The Cheesecake Factory

1000 Ross Park Mall Dr, Ross
(412) 358-9730

Recent Reviews

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Jeff K

Service is horrible. Inconsistent food quality and portions.

Atmosphere: 3

Food: 2

Service: 1

Jerry Wauchope

Excellent food and service. Had the Carmelicious cheesecake and loved it. Also sampled the Oreo, Snickers, and Reese's cheesecakes.

Atmosphere: 5

Food: 5

Service: 5

Cristine Ferraz

The place is beautiful, people are kind. However, too slow, there is a line for everything even when they have several empty tables. The steak was cold and salmon dry.

Atmosphere: 4

Food: 2

Service: 3

Danson Cheng

Always good.

Atmosphere: 5

Food: 5

Service: 5

Erika Hill

Rory was a kind and patient server.

Atmosphere: 5

Food: 5

Service: 5

RG 49

Unfortunately the good service and atmosphere got overshadowed by how expensive the food was and the quality of the food. Bland.

Q FromJuice

Cody was above and Beyond my Niece graduating the 8th grade and she wanted to come here to eat our service was phenomenal drinks always refilled and hot food and appetizers. My niece had a big smile when she got her oreo Cheesecake.my sisters and I was so greatly over joyed with his service and attention Thank you Cody we had a blast.

Carter Hulcher

Cody was a fantastic waiter!

Dannielle Pendzich

We got sat and then was ignored for 17 minutes. Several members of the staff walked right past us as we were close to a serving station and no one helped us. We had to leave, because clearly no one wanted to wait on us.

Brian Patrick

Everything is good

michael koreen

Great Godiva chocolate cheesecake!

Atmosphere: 5

Food: 5

Service: 5

Bob Mack

A GIGANTIC SHOUT OUT TO ALI AT THE ROSS PARK MALL RESTAURANT - THIS CHEERFUL AND CAPABLE MAN DELIVERED MY SPECIAL-ORDER DINNER WITH EVERYTHING DONE 100% PERFECTLY AND KEPT CHECKING BACK FOR ANY NEEDS - HIS PLEASANT CONVERSATION, ATTENTION TO DETAIL, EXTRA EFFORT AND GENUINE DESIRE TO PLEASE MADE THIS AN ALL-TIME SPECIAL DINING EXPERIENCE -

Atmosphere: 5

Food: 5

Service: 5

Nicole Glasgow

Appetizer

Dietary restrictions: My friends on Special Diets are able to find menu items that are acceptable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bellagio, Avocado Eggrolls

T T

Didn't get my drink until half way through my meal.... service was average at best. Pancakes were good, definitely on the sweet side.

Atmosphere: 3

Food: 3

Service: 2

Helenia Sedoski

Kid-friendliness: It was kid friendly with plenty of options

Atmosphere: 5

Food: 5

Service: 5

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