The Cheesecake Factory

1000 Ross Park Mall Dr, Ross
(412) 358-9730

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A GIGANTIC SHOUT OUT TO ALI AT THE ROSS PARK MALL RESTAURANT - THIS CHEERFUL AND CAPABLE MAN DELIVERED MY SPECIAL-ORDER DINNER WITH EVERYTHING DONE 100% PERFECTLY AND KEPT CHECKING BACK FOR ANY NEEDS - HIS PLEASANT CONVERSATION, ATTENTION TO DETAIL, EXTRA EFFORT AND GENUINE DESIRE TO PLEASE MADE THIS AN ALL-TIME SPECIAL DINING EXPERIENCE -
The food is good. A bit pricey, especially for a slice of cheesecake. Service is slow and 9 times out of 10 there's a 20+ minute wait.

Parking: The parking is in the mall parking lot. Usually a decent amount of parking spots.

Kid-friendliness: This is definitely a kid friendly place to eat.

Wheelchair accessibility: 100% accessible!!!
Looking to have a birthday celebration for the first time in years, I turned towards the Ross Park Cheesecake Factory. I called a month ahead so I could help prepare and make sure it was even possible to support a large party like mine, and the manager Chris was super supportive and helpful from the get go! I called again a few days before I was coming to confirm numbers, and Chris and team assured all was well and they were ready. And they were! Chris and the waitresses that...

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