Excellent service. Hostess was very helpful. Clean and friendly environment. Delicious food. Close to the arena. Definitely give it a try!
The place finder
They had amazing food the wings were the bomb and the bartender/waiter he was very nice and had great conversation with us i would definitely recommend.
While a little on the pricey side, I really enjoyed the food and atmosphere. Service was great as well. My hubby and I shared an order of the truffle fries and ribeye philly cheesesteak which was huge, but perfect for two people to split. Good selection of beers, wines, and specialty drinks. Everything was delicious!
Atmosphere: 5
Food: 5
Service: 5
Cole Reeser
Tina was very unhelpful. I called in regards to a position. Answered the phone with a “hello” followed by silence and when I asked for a manager she said there’s not one available. I asked if there was a better time or if she knew when they’d be back in and she said “I don’t know.” Again followed by silence. Very unprofessional don’t see them lasting long with current staff.
Lamont Gibson
Went there with my daughter for lunch and waited 15 mins to be asked if I was there to eat? After that comment i got up and left Really bad service once again just lost hope in this place as a good spot to go to I live local and see why it's always a bare min of ppl
Atmosphere: 3
Food: 1
Service: 1
Ghaiha Samba
Great customer service. The Bartender Amy was so pleasant, very attentive. And the bartender Tina created a killer drink on the menu called the Gin around the Rosie! It was so delicious, a great balance of gin, rose syrup with a touch of strawberry ! Thank you ladies! I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Brian Castner
I have been going to Cheers for years and everything was absolutely great. But now, last night was my sons Prom at the Double Tree Hilton (same place that cheers is at), so we figured since we're already there let's have diner at Cheers. What a big mistake, apparently they have made many changes and got a new chef. A new menu with only 4 entre's to choose from. 3 of us ordered chicken parm. 1 of us got a ribeye steak. Let's start with the steak, it came out almost raw. Sent it back to retire and it came back almost the same way with unrelated butter on it. Also had no flavor and no seasoning.The 3 chicken parm dishes were rigatoni noodles with a fettecini sauce on them with a little piece of grilled chicken on top with a little red sauce. That is not chicken parm.We did talk to management to express our feelings about the dinner and he was very polite and understanding and professional and our waitress was also very good at her job and also very understanding.They did treat us very well with bill and I would love to go back there but not if they keep that chef. They also did inform us that there was a chef change too since we were there our last time.By the way, when my son got out of his prom the very first thing he said about the prom is that the food sucked.Then we dropped off his tuxedo today and come find out that the place asked us how everything went, we said everything was fine with the tux but my son said that the highlight of the night was that the food tucked. They laughed and said that is what everybody is saying when they are returning their tux's. By the way we rented his tux at Fifty Fifty in Sinking Spring and they were excellent.I hope the Hilton makes some changes in the near future or I don't think there will be a future for them.
Atmosphere: 5
Food: 1
Service: 5
Mike
First off I want to say our server was amazing. Her name was Wilma yes like from the flint stones. She clearly is a hustler. I saw her working so hard making the best that she could for the guests. And she needed to because. The food was just awful. The chicken sandwich was the horrendous. Dry burnt and who knows t what the crust was. But it was practically black. I had them replace it with a burger. Now the burger was cooked nice but obviously they dont know what seasoning is. From the table next to us you can get how disappointed they were with under cooked meat and then coming back stilllncold. The chicken park apparently is the chefs version of chicken parm which means it’s not chicken parm but some fish with. Hi Ken and I’m gonna assume Parmesan cheese apparently new chef already needs to be fired and the need a real chef not some line cook who has worked longer than others.
