Cold Stone Creamery

Super nice staff!

The ice cream was good, but that's where it ends. My family felt very rushed to order, even though the store was empty. Two orders were wrong, even after repeating and slowly stating the mix ins. Even worse were the stale ingredients. The staff just did not seem happy to be there at all.

We orderd Door Dash at work, individually we all spent almost $20 and each ice cream was like a child size portion. The ice cream of course is good but the price/portion is horrible to customers during these times. I literally got one scoop of ice cream and paid $10!!!

The ice cream is fabulous, the girl working at about 845 this evening could use some customer service training. Not even an attempt at being friendly or courteous. Even rolling her eyes when I upsized my girlfriend's ice cream. Very short responses to just get us out. No toppings offered. Not quite rude, but definitely not welcoming or friendly in any way. I'll be back for the ice cream, hopefully the service will meet the same expectations that the ice cream does when I return.

Atmosphere: 3

Food: 5

Service: 2

The prices are high, $20 for two 16oz milk shake hubby got chocolate peanut butter while I got a pinnacolada, My drink had a slight peanut butter taste to it.

It's clean. A wide selection of ice cream and it's somewhat affordable.

Parking: They got plenty of parking in the parking lot

Kid-friendliness: They got kid friendly treats

Wheelchair accessibility: Wheel chair accessable

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chip, Cookie, Cake Batter, Cheesecake, Chocolate Devotion with Whipped Cream, Oreo Overload Pre-Packed Quart, Cakes, Cold Stone, Cookies & Creamery - Ready Now, Strawberry, Cheesecake Fantasy, Create Your Own Ice Cream Cake, Ice Cream Cupcake Variety 6-Pack - Ready Now, Founder's Favorite, Apple Pie a La Cold Stone, Midnight Delight Cake, Banano Split, Birthday Cake

Received the worst cup of ice cream ever. Went in to order the new cinnamon roll ice cream and the person making it purposefully scooped up a GIANT chunk of some sort of cinnamon block with the ice cream. It was more than 1/3 of the entire scoop and didn’t get chopped up at all into the ice cream so it was completely inedible. His feeble attempts at chopping up the giant block of frozen cinnamon flavor with the rest of the ingredients left the final product barely frozen by the time he put it in the cup and it was just sloppily dripping off the side leaving me to wipe up his disgusting mess before leaving. Terrible and unfriendly worker who makes the worst ice cream I’ve ever seen.

Atmosphere: 1

Food: 1

Service: 1

I'm definitely coming back! Great atmosphere and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cakes, Cold Stone, Create Your Own Ice Cream Cake

Super expensive for an ice cream

Atmosphere: 4

Food: 4

Service: 4

$17 a piece for ice cream and they still managed to not include the $2.50 waffle bowl for TWO of these $17 pieces of garbage. Better to buy a pint of Jenny’s at the grocery.

Food: 1

Service: 1

Just spent $13 on ice cream that was like rubber. Threw the ice cream in the trash and will go to DQ from now on. Absolutely horrible tasting rubber like sorta cream is what they are selling. Service was good, place seems clean but the ice sucks and for $6.50 a small dish, yeah right. Never again.

Food: 1

Great ice cream. Servers are generally friendly and give proportional servings.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Oreo Overload Pre-Packed Quart

Best place to eat and enjoy😋❤️

Atmosphere: 5

Food: 5

Service: 5

The ice cream was so delicious and and atmosphere of this store is really good and staff is so cooperative I am waiting to go again over there

Atmosphere: 5

Food: 5

Service: 5

A great place for ice cream. Lots of flavors to choose from. Their smallest bowl is honestly big enough for two people. Their cakes are also great for birthdays and other special occasions.

Atmosphere: 4

Food: 5

Service: 4