While their burgers are delicious, the service is so horrendous that I can't, in good conscience, recommend Jake's Wayback. The workers specifically at this location during the time of my visit were slow, inattentive, and inarticulate. I waited unattended for at least ten minutes while the staff, mostly teenager, slowly sauntered around the service area. When I was finally approached, the staff member obviously lacked any sales or service aptitude. This particular staff member was unwelcoming and unfriendly. With the cost of the order, I would have expected a higher level of service. Jake's time to higher, more motivated, and better trained employees.
Atmosphere: 2
Food: 5
Service: 1
Jayson Zaborowski (Jayson Zabs)
Absolutely the worst food that slides everywhere for $49.
trump burgers? Really? Selling hate to the masses. Horrible image, guys
Atmosphere: 1
Food: 1
Service: 1
Aryiana Anderson
The burgers here are incredible! The fries and onion rings are great! Very laid back atmosphere. Gotta visit!
Atmosphere: 5
Food: 5
Service: 5
Caroline Bachert
First time ever there. I should have had a deluxe with tomato, lettuce, and onion. But they had no yellow mustard... I love it on my burgers ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Fry, Double Burger with Lettuce Fried Onions and Buffalo Blue Sauce, Classic Cheeseburger
A. Merico
Absolutely great burgers. It is fast casual, and doesnt include service. The atmosphere is blah, but youre just going here for a 5 star burger. Toppings are plentiful. This is a great place to hit up while traveling to or from the LV Zoo.
Atmosphere: 3
Food: 5
Service: 2
Brooke Hoffman
We've been here twice and have been quite impressed. We found the prices (especially with a coupon) to be more reasonable than other sit-down burger chains. My boyfriend is not an easy one to impress when it comes to burgers and he's been a fan both times. Eager to try their chicken sandwiches and milkshakes :)
Great lunch stop. Burgers made to order, fresh cut fries. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Andrew Wertman
Food was okay but the cleanliness was less then desirable. Staff seemed to be far less interested in working over standing around in a daze.
Atmosphere: 1
Food: 4
Service: 1
Natalie B
I love their burgers! Every time I go they’re fresh, cheesy, buns toasty and the burger is smashed to perfection! Overall I enjoy their burger selections and the sides they offer! Plus the milkshake selections are nice!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Angie Moyer
I was in on 11/30 around 3:00 and one of the employees (not the happy one wearing bells) was dropping the F bomb loudly which is not acceptable anywhere. Will not be returning because of this…remember your employees are the face of your business, pick them wisely.
Atmosphere: 1
Food: 5
Service: 5
Joseph D.
I've been here a few times being that it's not too far from my residence Services OK the food is OK and that being said just being OK isn't good enough for me but if you want a burger and fries you give it a try
While their burgers are delicious, the service is so horrendous that I can't, in good conscience, recommend Jake's Wayback. The workers specifically at this location during the time of my visit were slow, inattentive, and inarticulate. I waited unattended for at least ten minutes while the staff, mostly teenager, slowly sauntered around the service area. When I was finally approached, the staff member obviously lacked any sales or service aptitude. This particular staff member was unwelcoming and unfriendly. With the cost of the order, I would have expected a higher level of service. Jake's time to higher, more motivated, and better trained employees.
Atmosphere: 2
Food: 5
Service: 1
Absolutely the worst food that slides everywhere for $49.
Food: 1
Service: 1
Amazing food and drinks with really good service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Bacon Burger, French Fries, Classic Cheeseburger, Bacon Cheese Fries
Selling Trump burgers? Are you serious?
Horrible food, place is dirty
Atmosphere: 1
Food: 1
Service: 1
trump burgers? Really? Selling hate to the masses. Horrible image, guys
Atmosphere: 1
Food: 1
Service: 1
The burgers here are incredible! The fries and onion rings are great! Very laid back atmosphere. Gotta visit!
Atmosphere: 5
Food: 5
Service: 5
First time ever there. I should have had a deluxe with tomato, lettuce, and onion. But they had no yellow mustard... I love it on my burgers ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Regular Fry, Double Burger with Lettuce Fried Onions and Buffalo Blue Sauce, Classic Cheeseburger
Absolutely great burgers. It is fast casual, and doesnt include service. The atmosphere is blah, but youre just going here for a 5 star burger. Toppings are plentiful. This is a great place to hit up while traveling to or from the LV Zoo.
Atmosphere: 3
Food: 5
Service: 2
We've been here twice and have been quite impressed. We found the prices (especially with a coupon) to be more reasonable than other sit-down burger chains. My boyfriend is not an easy one to impress when it comes to burgers and he's been a fan both times. Eager to try their chicken sandwiches and milkshakes :)
Restaurantji Recommends
Great lunch stop. Burgers made to order, fresh cut fries. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Food was okay but the cleanliness was less then desirable. Staff seemed to be far less interested in working over standing around in a daze.
Atmosphere: 1
Food: 4
Service: 1
I love their burgers! Every time I go they’re fresh, cheesy, buns toasty and the burger is smashed to perfection! Overall I enjoy their burger selections and the sides they offer! Plus the milkshake selections are nice!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
I was in on 11/30 around 3:00 and one of the employees (not the happy one wearing bells) was dropping the F bomb loudly which is not acceptable anywhere. Will not be returning because of this…remember your employees are the face of your business, pick them wisely.
Atmosphere: 1
Food: 5
Service: 5
I've been here a few times being that it's not too far from my residence Services OK the food is OK and that being said just being OK isn't good enough for me but if you want a burger and fries you give it a try