No problem with the food itself. But after waiting 25 minutes in line, I was greeted with super rude customer service. Ordered a watermelon gelati, small, took a breath to keep talking, but the girl already turned away and started making it in the back, before she knew what flavor custard I wanted. She made vanilla and another girl asked if that was all. I asked for a twist for my custard and the original girl said "it's already made" and I said "I didn't finish my order" and my partner said "can you make it again please" after she gave us silence. Then she said "next time say that when you order" and I said "you walked away." Then we paid and resumed our lives. She was ready to walk away before I even told her what size I wanted. At the very least ask what flavor custard I want if you thought I was done ordering, don't just walk away without knowing what the customer wants. Incredibly rude to then imply I have to take the wrong order simply bc you made it wrong. So to the short blonde chick working last night (04/28/24) at this location around 6:30pm, I'm going to give you the benefit of the doubt and say maybe you had a bad day or were stressed bc the line was long and you were busy; however, use this as a chance to reflect and learn how to manage your mouth and take accountability for your actions, esp at work, bc you were just unnecessarily rude when you were the one who messed up. Or just take the customers whole order first.
Atmosphere: 3
Food: 4
Service: 1
Dawn Ash
My pups couldn't wait till Rita's was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Dan
They never disappoint. Amazing custard and flavors of ice.
Atmosphere: 5
Food: 5
Service: 5
Al Himmelberger
Good service
Melvin Otto
Nice place kool people
Sammi Funk
The service is always great. With lots of different flavors to choose from. Perfect on a hot summer day.
Daniel Bascom
Great for a little tasty treat.
Agent 113
Perfect treat for a hot summer day. It was a quick and simple stop-in for some delicious Italian ice. Great, fast service and helped me cool off.
Richard Jensen
Stopped at Rita's for a gelato. Cherry ice/chocolate ice cream. 1st visit of the season. Was extremely good but got full fast. Will return.Take note. Sizes pack more than one might need. I got a medium, a small would have been enough. Not a complaint just a heads up.
Ruth Hernandez
Service was good, we weren’t a fan of the Italian ices (unpopular opinion, sorry!)
Citrus blast 10/10Spoons? 0/10 cuts ur lip like a knifeMaybe BYOS ( bring your own spoon)
Christina Gonzalez
The Custard ice cream with the Italian ice was good and the customer service at this establishment was excellent
LeighAnn Haley
Sign says closes at 9. It's 748 and they are closed.
Lixy
This locations hours are incorrect on Google. They actually close at 8pm.
Christine Gibbs
As usual Rita’s was great my dog walk to the front of the line cutting in front of everyone to get her custard. She thinks that she is to be first always. She got her vanilla custard and was extremely satisfied and now she’s taking a nap. Another satisfied customer. Thanks Rita’s for giving me a moment of silence!
No problem with the food itself. But after waiting 25 minutes in line, I was greeted with super rude customer service. Ordered a watermelon gelati, small, took a breath to keep talking, but the girl already turned away and started making it in the back, before she knew what flavor custard I wanted. She made vanilla and another girl asked if that was all. I asked for a twist for my custard and the original girl said "it's already made" and I said "I didn't finish my order" and my partner said "can you make it again please" after she gave us silence. Then she said "next time say that when you order" and I said "you walked away." Then we paid and resumed our lives. She was ready to walk away before I even told her what size I wanted. At the very least ask what flavor custard I want if you thought I was done ordering, don't just walk away without knowing what the customer wants. Incredibly rude to then imply I have to take the wrong order simply bc you made it wrong. So to the short blonde chick working last night (04/28/24) at this location around 6:30pm, I'm going to give you the benefit of the doubt and say maybe you had a bad day or were stressed bc the line was long and you were busy; however, use this as a chance to reflect and learn how to manage your mouth and take accountability for your actions, esp at work, bc you were just unnecessarily rude when you were the one who messed up. Or just take the customers whole order first.
Atmosphere: 3
Food: 4
Service: 1
My pups couldn't wait till Rita's was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
They never disappoint. Amazing custard and flavors of ice.
Atmosphere: 5
Food: 5
Service: 5
Good service
Nice place kool people
The service is always great. With lots of different flavors to choose from. Perfect on a hot summer day.
Great for a little tasty treat.
Perfect treat for a hot summer day. It was a quick and simple stop-in for some delicious Italian ice. Great, fast service and helped me cool off.
Stopped at Rita's for a gelato. Cherry ice/chocolate ice cream. 1st visit of the season. Was extremely good but got full fast. Will return.Take note. Sizes pack more than one might need. I got a medium, a small would have been enough. Not a complaint just a heads up.
Service was good, we weren’t a fan of the Italian ices (unpopular opinion, sorry!)
Restaurantji Recommends
Citrus blast 10/10Spoons? 0/10 cuts ur lip like a knifeMaybe BYOS ( bring your own spoon)
The Custard ice cream with the Italian ice was good and the customer service at this establishment was excellent
Sign says closes at 9. It's 748 and they are closed.
This locations hours are incorrect on Google. They actually close at 8pm.
As usual Rita’s was great my dog walk to the front of the line cutting in front of everyone to get her custard. She thinks that she is to be first always. She got her vanilla custard and was extremely satisfied and now she’s taking a nap. Another satisfied customer. Thanks Rita’s for giving me a moment of silence!