My order was incorrect through the drive thru and the two women I dealt with to resolve this completely replaced my order and were exceptional. They went above and beyond to replace everything very quickly. They did a fantastic job. What you want and hope for regarding customer service
Atmosphere: 5
Food: 5
Service: 5
Brittany Lynn
Best custmer service ever. Food was hot and fresh. Service was fast and efficient. Employees are really nice.
Atmosphere: 5
Food: 5
Service: 5
Datguy dj
The time they say the close isn't not time that they actually close. Went there 37 minutes before closing and nobody acknowledged me at the speaker or at the window
Atmosphere: 1
Food: 3
Service: 1
Katrina Montique
Last weekend my friend came down from NY and we went in to order our food. When we got back to my place. His chicken strips was very old looking like it got cooked a couple of times. He was very disappointed 😞 please do better asap.
Food: 1
Service: 3
Sally Eaton
Good food. Good service
Atmosphere: 5
Food: 5
Service: 5
Robert S.
I LOV Wendy's Now
Atmosphere: 5
Food: 5
Service: 5
Job Hill
The morning crew leaves a lot to be desired. I do enjoy the night crew. I’m pescatarian so I only come here if it’s a convenience. The options are fine but limited for me. My issue isn’t the food, it tasted great. It’s the service. Having seven people behind that counter prioritizing only two cars in the drive thru lane is ridiculous. One of the employees admitted they were slow that morning. I shouldn’t have three didn’t employees have to attend to me. It was a cycle too. Five minutes go by of no one acknowledging then an employee pops up asks me a trivial question like why I don’t want meat. Not everyone eats meat. Respect my dietary restrictions and I’ll respect your freedom to consume whatever you want. She disappears and gets someone to help me after five more minutes. This guy is great for conversation but not interested in doing his job well, just good enough. I kept having to repeat what I wanted even though it was a simple meal combo (egg & cheese biscuit with potatoes & an iced coffee with cream and sugar). Not that complicated. Finally, the third employee, a skinny black woman was the one who was actually interested in doing there job. She had to make my drink and correct mistakes the guy had made while doing my order. She was mild mannered and definitely the one who saved this experience for me. I definitely eat here again. I’m just going to rely on placing mobile orders.
Atmosphere: 4
Food: 5
Service: 3
Nazty Gurl
Very nice employees. Fast and courteous. Just wish the had more in the menu.. like serving items from morning menu.
Food: 4
Service: 5
Recommended dishes: Chili, Baconator, Spicy Chicken Sandwich, French Fries, Dave's Double, Jr Bacon Cheeseburger
Anthony Joceville
Took my grandchildren there yesterday food was cold and rolls were stale
Atmosphere: 5
Food: 1
Service: 2
Carlos Davidson
Very Polite staff very happy with my experience My phone is about to Die.
My order was incorrect through the drive thru and the two women I dealt with to resolve this completely replaced my order and were exceptional. They went above and beyond to replace everything very quickly. They did a fantastic job. What you want and hope for regarding customer service
Atmosphere: 5
Food: 5
Service: 5
Best custmer service ever. Food was hot and fresh. Service was fast and efficient. Employees are really nice.
Atmosphere: 5
Food: 5
Service: 5
The time they say the close isn't not time that they actually close. Went there 37 minutes before closing and nobody acknowledged me at the speaker or at the window
Atmosphere: 1
Food: 3
Service: 1
Last weekend my friend came down from NY and we went in to order our food. When we got back to my place. His chicken strips was very old looking like it got cooked a couple of times. He was very disappointed 😞 please do better asap.
Food: 1
Service: 3
Good food. Good service
Atmosphere: 5
Food: 5
Service: 5
I LOV Wendy's Now
Atmosphere: 5
Food: 5
Service: 5
The morning crew leaves a lot to be desired. I do enjoy the night crew. I’m pescatarian so I only come here if it’s a convenience. The options are fine but limited for me. My issue isn’t the food, it tasted great. It’s the service. Having seven people behind that counter prioritizing only two cars in the drive thru lane is ridiculous. One of the employees admitted they were slow that morning. I shouldn’t have three didn’t employees have to attend to me. It was a cycle too. Five minutes go by of no one acknowledging then an employee pops up asks me a trivial question like why I don’t want meat. Not everyone eats meat. Respect my dietary restrictions and I’ll respect your freedom to consume whatever you want. She disappears and gets someone to help me after five more minutes. This guy is great for conversation but not interested in doing his job well, just good enough. I kept having to repeat what I wanted even though it was a simple meal combo (egg & cheese biscuit with potatoes & an iced coffee with cream and sugar). Not that complicated. Finally, the third employee, a skinny black woman was the one who was actually interested in doing there job. She had to make my drink and correct mistakes the guy had made while doing my order. She was mild mannered and definitely the one who saved this experience for me. I definitely eat here again. I’m just going to rely on placing mobile orders.
Atmosphere: 4
Food: 5
Service: 3
Very nice employees. Fast and courteous. Just wish the had more in the menu.. like serving items from morning menu.
Food: 4
Service: 5
Recommended dishes: Chili, Baconator, Spicy Chicken Sandwich, French Fries, Dave's Double, Jr Bacon Cheeseburger
Took my grandchildren there yesterday food was cold and rolls were stale
Atmosphere: 5
Food: 1
Service: 2
Very Polite staff very happy with my experience My phone is about to Die.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Girl behind counter was very knowledgeable and polite
Atmosphere: 5
Food: 3
Service: 5
Quality of food was horrible. I guess you get what you pay for. 🤷
Atmosphere: 2
Food: 3
Service: 4
They spit on food.
Atmosphere: 1
Food: 1
Service: 1
It's a Wendy's, good experience
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger, Chili
Great diner. I only went in the morning for breakfast several times. Have not tried dinner yet breakfast was great
Atmosphere: 5
Food: 5
Service: 5
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