The Cheesecake Factory
1000 Ross Park Mall Dr, Ross
(412) 358-9730
Recent Reviews
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Service is horrible. Inconsistent food quality and portions.
Atmosphere: 3
Food: 2
Service: 1
Excellent food and service. Had the Carmelicious cheesecake and loved it. Also sampled the Oreo, Snickers, and Reese's cheesecakes.
Atmosphere: 5
Food: 5
Service: 5
The place is beautiful, people are kind. However, too slow, there is a line for everything even when they have several empty tables. The steak was cold and salmon dry.
Atmosphere: 4
Food: 2
Service: 3
Always good.
Atmosphere: 5
Food: 5
Service: 5
Rory was a kind and patient server.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately the good service and atmosphere got overshadowed by how expensive the food was and the quality of the food. Bland.
Cody was above and Beyond my Niece graduating the 8th grade and she wanted to come here to eat our service was phenomenal drinks always refilled and hot food and appetizers. My niece had a big smile when she got her oreo Cheesecake.my sisters and I was so greatly over joyed with his service and attention Thank you Cody we had a blast.
Cody was a fantastic waiter!
We got sat and then was ignored for 17 minutes. Several members of the staff walked right past us as we were close to a serving station and no one helped us. We had to leave, because clearly no one wanted to wait on us.
Everything is good
Restaurantji Recommends
Great Godiva chocolate cheesecake!
Atmosphere: 5
Food: 5
Service: 5
A GIGANTIC SHOUT OUT TO ALI AT THE ROSS PARK MALL RESTAURANT - THIS CHEERFUL AND CAPABLE MAN DELIVERED MY SPECIAL-ORDER DINNER WITH EVERYTHING DONE 100% PERFECTLY AND KEPT CHECKING BACK FOR ANY NEEDS - HIS PLEASANT CONVERSATION, ATTENTION TO DETAIL, EXTRA EFFORT AND GENUINE DESIRE TO PLEASE MADE THIS AN ALL-TIME SPECIAL DINING EXPERIENCE -
Atmosphere: 5
Food: 5
Service: 5
Appetizer
Dietary restrictions: My friends on Special Diets are able to find menu items that are acceptable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bellagio, Avocado Eggrolls
Didn't get my drink until half way through my meal.... service was average at best. Pancakes were good, definitely on the sweet side.
Atmosphere: 3
Food: 3
Service: 2
Kid-friendliness: It was kid friendly with plenty of options
Atmosphere: 5
Food: 5
Service: 5
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