This specific Taco Bell location just turned me off from Taco Bell as a whole for the next year. This was a miserable experience. We pull up to the drive thru and are told that we need to go inside. We make it inside and have to wait about 10 minutes to take our order, keeping in mind there was one person in front of us. Then we start seeing other cars pulling up to the drive thru, with no issue. Once we order the overpriced food, we ended up waiting for another 20+ minutes, seeing everybody around us getting their orders wrong. The workers were acting as if the place was overloaded with customers when in reality, they probably had a grand total of 5-6 orders in the span of 30 minutes, which they weren’t even getting right. I’ve worked in fast food for multiple years before, and this was done wrong in pretty much every way. This place needs a complete rework on staff and/or management.
Atmosphere: 1
Service: 1
Krista Godbout
If I could post a negative 5 stars I would. Went to get lunch and am told to please come inside and place my order when I'm sitting in the drive thru. So I go inside and am ignored for 10 minutes and right before I have someone place my order there is a customer sitting st the drive thru window who then is handed food. So they let him place his order and told me to come inside. Then I watch at least 6 cars come through the drive through and I'm still waiting over 40 minutes for my food. I then have another employee come ask me what I'm waiting for, I could tell my response made him flustered and apologized to him, because it wasn't his fault, because he didn't take my order. This was a horrible experience and my food wasn't even made correctly. I will not be returning to this resturaunt for a long time. Don't tell me a paying customer your short staffed then ignore me while you take drive thru orders. So unprofessional and rude.
Atmosphere: 1
Service: 1
swarm comm
At 9:10 p.m. Tonight I went to the Taco Bell and the drive-thru gave an automated message saying it was closed. So I drive around and see that there's people at the drive-thru window and ask them if it's open and they say yes it's open so I drive back around to the drive-thru window again. The automatic message plays but this time the guy answers and says they are not serving Taco Bell. They're only serving KFC and only limited items. This Taco Bell has bed horribly managed since it opened over a decade ago
Atmosphere: 1
Food: 1
Service: 1
Brittany Eller
Took over 30 mins to get our food. Were told to park on the side of the building and they would bring it out. We ended up going in to check what was going on and get it. It wasn't even busy
Michael Smith
The franchise owner should do Royersford a favor and close this down. What a terrible taco bell/ KFC. The staff is lazy/rude, inside is nasty, and the food sucks.
Atmosphere: 1
Food: 1
Service: 1
Jem P
This place needs to be closed down, or Taco Bell separated from it. If anyone likes Taco Bell, do not get anything from here. I drive 15 mins one way to avoid this place. Stale, dried, and over cooked shells. Burned shells. Either way , not enough people are getting TB, or they didn't train people that work there. I have been to dozens of TBs in different states. This is one of the worst.
Employee acted annoyed to do her job. Ordered 2 K12. Disgusting! Chicken was old and dry, bun was hard and dried out, no utensils to eat our sides, and then we were blessed to wash all the nastiness down with a disgusting warm flat Pepsi. I get it's fast food, but damn.
Atmosphere: 1
Food: 1
Service: 1
GanjaBrotha
Worst taco bell ive ever encountered!
Atmosphere: 1
Food: 1
Service: 1
: kelseyveronica12 :
The workers here are unprofessional and the food took 30 mins to come out. Multiple people stormed out. Then they got my friends order wrong. And never told me when my order was ready. Then the manager proceeded to yell at me infront of the 10 other people waiting in the line. Not classy at all. Not coming back
Atmosphere: 1
Food: 2
Service: 1
Sherman Miles
Very good chicken, the Taco Bell was so fresh, everyone had a good attitude, everyone was so nice, you guys should totally try it out 🤩
Messed up my order- when asked to correct it said come back in line and pay for it. Rude servers, rushed ordering process and the rude manager. There is only drive thru- not mentioned on Google- and they don’t even serve at drive thru- make u wait for the food in parking lot - not going back.
Atmosphere: 1
Food: 2
Service: 1
Mo deFreese
Waiting in drive thru line for 40 minutes. With only two cars in front of us. The drinks had no ice. The employees were not doing anything. People were opting to go inside and were also waiting over 30 minutes. Worst service ever
Niccimofo Stream
The worst Taco Bell experience I ever had besides that they forgot to give my chicken quesadilla they also forgot to put the sauce that they usually make it with just dry fing chicken disgusting the kids they hire for third shift have no idea what there doing and they are unsupervised. I don’t recommend this place to anyone!!!
Atmosphere: 1
Food: 1
Service: 1
Eric Snyder
Awful. Our local Taco Bell / KFC has gone to crap in recent years. 30 minute wait in parking lot for food. Order not right, made improperly. And I was given an oh well attitude about the wait time. Went month later inside and they did tell me a 20 minute wait for taco bell. I said ok but they acted like I shouldn’t order taco bell so I obliged them and left. I don’t do reviews but they need to close the place, it’s an embarrassment to Royersford.
raina stro
This Taco Bell is awful please do not go you will be disappointed. This is one times of many I’ve been disappointed. my burrito and taco had no cheese on it, even the grilled cheese burrito. I’ve gotten there multiple times and they claim they “only have kfc”… I’ve gotten cold food… this place needs to be shut down
This specific Taco Bell location just turned me off from Taco Bell as a whole for the next year. This was a miserable experience. We pull up to the drive thru and are told that we need to go inside. We make it inside and have to wait about 10 minutes to take our order, keeping in mind there was one person in front of us. Then we start seeing other cars pulling up to the drive thru, with no issue. Once we order the overpriced food, we ended up waiting for another 20+ minutes, seeing everybody around us getting their orders wrong. The workers were acting as if the place was overloaded with customers when in reality, they probably had a grand total of 5-6 orders in the span of 30 minutes, which they weren’t even getting right. I’ve worked in fast food for multiple years before, and this was done wrong in pretty much every way. This place needs a complete rework on staff and/or management.
