Domino's Pizza
1316 N Main Ave, Scranton
(570) 347-9200
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I usually order from this Domino’s since it’s close to home, but today was disappointing. The guy who took my order on the phone, Mitch, was extremely rude. When I got to the store, I realized I might’ve made a mistake with the order. I politely asked to add another sandwich and paid for both without complaining. While waiting, I overheard Mitch talking trash about me to a coworker (a woman with glasses), saying “these people don’t know how to order” and mocking me in an Indian accent. Seriously? That’s not okay. My family owns Little Caesars stores around here, so I know what respectful service should look like. Train your staff better no customer deserves that kind of treatment
Atmosphere: 1
Service: 1
Timely, Fresh & cooked correctly 😁
Atmosphere: 3
Food: 4
Service: 4
Unfortunately this place is the only place that delivers pizza to my specific area. I've ordered from here many times and every time I say it'll be my last. The food tastes like it was prepared on a bathroom floor and is often undercooked and doughey. 2 separate occasions I've had the delivery driver leave my food outside in the rain on the ground keep in mind there is an ottoman and a table right next to my front door so he had other options. He did not knock or ring the bell, my next door neighbor had to knock on my door to let me know pizza was sitting on the ground outside my door. Then the order was completely wrong, not at all what I ordered. When I called to speak to the manager about my issue I was met with an attitude and a reprimand because the ticket said to leave it at the door. Obviously I didn't want it left on the ground in the rain and made accomodations for that. There was no apology but he did offer to remake the pizza and send it back out, he resent the same wrong order he sent the first time. It all went in the trash. Waste of money. At that point based on the attitude alone I didn't trust the food that was being sent to my house for my kids to eat. I'm sure dominos isn't bad but this branch needs to be inspected and restaffed. They won't get another penny from me. I'll stick to DiGiorno
Atmosphere: 1
Food: 1
Service: 1
They screwed up my order and were only concerned about eating behind the counter. Disgusting to be eating behind the counter and then touching other people’s food.
Atmosphere: 1
Food: 1
Service: 1
As the manager explained to his customers...the top oven. Was burning the pizzas. So he requested ...not to use top oven. I got a slightly burnt one. But. They always make the best pizzas..
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sweet Mango Habanero Wings
This Domino's is usually great but the stuffed crust pizza this week was the best domino's pizza I have ever had. Loaded with sausage and peppers, heavy garlic and parmesean seasoned crust. A+ guys!
So I ordered food on 3/18/25 I only got cheese bread and it should have came out to 12.79 well today on 3/19/25 I got an alert that the price was changed to 20.79 then another alert that the price was changed again to 25.79 and the only thing I got was cheese bread and this is the store my ex works at and is holding a grudge against me but besides that the staff is very unprofessional I would not recommend this store at all now I have to fight with corporate to get my money back bc some ppl don’t know how to be professional and he should honestly lose his job (Damian)
I'm writing this review as a warning to humanity: stay far, far, FAR away from Domino's Pizza, lest you want to invite a culinary apocalypse into your life. Our experience was an unmitigated disaster, a catastrophe of epic proportions that has left my family and me scarred for life.
We made the mistake of ordering from Domino's, and our enthusiasm was met with a delivery driver who seemed to take pleasure in delivering our order to the wrong address - our neighbor's front porch, which was conveniently located in the middle of a torrential downpour. The boxes were waterlogged, the food inside was compromised, and our excitement turned to despair.
But that was just the beginning of our descent into culinary hell. When we opened the boxes, we were greeted by a grease-soaked nightmare that defied the laws of nature. The pizza was a petroleum-based abomination, with grease pools so deep you could swim in them. The cheese was congealed into a rubbery, oil-slicked mess that seemed to mock us with its very existence.
And don't even get me started on the "toppings." The bacon in our cheese bread was raw, pink, and quivering like a freshly caught fish. The cheese on the buffalo chicken sandwich was a solid, grease-encased brick that seemed to have been crafted by a malevolent deity.
The aftermath of our Domino's "meal" was nothing short of catastrophic. My family and I were struck down by a vicious bout of food poisoning, with symptoms so severe that we're still recovering to this day. The diarrhea was so intense that it threatened to dissolve the very fabric of our reality. The stomach cramps were so agonizing that we begged for mercy.
In short, Domino's Pizza is a culinary hate crime, a gastronomic abomination that should be avoided at all costs. If you value your life, your health, and your sanity, stay far, far away from this poisonous excuse for a pizza joint. We're still trying to recover from our ordeal, and we wouldn't wish this fate on our worst enemies. Domino's Pizza is a plague, a pestilence, and a culinary apocalypse waiting to happen. Avoid it like the plague.
Needless to say, Dominos lost a customer and Little Caesars gained a loyal one.
Patricia went above and beyond!! Food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Hand Tossed Pizza
The worse of the worse order my food at 9 it’s 1 in the morning now and still waiting
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got food poisoning from here
Atmosphere: 2
Food: 1
Service: 3
The workers there are nice, but Sebastian ( delivery driver) has a really bad attitude. Very disrespectful and very rude.
Atmosphere: 2
Food: 5
Service: 1
Went to park our rig in the lot to pick up our order. Just a tractor trailer cab... no trailer. Some guy comes out of the store yelling that we can only park there if we're not going to be any longer than two minutes. TWO MINUTES! I would think most people would agree... tractor trailer drivers and their families need to eat too. There was a better way this could've been handled. Just tell us where to park that will make you happy. Just say, "Hey buddy... can you please pull up over here? We'll be happy to help you." We were in the area for a job and wanted to give them our business. Next time, we'll stick with a family owned pizza place.
The best Dominos pizza in Scranton, everything very delicious and well prepared, and the drivers are excellent people, and the driver Sebastian for being very kind and good!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Flies everywhere.the girl making the dough was non stop couching and had the hiccups ups with no mask. And it smells bad in there.disgusting place
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Lava Cake
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