Atmosphere: 3
Food: 1
Service: 5
Mary Kidd
Parking: You can park in the hotel parking garage. There are Parkmobile signs everywhere but you don't have to pay. Just remember your license plate number. After dinner the server will give you a code and you enter your license plate number and the code into the keypad device either in the lobby of the hotel or even in the parking lot before you get back in your car. We needed some help with this but someone helped us and it went fine!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Blackened Chicken Caesar Salad
David Longenecker
We dined here prior to the Judas Priest concert on Sunday April 21, 2024 based on proximity to The Santander Arena and reviews I read about this restaurant on Google.While the service was excellent, and the atmosphere was very comfortable, the food was not on the same level.The venue was not overcrowded and the menu is not vast, so I would expect food to be delivered to the table as ordered. My cheeseburger needed to be sent back because despite requesting medium-well, I initially received a burger that was virtually "steak tartare". The waiter was most accommodating and brought another entree that was more to my taste.The nacho platter appetizer ordered was abundant with nachos, but scant on toppings. Not as loaded as the menu advertised. Overall, just a little disappointing.If I was in Reading again for a similar reason, I would give this eatery a second chance simply because the service was excellent and because it may have been an 'off' night for the kitchen staff.
Recommended dishes: French Onion Soup, Cheers Burger, Fried Chicken Sandwich with Fries, Chicken Wings
Mildred Reyes
Prices are great and the food is excellent. Very happy with their food and service.
Atmosphere: 5
Food: 5
Service: 5
Nadine Wadsworth
This place was nice. We started with nachos and I must say it was a big serving size! I went on to order their wings and fries. I am glad they place the sauce on the side because their wings are really delicious on their own. The fries were really good as well and they are not greedy in terms of how much they give. It was plenty. Also, don't get me started on the dessert we ordered...just perfection. Overall, the service was fast and everyone was kind.
Atmosphere: 4
Lynne Griffin
What are they doing in the kitchen? We met friends for lunch today. We were practically the only people in the whole place at 1pm on a Saturday. The restaurant was clean and the service was friendly, but very slow. My husband had a burger and I had the chicken sandwich. Neither of them had any flavor whatsoever. There was an up charge for a side salad that was basically a 1/2 cup of very soggy lettuce, some diced tomato and shredded carrots with a couple of slices of cucumber. Our niece had the French onion soup and nephew had the wings. Not sure if they were any good. Very disappointing given the reviews.
Excellent service. Hostess was very helpful. Clean and friendly environment. Delicious food. Close to the arena. Definitely give it a try!
They had amazing food the wings were the bomb and the bartender/waiter he was very nice and had great conversation with us i would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan, Chicken Wings, Ribeye Philly Cheesesteak
While a little on the pricey side, I really enjoyed the food and atmosphere. Service was great as well. My hubby and I shared an order of the truffle fries and ribeye philly cheesesteak which was huge, but perfect for two people to split. Good selection of beers, wines, and specialty drinks. Everything was delicious!
Atmosphere: 5
Food: 5
Service: 5
Tina was very unhelpful. I called in regards to a position. Answered the phone with a “hello” followed by silence and when I asked for a manager she said there’s not one available. I asked if there was a better time or if she knew when they’d be back in and she said “I don’t know.” Again followed by silence. Very unprofessional don’t see them lasting long with current staff.
Went there with my daughter for lunch and waited 15 mins to be asked if I was there to eat? After that comment i got up and left Really bad service once again just lost hope in this place as a good spot to go to I live local and see why it's always a bare min of ppl
Atmosphere: 3
Food: 1
Service: 1
Great customer service. The Bartender Amy was so pleasant, very attentive. And the bartender Tina created a killer drink on the menu called the Gin around the Rosie! It was so delicious, a great balance of gin, rose syrup with a touch of strawberry ! Thank you ladies! I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
I have been going to Cheers for years and everything was absolutely great. But now, last night was my sons Prom at the Double Tree Hilton (same place that cheers is at), so we figured since we're already there let's have diner at Cheers. What a big mistake, apparently they have made many changes and got a new chef. A new menu with only 4 entre's to choose from. 3 of us ordered chicken parm. 1 of us got a ribeye steak. Let's start with the steak, it came out almost raw. Sent it back to retire and it came back almost the same way with unrelated butter on it. Also had no flavor and no seasoning.The 3 chicken parm dishes were rigatoni noodles with a fettecini sauce on them with a little piece of grilled chicken on top with a little red sauce. That is not chicken parm.We did talk to management to express our feelings about the dinner and he was very polite and understanding and professional and our waitress was also very good at her job and also very understanding.They did treat us very well with bill and I would love to go back there but not if they keep that chef. They also did inform us that there was a chef change too since we were there our last time.By the way, when my son got out of his prom the very first thing he said about the prom is that the food sucked.Then we dropped off his tuxedo today and come find out that the place asked us how everything went, we said everything was fine with the tux but my son said that the highlight of the night was that the food tucked. They laughed and said that is what everybody is saying when they are returning their tux's. By the way we rented his tux at Fifty Fifty in Sinking Spring and they were excellent.I hope the Hilton makes some changes in the near future or I don't think there will be a future for them.
