Food is decent when you get it. The service is terrible
Terri L
This is the right Dunkin to go to you.Put an order in they have it ready promptly.Never any issues.
Atmosphere: 5
Food: 4
Service: 5
rilegend 710
I had to call them the other day. After getting 6 donuts and biting into the strawberry jelly one, I noticed a bad metallic taste. Im not sure if DD uses strawberry filling from a can but it sure did taste like the can. Im not sure why they got rid of cherry jelly glazed and replaced it with strawberry?? The cherry filling was so much better!! Oh, so when I called to report the donuts tasting badly, I was asked how many strawberry jelly I had gotten, I said 2, so now I have a 2 donut coupon waiting for me at DD,St.Clair. A half dozen would have been better,lol but I'll take it.
Atmosphere: 5
Food: 4
Service: 4
Jez Coulson
Dunkin is always good this one was particularly fine :-)))
Atmosphere: 5
Food: 5
Service: 5
Brian Fitzgerald
Food not so good coffee is always good.
Atmosphere: 4
Food: 2
Service: 4
luis jimenez
It improved a lot faster service
Food: 5
Service: 5
Delvis Hernandez
I wanted to place an order and was forced to use the kiosk because the lady behind the counter didn't want to take my order. It was just 1 dozen doughnuts. Then, when i was about to pay in cash, the lady at the register told me that in order to pay in cash, i needed to buy a gift card because i couldn't pay cash at the kiosk. I complained because this was ridiculous, and she canceled my order at the kiosk and took the order, and she accepted cash anyway with a horrible attitude.
Atmosphere: 1
Food: 3
Service: 1
jaye barr
This new setup takes longer. They have staff assigned to a station. That could wait on coffee orders. We just stand there waiting. They lost the interaction with employees. Blame the keyosk. If you have only cash, you can not order inside. They offer no counter service. Coffee is still delicious. But the wait isn't worth it. I'm sick of adding yet another app for another business.
Atmosphere: 2
Service: 2
James
Required to order using the kiosk, which is totally okay! Love the fact that I can choose “surprise me” for the dozen of donuts I ordered! Donuts are relatively fresh but generally on the sweet side!
Atmosphere: 4
Food: 4
Service: 4
Wendy Borger
We stop on our way riding. Mostly it's great service We had a wrong order once but they fixed it.
This location not accepting cash, won't come back here for sure
Atmosphere: 4
Food: 4
Service: 1
bryant grimm
Came very early got a huge order with pretty specific requests. This place was amazing everyone was friendly and willing to help even so early in the morning. Definitely worth going here. It's like dunkin plus.
Atmosphere: 5
Food: 5
Service: 5
Ant Cruz 215
They lady told me to use the kiosk as if everybody likes to use The kiosk, when ordering I think that was so rude being, though it was three people working there and nobody in the drive-through
Food is decent when you get it. The service is terrible
This is the right Dunkin to go to you.Put an order in they have it ready promptly.Never any issues.
Atmosphere: 5
Food: 4
Service: 5
I had to call them the other day. After getting 6 donuts and biting into the strawberry jelly one, I noticed a bad metallic taste. Im not sure if DD uses strawberry filling from a can but it sure did taste like the can. Im not sure why they got rid of cherry jelly glazed and replaced it with strawberry?? The cherry filling was so much better!! Oh, so when I called to report the donuts tasting badly, I was asked how many strawberry jelly I had gotten, I said 2, so now I have a 2 donut coupon waiting for me at DD,St.Clair. A half dozen would have been better,lol but I'll take it.
Atmosphere: 5
Food: 4
Service: 4
Dunkin is always good this one was particularly fine :-)))
Atmosphere: 5
Food: 5
Service: 5
Food not so good coffee is always good.
Atmosphere: 4
Food: 2
Service: 4
It improved a lot faster service
Food: 5
Service: 5
I wanted to place an order and was forced to use the kiosk because the lady behind the counter didn't want to take my order. It was just 1 dozen doughnuts. Then, when i was about to pay in cash, the lady at the register told me that in order to pay in cash, i needed to buy a gift card because i couldn't pay cash at the kiosk. I complained because this was ridiculous, and she canceled my order at the kiosk and took the order, and she accepted cash anyway with a horrible attitude.
Atmosphere: 1
Food: 3
Service: 1
This new setup takes longer. They have staff assigned to a station. That could wait on coffee orders. We just stand there waiting. They lost the interaction with employees. Blame the keyosk. If you have only cash, you can not order inside. They offer no counter service. Coffee is still delicious. But the wait isn't worth it. I'm sick of adding yet another app for another business.
Atmosphere: 2
Service: 2
Required to order using the kiosk, which is totally okay! Love the fact that I can choose “surprise me” for the dozen of donuts I ordered! Donuts are relatively fresh but generally on the sweet side!
Atmosphere: 4
Food: 4
Service: 4
We stop on our way riding. Mostly it's great service
We had a wrong order once but they fixed it.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
This location not accepting cash, won't come back here for sure
Atmosphere: 4
Food: 4
Service: 1
Came very early got a huge order with pretty specific requests. This place was amazing everyone was friendly and willing to help even so early in the morning. Definitely worth going here. It's like dunkin plus.
Atmosphere: 5
Food: 5
Service: 5
They lady told me to use the kiosk as if everybody likes to use The kiosk, when ordering I think that was so rude being, though it was three people working there and nobody in the drive-through
Atmosphere: 1
Service: 1
Typical dunkin
Atmosphere: 5
Food: 5
Service: 5
Over priced and not much variety.
Atmosphere: 2
Food: 2
Service: 2
Loading...