Can't keep employees, most of the time your waiting in the drive through 15-30 minutes and it happens more often than not
Atmosphere: 1
Food: 1
Service: 1
D W
On ap order placed . Boss Paid for a large Matcha and received a medium. Ordered medium ice coffee and received a large. The Place was busy And the workers seemed stressed. My fault that i didn't check to see if it was right. ( I know better), however, I asked if it was right and the lady told me yes. So I just took it. This is Not the first time this has happened, I have had similar problems in the past with orders at the Elmira Street store-in drive threw. Keystone ave Manager should go over and help. I have never had a problem there.
Atmosphere: 3
Food: 3
Service: 3
Hunter Worthington
Theres no issue with food quality or drink quantity at this location in my experience, and the staff is are very nice and professional. it just seems like they have hit or miss days for the drive thru, you'll either be in and out in 5 minutes. Or you'll be waiting 45+ minutes for a couple of iced coffees.
Great if you have time to kill, but a hassle if you're just trying to pick up some coffee on your way to work.
Atmosphere: 5
Food: 5
Service: 5
Cheryl Shellman
This was by far my most favorite Dunkin donuts! You can tell they care about the food and service they provide! Their donuts just seem so much fresher than others I have visited.
Atmosphere: 5
Food: 5
Service: 5
Charlene Markish
Love dunkin coffee but this is the worst one I've visited. Takes way too long to get your order, even when you've pre-ordered.
Atmosphere: 2
Food: 3
Service: 1
Rick C
Got there when they just opened. Girls were less than friendly. Typical dunkin.
Atmosphere: 3
Food: 3
Service: 3
luisa Baldwin
I don't like leaving bad reviews, but the last time, I got milk expired of 3 weeks... This time, it took 30 minutes to get a box of Joe and it was not busy! This team needs some training and a responsible manager.
Atmosphere: 1
Food: 1
Service: 1
Timothy Russell
They do the best they can. Staff could use some help tbh
anand sonsale
Stopped for breakfast. Healthy wake up wraps ( Egg and cheese). Latte coffee was the nearest to Indian Coffee taste that one can get and classic donuts. Good place to break .
Atmosphere: 5
Food: 5
Service: 5
Leah
I placed my mobile order at 11:09 and did not receive my drink until 11:39 due to long lines. There was no ice, it was filled 3/4 of the way, and was not mixed at all. I was not offered a refund or a newly made drink after mine had sat out during the 30 minutes I had waited in line. If it wasn't for the fact that I had payed for my drink, I would've left and taken my business elsewhere. They always have horrible service and no sense of urgency. Never come here if you want your drink made correctly or if you want quick service.
This is hands down THE SLOWEST Dunkin donuts around. 17 minutes in line waiting for just a large iced coffee. No one here ever seems to know what's going on.
Atmosphere: 1
Food: 2
Service: 1
JASON
4.05 for a basic large hot coffee. Rip off.
Atmosphere: 3
Food: 5
Service: 3
Russell Miller
Sanwich was good bit place was packed.
Atmosphere: 3
Food: 5
Service: 3
jake mac
Dirty, never in a rush regardless of how many customers. We waited more than 10 minutes for a drink and 2 donuts with no other customers. They wanted to finish their conversations first I guess. Still got the drink and donuts wrong. Don't waste your time. Go elsewhere.
Can't keep employees, most of the time your waiting in the drive through 15-30 minutes and it happens more often than not
Atmosphere: 1
Food: 1
Service: 1
On ap order placed . Boss Paid for a large Matcha and received a medium. Ordered medium ice coffee and received a large. The Place was busy And the workers seemed stressed. My fault that i didn't check to see if it was right. ( I know better), however, I asked if it was right and the lady told me yes. So I just took it.
This is Not the first time this has happened, I have had similar problems in the past with orders at the Elmira Street store-in drive threw. Keystone ave Manager should go over and help. I have never had a problem there.
Atmosphere: 3
Food: 3
Service: 3
Theres no issue with food quality or drink quantity at this location in my experience, and the staff is are very nice and professional. it just seems like they have hit or miss days for the drive thru, you'll either be in and out in 5 minutes. Or you'll be waiting 45+ minutes for a couple of iced coffees.
Great if you have time to kill, but a hassle if you're just trying to pick up some coffee on your way to work.
Atmosphere: 5
Food: 5
Service: 5
This was by far my most favorite Dunkin donuts! You can tell they care about the food and service they provide! Their donuts just seem so much fresher than others I have visited.
Atmosphere: 5
Food: 5
Service: 5
Love dunkin coffee but this is the worst one I've visited. Takes way too long to get your order, even when you've pre-ordered.
Atmosphere: 2
Food: 3
Service: 1
Got there when they just opened. Girls were less than friendly. Typical dunkin.
Atmosphere: 3
Food: 3
Service: 3
I don't like leaving bad reviews, but the last time, I got milk expired of 3 weeks...
This time, it took 30 minutes to get a box of Joe and it was not busy!
This team needs some training and a responsible manager.
Atmosphere: 1
Food: 1
Service: 1
They do the best they can. Staff could use some help tbh
Stopped for breakfast. Healthy wake up wraps ( Egg and cheese). Latte coffee was the nearest to Indian Coffee taste that one can get and classic donuts. Good place to break .
Atmosphere: 5
Food: 5
Service: 5
I placed my mobile order at 11:09 and did not receive my drink until 11:39 due to long lines. There was no ice, it was filled 3/4 of the way, and was not mixed at all. I was not offered a refund or a newly made drink after mine had sat out during the 30 minutes I had waited in line. If it wasn't for the fact that I had payed for my drink, I would've left and taken my business elsewhere. They always have horrible service and no sense of urgency. Never come here if you want your drink made correctly or if you want quick service.
Restaurantji Recommends
Waited 25 minutes before asking for a refund.
This is hands down THE SLOWEST Dunkin donuts around. 17 minutes in line waiting for just a large iced coffee. No one here ever seems to know what's going on.
Atmosphere: 1
Food: 2
Service: 1
4.05 for a basic large hot coffee. Rip off.
Atmosphere: 3
Food: 5
Service: 3
Sanwich was good bit place was packed.
Atmosphere: 3
Food: 5
Service: 3
Dirty, never in a rush regardless of how many customers. We waited more than 10 minutes for a drink and 2 donuts with no other customers. They wanted to finish their conversations first I guess. Still got the drink and donuts wrong. Don't waste your time. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
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