Atmosphere: 5
Food: 1
Service: 5
First off I want to say our server was amazing. Her name was Wilma yes like from the flint stones. She clearly is a hustler. I saw her working so hard making the best that she could for the guests. And she needed to because. The food was just awful. The chicken sandwich was the horrendous. Dry burnt and who knows t what the crust was. But it was practically black. I had them replace it with a burger. Now the burger was cooked nice but obviously they dont know what seasoning is. From the table next to us you can get how disappointed they were with under cooked meat and then coming back stilllncold. The chicken park apparently is the chefs version of chicken parm which means it’s not chicken parm but some fish with. Hi Ken and I’m gonna assume Parmesan cheese apparently new chef already needs to be fired and the need a real chef not some line cook who has worked longer than others.
Atmosphere: 3
Food: 1
Service: 5
Parking: You can park in the hotel parking garage. There are Parkmobile signs everywhere but you don't have to pay. Just remember your license plate number. After dinner the server will give you a code and you enter your license plate number and the code into the keypad device either in the lobby of the hotel or even in the parking lot before you get back in your car. We needed some help with this but someone helped us and it went fine!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Blackened Chicken Caesar Salad
We dined here prior to the Judas Priest concert on Sunday April 21, 2024 based on proximity to The Santander Arena and reviews I read about this restaurant on Google.While the service was excellent, and the atmosphere was very comfortable, the food was not on the same level.The venue was not overcrowded and the menu is not vast, so I would expect food to be delivered to the table as ordered. My cheeseburger needed to be sent back because despite requesting medium-well, I initially received a burger that was virtually "steak tartare". The waiter was most accommodating and brought another entree that was more to my taste.The nacho platter appetizer ordered was abundant with nachos, but scant on toppings. Not as loaded as the menu advertised. Overall, just a little disappointing.If I was in Reading again for a similar reason, I would give this eatery a second chance simply because the service was excellent and because it may have been an 'off' night for the kitchen staff.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
There for Berks Jazz Frstival.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Onion Soup, Cheers Burger, Fried Chicken Sandwich with Fries, Chicken Wings
Prices are great and the food is excellent. Very happy with their food and service.
Atmosphere: 5
Food: 5
Service: 5
This place was nice. We started with nachos and I must say it was a big serving size! I went on to order their wings and fries. I am glad they place the sauce on the side because their wings are really delicious on their own. The fries were really good as well and they are not greedy in terms of how much they give. It was plenty. Also, don't get me started on the dessert we ordered...just perfection. Overall, the service was fast and everyone was kind.
Atmosphere: 4
What are they doing in the kitchen? We met friends for lunch today. We were practically the only people in the whole place at 1pm on a Saturday. The restaurant was clean and the service was friendly, but very slow. My husband had a burger and I had the chicken sandwich. Neither of them had any flavor whatsoever. There was an up charge for a side salad that was basically a 1/2 cup of very soggy lettuce, some diced tomato and shredded carrots with a couple of slices of cucumber. Our niece had the French onion soup and nephew had the wings. Not sure if they were any good. Very disappointing given the reviews.
Kid-friendliness: Kids menu had 3 choices.
Atmosphere: 3
Food: 1
Service: 3
Drinks and food were good.
Atmosphere: 5
Food: 5
Service: 5
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