Food: 1
Service: 1
Madison Youngcourt
My “LARGE” Mac and cheese 🤣🤣🤣
(It was from Door Dash, and they were only able to refund me $3…) By the way, I noticed all of the bad reviews on here are from Door Dash orders. You would think they would pull their store from Door Dash or make an attempt to do better. They clearly have a general manager who does not care or is unqualified. I would love for them to respond to this!
Food: 1
Service: 1
Trish Durdeen
Chicken was freshly cooked, but we waited almost 35 minutes in the front of the store for it, while drive thru orders, and pick up orders were prioritized. Staff was friendly but the wait time was insane!!
Atmosphere: 4
Food: 4
Service: 3
Yvonne Miller
Poor customer service,poor English language comprehension and communication, soda machine out of order
Atmosphere: 2
Food: 3
Service: 1
Shelby Christman
This is now the 2nd time i have went to this place because I am tired of the other fast food and they have forgotten something. This time the side mash. I called and gave my order number and the guy goes "are you sure?". Yes, because i wanted to take MORE time out of my day to call you guys to chat.
They have got better with doordash order's. And they are under new management.
Atmosphere: 5
Food: 5
Service: 5
Jacobe Mudd
Literally took two hours on a combo that had two sides. They didn’t give my driver my drink. They were out of the sides I ordered and was charged more for, asked to replace with fries and they only gave me one when I had ordered two sides. I love Popeye’s just not this one.
Food: 1
Service: 1
Mary Barwick
Lobby closed at 7:45 when website states 9pm. Long drive through wait.
Atmosphere: 1
Food: 3
Service: 1
Bandit
Customer service is terrible. The wait in the drive-through was 20 minutes. The server asked me three times what my drink was. They forgot my dipping sauce and napkins.
Harry F
How corporate hasnt shut this location down baffles me. Soda machine permanantly broken,food always barely warm even if eaten right away. Fries look like ran over garbage. Employees always look bothered to do anything. Can pottstown inspectors finally shut this place down and build a five guys
I called several times after ordering online there’s no way to substitute. no answer then my door dasher tried to help me and they said it was too late to change it . I keep having problems with this store.
Went for fish sandwiches which were pretty good—better than other fast food fish. Got a couple sides which seemed really small for the money. Service was great considering the could use more help.
Atmosphere: 3
Food: 4
Service: 4
Ordered through doordash and twice they didnt give me the chicken in the 2piece chicken combo. DoorDash wouldn’t give my money back the second time. Also had drinks missing before.
Picking up from the drive through we still have items missing, cold food, and raw food. This is an awful location and definitely the worst fast food restaurant in Pottstown if not the worst restaurant.
Kid-friendliness: Lovely
Atmosphere: 4
Food: 4
Service: 4
I was at the counter for 15 mins and no one took my order. There was no other customer in line. This was so unprofessional. I return to this restaurant again.
Service: 1
Ordered 10pc spicy tenders. Got all the way home an was chicken with bones. Call the store no one answers the phone.
Atmosphere: 3
Food: 1
Service: 1
My “LARGE” Mac and cheese 🤣🤣🤣
(It was from Door Dash, and they were only able to refund me $3…)
By the way, I noticed all of the bad reviews on here are from Door Dash orders. You would think they would pull their store from Door Dash or make an attempt to do better. They clearly have a general manager who does not care or is unqualified. I would love for them to respond to this!
Food: 1
Service: 1
Chicken was freshly cooked, but we waited almost 35 minutes in the front of the store for it, while drive thru orders, and pick up orders were prioritized. Staff was friendly but the wait time was insane!!
Atmosphere: 4
Food: 4
Service: 3
Poor customer service,poor English language comprehension and communication, soda machine out of order
Atmosphere: 2
Food: 3
Service: 1
This is now the 2nd time i have went to this place because I am tired of the other fast food and they have forgotten something. This time the side mash. I called and gave my order number and the guy goes "are you sure?". Yes, because i wanted to take MORE time out of my day to call you guys to chat.
LAST time I go there.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
They have got better with doordash order's. And they are under new management.
Atmosphere: 5
Food: 5
Service: 5
Literally took two hours on a combo that had two sides. They didn’t give my driver my drink. They were out of the sides I ordered and was charged more for, asked to replace with fries and they only gave me one when I had ordered two sides. I love Popeye’s just not this one.
Food: 1
Service: 1
Lobby closed at 7:45 when website states 9pm. Long drive through wait.
Atmosphere: 1
Food: 3
Service: 1
Customer service is terrible. The wait in the drive-through was 20 minutes. The server asked me three times what my drink was. They forgot my dipping sauce and napkins.
How corporate hasnt shut this location down baffles me. Soda machine permanantly broken,food always barely warm even if eaten right away. Fries look like ran over garbage. Employees always look bothered to do anything. Can pottstown inspectors finally shut this place down and build a five guys
Atmosphere: 1
Food: 1
Service: 1
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