The American Diner
411 Penn Ave, West Reading
(610) 376-5565
Recent Reviews
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Give the employees good tips because they treat them like slaves
Atmosphere: 1
Food: 1
Service: 1
toxic work environment
red flags of a toxic manager/work environment:
“we’re a family here” means we gossip about other employees
make you do jobs outside of your job description and get angry when you don’t want to do other people’s jobs without their pay for doing that job
talks about god without acting like jesus would (fake christian lmao)
pay you $3 for training while giving you 2 tables for a 7 hr shift
act very kind and respectful during an interview and then switch on you your first day no good reason (don’t want to sayy later and work the kitchens job for them)
breaks not allowed at all
“if you have time to lean you have time to clean” neverr again ong
can’t answer what the salary is during interviews
owns a business but doesn’t know how to treat people with hospitality. is this how you treat your customers?? lmao
Food was good!
Debbie was too much , very pushy
Atmosphere: 1
Food: 3
Service: 1
My food was completely wrong and my home fries extra burnt
Atmosphere: 4
Food: 1
Service: 4
Services, atmosphere, and food was all of good quality. Will come back again.
Parking: Plenty of parking available
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crab Cake
The food I ordered said steak and when it came it was breaded beef, not real beef. The waitress had a good service attitude.
Atmosphere: 3
Food: 1
Service: 3
Debbie was so friendly! Great service!
Atmosphere: 4
Food: 4
Service: 5
I wanted to like it so bad, when you walk in the place is beautiful. the servers are all really friendly and nice but the issue is the food, it took awhile to come out which for diners is unusual because normally it’s very quick but we brushed that off as it was our first time here. My mom’s food came out plasticy, lukewarm, and just plain bad. The ham smelt off almost as if it was spoiled she couldn’t even take one bite because the taste was awful. The grease was definitely old and the potatos smelt like the grease was rancid, the sauce and eggs smelled bad it just wasn’t edible and we knew she’d get sick if she ate it. As for my food i got a full stack of nutella stuffed pancakes and fruit, the fruit was good but the first thing that was off was there was no nutella stuffed, it was just lazily squirted onto the top, the pancakes were cold and the bottom looked like plastic, i couldn’t even cut into them with how rubbery they were. the potatos were very plain and had no flavor tasted like pure starch and every single item looked like it was microwaved. Unfortunately for the beauty of the restaurant itself i will NEVER return.
Atmosphere: 5
Food: 1
Service: 3
I do not recommend this place. Found hair in my food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service, great food....
Atmosphere: 5
Food: 5
Service: 5
We dined in
Atmosphere: 4
Food: 3
Service: 4
It’s obvious the owner is making fake accounts and giving her self 5 stars this place is awful very bland food notice how all the reviews are talking about one server and they’re all posted on the same day definitely needs to be reported
Atmosphere: 2
Food: 2
Service: 1
Debbie the waitress is awesome. Recommend coming here and ask for Debbie.
Atmosphere: 5
Food: 5
Service: 5
Great food and service. There was so many options I did not know what to try first. Can’t wait to visit the area again so I can try something new.
Atmosphere: 5
Food: 5
Service: 5
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