Atmosphere: 1
Service: 1
If I could post a negative 5 stars I would. Went to get lunch and am told to please come inside and place my order when I'm sitting in the drive thru. So I go inside and am ignored for 10 minutes and right before I have someone place my order there is a customer sitting st the drive thru window who then is handed food. So they let him place his order and told me to come inside. Then I watch at least 6 cars come through the drive through and I'm still waiting over 40 minutes for my food. I then have another employee come ask me what I'm waiting for, I could tell my response made him flustered and apologized to him, because it wasn't his fault, because he didn't take my order. This was a horrible experience and my food wasn't even made correctly. I will not be returning to this resturaunt for a long time. Don't tell me a paying customer your short staffed then ignore me while you take drive thru orders. So unprofessional and rude.
Atmosphere: 1
Service: 1
At 9:10 p.m. Tonight I went to the Taco Bell and the drive-thru gave an automated message saying it was closed. So I drive around and see that there's people at the drive-thru window and ask them if it's open and they say yes it's open so I drive back around to the drive-thru window again. The automatic message plays but this time the guy answers and says they are not serving Taco Bell. They're only serving KFC and only limited items. This Taco Bell has bed horribly managed since it opened over a decade ago
Atmosphere: 1
Food: 1
Service: 1
Took over 30 mins to get our food. Were told to park on the side of the building and they would bring it out. We ended up going in to check what was going on and get it. It wasn't even busy
The franchise owner should do Royersford a favor and close this down. What a terrible taco bell/ KFC. The staff is lazy/rude, inside is nasty, and the food sucks.
Atmosphere: 1
Food: 1
Service: 1
This place needs to be closed down, or Taco Bell separated from it. If anyone likes Taco Bell, do not get anything from here. I drive 15 mins one way to avoid this place. Stale, dried, and over cooked shells. Burned shells. Either way , not enough people are getting TB, or they didn't train people that work there. I have been to dozens of TBs in different states. This is one of the worst.
Food: 1
Service: 3
Recommended dishes: Mexican Pizza, Burrito Supreme, Black Beans, Nacho Fries, Bean Burrito
Employee acted annoyed to do her job. Ordered 2 K12. Disgusting! Chicken was old and dry, bun was hard and dried out, no utensils to eat our sides, and then we were blessed to wash all the nastiness down with a disgusting warm flat Pepsi. I get it's fast food, but damn.
Atmosphere: 1
Food: 1
Service: 1
Worst taco bell ive ever encountered!
Atmosphere: 1
Food: 1
Service: 1
The workers here are unprofessional and the food took 30 mins to come out. Multiple people stormed out. Then they got my friends order wrong. And never told me when my order was ready. Then the manager proceeded to yell at me infront of the 10 other people waiting in the line. Not classy at all. Not coming back
Atmosphere: 1
Food: 2
Service: 1
Very good chicken, the Taco Bell was so fresh, everyone had a good attitude, everyone was so nice, you guys should totally try it out 🤩
Restaurantji Recommends
Messed up my order- when asked to correct it said come back in line and pay for it. Rude servers, rushed ordering process and the rude manager. There is only drive thru- not mentioned on Google- and they don’t even serve at drive thru- make u wait for the food in parking lot - not going back.
Atmosphere: 1
Food: 2
Service: 1
Waiting in drive thru line for 40 minutes. With only two cars in front of us. The drinks had no ice. The employees were not doing anything. People were opting to go inside and were also waiting over 30 minutes. Worst service ever
The worst Taco Bell experience I ever had besides that they forgot to give my chicken quesadilla they also forgot to put the sauce that they usually make it with just dry fing chicken disgusting the kids they hire for third shift have no idea what there doing and they are unsupervised. I don’t recommend this place to anyone!!!
Atmosphere: 1
Food: 1
Service: 1
Awful. Our local Taco Bell / KFC has gone to crap in recent years. 30 minute wait in parking lot for food. Order not right, made improperly. And I was given an oh well attitude about the wait time. Went month later inside and they did tell me a 20 minute wait for taco bell. I said ok but they acted like I shouldn’t order taco bell so I obliged them and left. I don’t do reviews but they need to close the place, it’s an embarrassment to Royersford.
This Taco Bell is awful please do not go you will be disappointed. This is one times of many I’ve been disappointed. my burrito and taco had no cheese on it, even the grilled cheese burrito. I’ve gotten there multiple times and they claim they “only have kfc”… I’ve gotten cold food… this place needs to be shut down
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