Rita's Italian Ice & Frozen Custard
1 Shillington Rd, Sinking Spring
(610) 678-8290
Recent Reviews
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great custard for a hot summer day
Atmosphere: 4
Food: 5
Service: 5
Slow service and half the menu wasn’t available but still on the menu board. Also the clerk was rude about it. Left without buying anything.
great custard for a hot summer day
Atmosphere: 4
Food: 5
Service: 5
They teased me long ago by having my holy grail of flavors...chocolate water ice. I search high and low for it, but it's hard to find and they haven't had when I've gone there in many years now. They are also in a somewhat inconvenient location since I'm usually driving westbound on 422 and it's just a little difficult to get into the parking lot at times.
Parking: There's only one way in and out of the parking lot. It's sometimes blocked up by traffic and the light.
Atmosphere: 4
Food: 4
Service: 4
Gelati every time!
Atmosphere: 5
Food: 5
Service: 5
Nothing like a Gelato!
Atmosphere: 5
Food: 5
Service: 5
BatmanJawn is cool. BatmanJawn eats Rita's. Be cool, eat a Rita's.
Situated at the corner of a sharp 5 point (like my Batarang) intersection, this treat stop is dangerously delicious. The ice crew is always upbeat, friendly, and willing to make any tasty creation requested. This Rita's location has a larger variety of water ice then most I have come across.
Contactless payment is always very convenient. And yes, looking at their point of sale display - that is the store number, no cap.
Benches to the left of the building and to the right of the building allow for a spot to "chill" while cooling down with your gelati.
Thanks to the crew for posing in a quick pic. Stay cool, my fellow citizens. And make justice always be on your side.
Parking: It is a tough turn to get into the lot if there is traffic. Be safe and drive slowly in the lot.
Food: 5
Service: 5
Absolutely try the Mango Gelato!!
Kid-friendliness: Kid sized options. Glad the grandkids didn't get sugared out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Italian Ice
Don’t eat here, they spit in your stuff, there’s 3 girls I seen working the 6th or 7th spitting in a customer stuff, I just feel horrible that I didn’t say anything, so I’m posting this because I wish I had spoken up at the time that it happened.
No problem with the food itself. But after waiting 25 minutes in line, I was greeted with super rude customer service. Ordered a watermelon gelati, small, took a breath to keep talking, but the girl already turned away and started making it in the back, before she knew what flavor custard I wanted. She made vanilla and another girl asked if that was all. I asked for a twist for my custard and the original girl said "it's already made" and I said "I didn't finish my order" and my partner said "can you make it again please" after she gave us silence. Then she said "next time say that when you order" and I said "you walked away." Then we paid and resumed our lives. She was ready to walk away before I even told her what size I wanted. At the very least ask what flavor custard I want if you thought I was done ordering, don't just walk away without knowing what the customer wants. Incredibly rude to then imply I have to take the wrong order simply bc you made it wrong. So to the short blonde chick working last night (04/28/24) at this location around 6:30pm, I'm going to give you the benefit of the doubt and say maybe you had a bad day or were stressed bc the line was long and you were busy; however, use this as a chance to reflect and learn how to manage your mouth and take accountability for your actions, esp at work, bc you were just unnecessarily rude when you were the one who messed up. Or just take the customers whole order first.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
In regards to the Sinking Spring Rita's... No problem with the food itself. But after waiting 25 minutes in line, I was greeted with super rude customer service. Ordered a watermelon gelati, small, took a breath to keep talking, but the girl already turned away and started making it in the back, before she knew what flavor custard I wanted. She made vanilla and another girl asked if that was all. I asked for a twist for my custard and the original girl said "it's already made" and I said "I didn't finish my order" and my partner said "can you make it again please" after she gave us silence. Then she said "next time say that when you order" and I said "you walked away." Then we paid and resumed our lives. She was ready to walk away before I even told her what size I wanted. At the very least ask what flavor custard I want if you thought I was done ordering, don't just walk away without knowing what the customer wants. Incredibly rude to then imply I have to take the wrong order simply bc you made it wrong. So to the short blonde chick working last night (04/28/24) at this location around 6:30pm, I'm going to give you the benefit of the doubt and say maybe you had a bad day or were stressed bc the line was long and you were busy; however, use this as a chance to reflect and learn how to manage your mouth and take accountability for your actions, esp at work, bc you were just unnecessarily rude when you were the one who messed up. Or just take the customers whole order first.
My pups couldn't wait till Rita's was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
They never disappoint. Amazing custard and flavors of ice.
Atmosphere: 5
Food: 5
Service: 5
Good service
Nice place kool people
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