Dunkin'

101 S Keystone Ave, Sayre
(570) 731-4154

Recent Reviews

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Matthew Regan

Not a Dunkin’ I’d recommend stopping at if you’re on any kind of schedule, or if you want the correct order! I’ve played a game with myself over the past several visits called, “Will I Get The Food I Actually Ordered on the Dunkin’ App In a Timely Manner?”, and the answer has been a resounding “no”, every time.

Inattentive staff who aren’t even aware of your presence at the speaker or window, terrible parking lot (not their fault), a 45 (!!!) minute wait for this most recent order, which ended up including incorrect items - I even showed them the receipt to see my custom donut selection and they STILL got the order wrong, with no explanation or reason. Truly some of the worst customer service I’ve ever experienced, and I’ve worked in retail for 10+ years! I know what’s acceptable and what isn’t, and this is terrible. We won’t be returning here even though it’s an incredibly short commute with potential for a great 5 minute experience.

Cathy M

The employee Sam took my order she was very professional and friendly! Thank you

Spencer Bidwell

terrible service takes 25 minutes just to get your drinks, gets the orders wrong a bunch

Scott Dutcher

Good coffee, great coffee ☕️

Lisa

This is the worst Dunkin facility I have ever been in, between the chatty staff talking loudly or hiding by the dumpsters, to leaving someone at the drive thru without speaking for about 5 minutes, to the inefficiency to the inability to make a beverage properly to making my husband sick. Great job and goodbye, we won't be back and I'll be sharing my experiences with everyone I know.

HrtBrkr Girl

This place is a joke. Several times they have messed up my order. Due to their incompetence today I asked the girl at the girl at the window (who I watched take my food out before the time was up) is it crispy like I ordered. She looks me straight in my eye and said yes!!! Hands me a bag of the WRONG type of bacon that I order and it was HALF RAW!!!! All she cared about was laughing n joking with the other employees. This place is going down hill fast. I literally had to drive across town to the OTHER dunkin just to get what I wanted!!!

Genavieve Riihinen

These girls are some of the kindest most wonderful girls I've met 💗 I would come here anytime im in PA

D W

In my opinion, this place was amazing! They were really busy, and didn't have certain products, BUT their service made up for it completely. Although they didn't have the dragon fruit refresher, they made up for it by telling me in such a sweet and kindest way possible that the didn't have it. Then they also refunded me for it and gave me a small tea instead on the house! The place smelled amazing, parking lot extravagant, and service was given with excellentcy. Although they were severally busy, I still got my order within 5 minutes of being in there. The workers used many manners; such as thank you, good afternoon, how are you, how was your day, and overall made ME feel like a day one costumer and/or client. It did not cost hardly anything for three drinks and three donuts. Costing only $10.97. The service, yes once again, was beautiful, their decorations made me feel very welcome. Overall, they are getting a 10 stared rating in my book! Completely recommend. Keep the amazing work up y'all!!

Erica D.

This Dunkin’ leaves a lot to be desired. They clean their equipment in the middle of the day, meaning no lattes at random points in the day. And when you do happen to stop by when you can get one, they are simply terrible- tastes like they added flavoring to stale coffee. Their donut selection is usually pretty okay though, probably because no one is bothering to stop for coffee.

Jim Kelly

Staff was nice and helpful. Caramel latte hot was not very good. Not sure if it was the coffee itself or the flavoring. Purchased some donuts too. They were okay.

Leah

Their mobile orders don't tell you that something is out of stock until you arrive at the store, which I'm sure is an app issue and not the store. Food is sometimes burnt when I recieve it, which I can understand if it was during a rush, but it was burnt when no one else was ordering. I have also had to wait for my orders while others who had ordered after me had received their entire order. Overall, good service most of the time, but except a wait most of the time.

Trekker Coyote (Tabatha Gillespie)

Got my matcha latte perfect not too sweet and not to bitter amazing customer service and a great lil place just to hang out

James Harder

Food tasted like it was just thrown together. Coffee was burnt tasting with sugar to cover it up.

Gary Short

I love their coffee and maple iced donuts.

Tia Belcher

Very polite staff 😁

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