closed before closing time??? not even 10 minutes before closing time and it’s closed.
Joanne Vanhorn
Read my comment under another’s post. Your service barely exists. You pay someone to stock the merchandise you want to sell. And that’s where it stops. You have new employees all the time because you pay crap. And then You cut hours on employees because you don’t want full time employees because you don’t want to pay any benefits. You are a corporation that is NOT good for AMERICAN workers. I’ve been a member in Quakertown since you’ve opened. I can see a difference in service and your prices aren’t that great, not to mention some products you no longer offer.
Joanne Vanhorn
Read my comment under another’s post. Your service barely exists. You pay someone to stock the merchandise you want to sell. And that’s where it stops. You have new employees all the time because you pay crap. And then You cut hours on employees because you don’t want full time employees because you don’t want to pay any benefits. You are a corporation that is NOT good for AMERICAN workers. I’ve been a member in Quakertown since you’ve opened. I can see a difference in service and your prices aren’t that great, not to mention some products you no longer offer.
Kathi Page
First you have to pay for a membership to shop. Then you don't get the services. I shopped today and before 4 p.m. the bakery was dark, nobody in the meat department. There were 2 team members in the deli, wow. I asked to get a pound of meat slIced and was told the deli is closed they had to clean. I then went to the customer service and was told the deli should be open the same as the store but was closing at 6. Remember it's 4 p.m.. I asked for the nsanger and Melinda came from upstaIrs. I told her the story and she said your not the first to complain. The team members told her it would take hours to clean the slicers. I work in the food industry and we clean slicers every few hours and never have to close the deli. They were standing around running the clock down. This is what your membership gives you. I called the corporate off and got no satisfaction but they want me to rate their service today. rating (0) I am now waIting on a call. Do you think they will do anything, I don't.
Kathi Page
First you have to pay for a membership to shop. Then you don't get the services. I shopped today and before 4 p.m. the bakery was dark, nobody in the meat department. There were 2 team members in the deli, wow. I asked to get a pound of meat slIced and was told the deli is closed they had to clean. I then went to the customer service and was told the deli should be open the same as the store but was closing at 6. Remember it's 4 p.m.. I asked for the nsanger and Melinda came
Gon Fishin
This store has the worst customer service, employees cannot be trusted to give accurate information and there is no integrity. Called the store recently regarding a purchase I made that day because my coupon book finally arrived in the mail (quite late) to see if my receipt could be adjusted to utilize the coupons. The woman I spoke with said it was "no problem at all, to just bring it with the next time I come in, there is no need to hurry back in for the adjustment."
So foolish me, I listened and belived what the employee told me and didn't hurry back - when I went in to have the receipt adjusted they told me they couldn't do the adjustment because the coupons are expired now (even though they weren't at the time of purchase). Totally screwed me out of $10.50, not right...incompetent employees there always some kind of problem at this store. Need better training for employees!
Brandy Miller
This store has the worst customer service, employees cannot be trusted to give accurate information and there is no integrity. Called the store recently regarding a purchase I made that day because my coupon book finally arrived in the mail (quite late) to see if my receipt could be adjusted to utilize the coupons. The woman I spoke with said it was "no problem at all, to just bring it with the next time I come in, there is no need to hurry back in for the adjustment."
So foolish me, I listened and belived what the employee told me and didn't hurry back - when I went in to have the receipt adjusted they told me they couldn't do the adjustment because the coupons are expired now (even though they weren't at the time of purchase). Totally screwed me out of $10.50, not right...incompetent employees there always some kind of problem at this store. Need better training for employees!
Brandy Miller
This store has the worst customer service, employees cannot be trusted to give accurate information and there is no integrity. Called the store recently regarding a purchase I made that day because my coupon book finally arrived in the mail (quite late) to see if my receipt could be adjusted to utilize the coupons. The woman I spoke with said it was "no problem at all, to just bring it with the next time I come in, there is no need to hurry back in for the adjustment."
Diane Cioci White
What time are open on Xmas eve
Stacy Henry Jorgensen
It's a shame but I'm considering not renewing my membership. I pay to shop there & then am expected to ring up my order! There is only ever one cashier working. To make matters worse this past week there was a couple in front of us that she walked off & continued shopping. The husband couldn't do anything himself so we had to keep waiting while she ran off for 1 more thing! The cashier should have told them that they had to wait till they were finished shopping instead of making the rest of us wait. I hear that Costco has cashiers working so even though their location isn't as close maybe it's time to switch!
We usually shop at the Quakertown store and were there yesterday afternoon. As usual the staff was friendly, professional and very helpful! However one incident at the check out just got to me, I normally do self-checkout, but had a shoulder replacement recently, so I went to the regular check-out in case I needed help. There were at least 5 customers in line and the woman at the checkout slowly went thru her whole coupon book looking for coupons and then tearing them out rig
Troy Alger
If you like buying in bulk this is your place.
Gary Schall
I've had issues at BJ's tire center in Quakertown, PA. It seems as though they are over-tightening the lug nuts and then when you go to take them off, the studs break or strip. COSTLY REPAIR!!!
