Recommended dishes: Hershey's Sundae Pie, Cheeseburger, Flame Grilled Beef, French Toast Sticks, BK Chicken Fries, Double Cheeseburger, Rodeo Burger, Onion Rings, Dr Pepper, French Fries
StingRayMan257
Employees where extremely rude to my father as he was ordering my food asking him to repeat the same thing over and over again and then guessing what he was ordering saying “oh you want a whopper and you wanted a kids meal” when we had asked for a Bacon King meal. We had asked for no salt, they where COVERED in salt and they told us everything was in the bag when we had to knock on the window to get the sauce for the nuggets we ordered as well and the second fry that he ordered. We get home and the burger is completely black and burnt this is extremely unprofessional too serve food like this that is not edible this doesn’t even deserve a one star and they need someone to teach them customer respect that’s not how you treat someone buying food from a franchise.
Atmosphere: 1
Food: 1
Service: 1
Robin F
I'm not a fast food person.
Atmosphere: 3
Food: 3
Service: 2
Megan Carson
Quality burgers. Good price
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Whopper Patty
Rachel DeLong
Service is horrible.
Atmosphere: 1
Food: 1
Service: 1
James Pelly
Pretty sure I got food poisoning.
Atmosphere: 3
Food: 1
Service: 2
Joseph Kondrat
Manager did not have any receipt paper in the register, made me wait 4 minutes to get one. Burgers were warm at best . Ordered a large onion rings and got a small. The receipt I received was a duplicate and did not have the store ID, so no survey could be entered, this is not the first time I had problems with this location.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Onion Rings
Ashley Scarinzi
First, I hate leaving bad reviews. I try to give places the benefit of the doubt. Although, I should’ve listened to the reviews knowing it was only 3.8 stars. But sometimes you get those places and they’re better than the reviews. In this case- LISTEN TO THE REVIEWS.
Anyways, we ordered 6 meals altogether. Two were kids meals other four were for two adults and two teens. Firstly, you couldn’t understand what was said after informing them we had a mobile order. We pull up to the second window, about 5 minutes of waiting we get the drinks. The lady never said a word. 5 minutes more go by and we get the bags with the food. I said thank you and have a good night, the lady again never said anything. I hand the bags to my husband, we only have 3 small onion rings… but ordered 2 medium onion rings and 2 medium fries. The kids meals were not as ordered, the burgers were warm but didn’t taste right, and the drinks… completely watered down and didn’t taste like Coke Zero or Dr Pepper. We weren’t from the area and needed to feed the kids before heading home. First time in this area and it was definitely gross.
Customer service is bad. Food is bad. Drinks are bad. It’s just bad. I didn’t get pictures as I was driving, but I wish I did. Please do better! Someone step in and make this place great!
Atmosphere: 1
Food: 1
Service: 1
George Maybe
Service was fast, but employees could be more friendly.
Atmosphere: 3
Food: 4
Service: 5
Amber Munuma
Good food definitely good salty fries
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BK Chicken Fries, Cheeseburger, French Toast Sticks, Classic Wrap Spicy Wrap Honey Mustard Wrap, Onion Rings
Nothing like a bacon double cheeseburger with extra pickles!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
summer bailey
Waited 20 minutes for our food while it sat behind the counter
Maria Alvarez
Too much waiting at the drive tru exaggerated
Mary Judd
It's burger King lol. $11 for a double whopper?!?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whopper Patty
April Hoyer
We are so disappointed in this location, we waited over 15 minutes to get our food meanwhile their was no one else there, when we received the food it was absolutely disgusting!! Food was cold! Buns were hard as a rock, I asked for a refund & got told NO! Life is hard & a struggle, we all work hard for our money& to be told we can't get a refund when your food & customer service was awful is a turn off from the Dickson City PA location. Will not be returning nor recommending BK.
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hershey's Sundae Pie, Cheeseburger, Flame Grilled Beef, French Toast Sticks, BK Chicken Fries, Double Cheeseburger, Rodeo Burger, Onion Rings, Dr Pepper, French Fries
Employees where extremely rude to my father as he was ordering my food asking him to repeat the same thing over and over again and then guessing what he was ordering saying “oh you want a whopper and you wanted a kids meal” when we had asked for a Bacon King meal. We had asked for no salt, they where COVERED in salt and they told us everything was in the bag when we had to knock on the window to get the sauce for the nuggets we ordered as well and the second fry that he ordered. We get home and the burger is completely black and burnt this is extremely unprofessional too serve food like this that is not edible this doesn’t even deserve a one star and they need someone to teach them customer respect that’s not how you treat someone buying food from a franchise.
Atmosphere: 1
Food: 1
Service: 1
I'm not a fast food person.
Atmosphere: 3
Food: 3
Service: 2
Quality burgers. Good price
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Whopper Patty
Service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Pretty sure I got food poisoning.
Atmosphere: 3
Food: 1
Service: 2
Manager did not have any receipt paper in the register, made me wait 4 minutes to get one.
Burgers were warm at best .
Ordered a large onion rings and got a small.
The receipt I received was a duplicate and did not have the store ID, so no survey could be entered, this is not the first time I had problems with this location.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Onion Rings
First, I hate leaving bad reviews. I try to give places the benefit of the doubt. Although, I should’ve listened to the reviews knowing it was only 3.8 stars. But sometimes you get those places and they’re better than the reviews. In this case- LISTEN TO THE REVIEWS.
Anyways, we ordered 6 meals altogether. Two were kids meals other four were for two adults and two teens. Firstly, you couldn’t understand what was said after informing them we had a mobile order. We pull up to the second window, about 5 minutes of waiting we get the drinks. The lady never said a word. 5 minutes more go by and we get the bags with the food. I said thank you and have a good night, the lady again never said anything. I hand the bags to my husband, we only have 3 small onion rings… but ordered 2 medium onion rings and 2 medium fries. The kids meals were not as ordered, the burgers were warm but didn’t taste right, and the drinks… completely watered down and didn’t taste like Coke Zero or Dr Pepper. We weren’t from the area and needed to feed the kids before heading home. First time in this area and it was definitely gross.
Customer service is bad.
Food is bad.
Drinks are bad.
It’s just bad.
I didn’t get pictures as I was driving, but I wish I did.
Please do better! Someone step in and make this place great!
Atmosphere: 1
Food: 1
Service: 1
Service was fast, but employees could be more friendly.
Atmosphere: 3
Food: 4
Service: 5
Good food definitely good salty fries
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BK Chicken Fries, Cheeseburger, French Toast Sticks, Classic Wrap Spicy Wrap Honey Mustard Wrap, Onion Rings
Restaurantji Recommends
Nothing like a bacon double cheeseburger with extra pickles!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Waited 20 minutes for our food while it sat behind the counter
Too much waiting at the drive tru exaggerated
It's burger King lol. $11 for a double whopper?!?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whopper Patty
We are so disappointed in this location, we waited over 15 minutes to get our food meanwhile their was no one else there, when we received the food it was absolutely disgusting!! Food was cold! Buns were hard as a rock, I asked for a refund & got told NO! Life is hard & a struggle, we all work hard for our money& to be told we can't get a refund when your food & customer service was awful is a turn off from the Dickson City PA location. Will not be returning nor recommending BK.
Atmosphere: 1
Food: 1
Service: 1
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