KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
241 Lancaster Pike, Reading
(610) 777-3599
About KFC
Customers' Favorites
KFC Reviews
I don't think I have experienced service this bad anywhere. Ordered via mobile app @ 5:30pm for pickup at 7:30pm. I arrived at 7:30pm. Went inside to join about 10-15 people waiting. After about 15 minutes someone finally comes to the counter to ask for order names.
Note with no indoor dining you would think the place would be clean, the bottom of a dumpster is probably more sanitary.
Over the next 30 minutes, 2 people get their orders, the rest get tired of waiting...read full review
We ordered food at 5:30 for 7:30 pick up. We got there and it said our order was ready so my husband headed inside to grab our food. Waited inside for 40 minutes only to be told it would be another hour to an hour and a half wait!!! This place is ridiculous!! NEVER coming here again! They should just shut it down!
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
KFC offers a speedy drive-thru service, but orders may not always be accurate. The restaurant can also be hit-or-miss, with one reviewer receiving an incomplete order and another having a subpar meal at a different location. However, the staff at KFC are friendly and polite, and the restaurant takes customer service seriously, as evident by the manager's apology and extra compensation for a mistake.
Based on recent reviews, the chicken tenders are really good, and the mashed potatoes and coleslaw don't disappoint. The workers are friendly, and the service is fast-paced. However, the drive-thru can be unsafe, especially at night. The biscuits are small, and the prices are a bit high for the portion sizes, but the chicken still tastes good. Overall, KFC provides a convenient and satisfying dining experience, with a focus on customer service.