Shawn Queeney
Good for stocking up on detergent and paper goods. Service is consistently lousy but I blame us members more than the workers in the store.
closed before closing time??? not even 10 minutes before closing time and it’s closed.
Read my comment under another’s post. Your service barely exists. You pay someone to stock the merchandise you want to sell. And that’s where it stops. You have new employees all the time because you pay crap. And then You cut hours on employees because you don’t want full time employees because you don’t want to pay any benefits. You are a corporation that is NOT good for AMERICAN workers. I’ve been a member in Quakertown since you’ve opened. I can see a difference in service and your prices aren’t that great, not to mention some products you no longer offer.
Read my comment under another’s post. Your service barely exists. You pay someone to stock the merchandise you want to sell. And that’s where it stops. You have new employees all the time because you pay crap. And then You cut hours on employees because you don’t want full time employees because you don’t want to pay any benefits. You are a corporation that is NOT good for AMERICAN workers. I’ve been a member in Quakertown since you’ve opened. I can see a difference in service and your prices aren’t that great, not to mention some products you no longer offer.
First you have to pay for a membership to shop. Then you don't get the services. I shopped today and before 4 p.m. the bakery was dark, nobody in the meat department. There were 2 team members in the deli, wow. I asked to get a pound of meat slIced and was told the deli is closed they had to clean. I then went to the customer service and was told the deli should be open the same as the store but was closing at 6. Remember it's 4 p.m.. I asked for the nsanger and Melinda came from upstaIrs. I told her the story and she said your not the first to complain. The team members told her it would take hours to clean the slicers. I work in the food industry and we clean slicers every few hours and never have to close the deli. They were standing around running the clock down. This is what your membership gives you. I called the corporate off and got no satisfaction but they want me to rate their service today. rating (0) I am now waIting on a call. Do you think they will do anything, I don't.
First you have to pay for a membership to shop. Then you don't get the services. I shopped today and before 4 p.m. the bakery was dark, nobody in the meat department. There were 2 team members in the deli, wow. I asked to get a pound of meat slIced and was told the deli is closed they had to clean. I then went to the customer service and was told the deli should be open the same as the store but was closing at 6. Remember it's 4 p.m.. I asked for the nsanger and Melinda came
This store has the worst customer service, employees cannot be trusted to give accurate information and there is no integrity. Called the store recently regarding a purchase I made that day because my coupon book finally arrived in the mail (quite late) to see if my receipt could be adjusted to utilize the coupons. The woman I spoke with said it was "no problem at all, to just bring it with the next time I come in, there is no need to hurry back in for the adjustment." So foolish me, I listened and belived what the employee told me and didn't hurry back - when I went in to have the receipt adjusted they told me they couldn't do the adjustment because the coupons are expired now (even though they weren't at the time of purchase). Totally screwed me out of $10.50, not right...incompetent employees there always some kind of problem at this store. Need better training for employees!
This store has the worst customer service, employees cannot be trusted to give accurate information and there is no integrity. Called the store recently regarding a purchase I made that day because my coupon book finally arrived in the mail (quite late) to see if my receipt could be adjusted to utilize the coupons. The woman I spoke with said it was "no problem at all, to just bring it with the next time I come in, there is no need to hurry back in for the adjustment." So foolish me, I listened and belived what the employee told me and didn't hurry back - when I went in to have the receipt adjusted they told me they couldn't do the adjustment because the coupons are expired now (even though they weren't at the time of purchase). Totally screwed me out of $10.50, not right...incompetent employees there always some kind of problem at this store. Need better training for employees!
This store has the worst customer service, employees cannot be trusted to give accurate information and there is no integrity. Called the store recently regarding a purchase I made that day because my coupon book finally arrived in the mail (quite late) to see if my receipt could be adjusted to utilize the coupons. The woman I spoke with said it was "no problem at all, to just bring it with the next time I come in, there is no need to hurry back in for the adjustment."
What time are open on Xmas eve
It's a shame but I'm considering not renewing my membership. I pay to shop there & then am expected to ring up my order! There is only ever one cashier working. To make matters worse this past week there was a couple in front of us that she walked off & continued shopping. The husband couldn't do anything himself so we had to keep waiting while she ran off for 1 more thing! The cashier should have told them that they had to wait till they were finished shopping instead of making the rest of us wait. I hear that Costco has cashiers working so even though their location isn't as close maybe it's time to switch!
Restaurantji Recommends
Good store. Helpful staff
We usually shop at the Quakertown store and were there yesterday afternoon. As usual the staff was friendly, professional and very helpful! However one incident at the check out just got to me, I normally do self-checkout, but had a shoulder replacement recently, so I went to the regular check-out in case I needed help. There were at least 5 customers in line and the woman at the checkout slowly went thru her whole coupon book looking for coupons and then tearing them out rig
If you like buying in bulk this is your place.
I've had issues at BJ's tire center in Quakertown, PA. It seems as though they are over-tightening the lug nuts and then when you go to take them off, the studs break or strip. COSTLY REPAIR!!!
Good for stocking up on detergent and paper goods. Service is consistently lousy but I blame us members more than the workers in the store.
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