The Cheesecake Factory

1000 Ross Park Mall Dr, Ross
(412) 358-9730

Recent Reviews

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Dede Short King

⭐️⭐️⭐️⭐️⭐️ Huge menu! What an amazing building design and the food is fantastic! I’ve went twice in the past month, trying new items each time. This menu is so big that it is actually hard to choose. Everything is delicious! The service is impeccable especially our last server, Justin. Very polite and prompt! Tables are set when you arrive, bread brought out soon after ordering. Restrooms are accommodating and there is also a family restroom available. Highly recommend!!!

Dede K

What an amazing building design and the food is fantastic! I’ve went twice in the past month, trying new items each time. This menu is so big that it is actually hard to choose. Everything is delicious! The service is impeccable especially our last server, Justin. Very polite and prompt! Tables are set when you arrive, bread brought out soon after ordering. Restrooms are accommodating and there is also a family restroom available. Highly recommend!!! Good for kids with kids menu and high chairs. Outdoor seating Curbside pickup No-contact delivery Delivery Takeout Dine-in Serves breakfast, lunch, dinner and dessert. Vegetarian, vegan and organic option. Beer, wine and hard liquor. Catering available. Family, friendly, college students, large ribs, and tourists. Reservations accepted and recommended for breakfast and dinner. Usually a wait. Credit and debit cards accepted. Wheelchair accessible entrance, parking lot, restrooms, and seating, Assistive hearing loop.

Jeff K

Service is horrible. Inconsistent food quality and portions.

Atmosphere: 3

Food: 2

Service: 1

Jerry Wauchope

Excellent food and service. Had the Carmelicious cheesecake and loved it. Also sampled the Oreo, Snickers, and Reese's cheesecakes.

Atmosphere: 5

Food: 5

Service: 5

Cristine Ferraz

The place is beautiful, people are kind. However, too slow, there is a line for everything even when they have several empty tables. The steak was cold and salmon dry.

Atmosphere: 4

Food: 2

Service: 3

Danson Cheng

Always good.

Atmosphere: 5

Food: 5

Service: 5

Erika Hill

Rory was a kind and patient server.

Atmosphere: 5

Food: 5

Service: 5

RG 49

Unfortunately the good service and atmosphere got overshadowed by how expensive the food was and the quality of the food. Bland.

Q FromJuice

Cody was above and Beyond my Niece graduating the 8th grade and she wanted to come here to eat our service was phenomenal drinks always refilled and hot food and appetizers. My niece had a big smile when she got her oreo Cheesecake.my sisters and I was so greatly over joyed with his service and attention Thank you Cody we had a blast.

Carter Hulcher

Cody was a fantastic waiter!

Dannielle Pendzich

We got sat and then was ignored for 17 minutes. Several members of the staff walked right past us as we were close to a serving station and no one helped us. We had to leave, because clearly no one wanted to wait on us.

Brian Patrick

Everything is good

Jeffrey Lindsey

Worse food ever. No flavor all it was was some noodles and a few pieces of dried chicken and shrimp

toddg208

I ate at the Cheesecake Factory for the first time a week ago. I got the Bee Sting flat bread and told my wife and the server, "this is the best pizza I have ever had", which shocked my wife since I travel and eat out because I'm on the road for work. My wife and mom planned a return trip while she was in town from Georgia, even though it is an hour and forty five minute drive each way. My wife wanted to surprise me with 'my favorite pizza I've ever had' for dinner. Thankfully, she warned me before she got home and said, "this is nothing like the one you got last week". I figured she was exaggerating. When she opened it, my comment was "that's not even what we ordered last week". She was adamant that she ordered the Bee Sting flat bread. When you go to this type of restaurant you expect consistency. What seemed to be a new destination a week ago has turned into a red flag. Can there be a difference between chefs from lunch to dinner? My reviews are 95% positive. Just check them out. I'm a glass half full guy. It pains me to post this, especially after the awesome experience last week. (I feel bad I didn't post the great experience. Our waitress was da' bomb!) Gotta run, gonna call Dominos to get supper.

609barbrau

Very enjoyable early lunch - 10:30 am Sunday morning Our waiter Mark was friendly and attentive. All three of us had a great meal, (not overly salty, which we appreciate) appetizer, burger, bunless turkey burger and salmon. Experience was as one hopes it will be when dining out.

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