Dunkin'

3380 N Main Ave, Scranton
(570) 800-7119

Recent Reviews

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Maybelle “Penniless tourist.” Zotomayor

Everything a donut can be.

Atmosphere: 4

Food: 5

Service: 4

Sara June

No donuts… strange
Coffee was also bad
Only had 2 bagel bites
Inner cream cheese was cold
Can I get my 6$ back

Food: 1

Service: 3

Luna Fox

If we do basic math 2 medium coffees and 1 small coolatta averaging $3 per drink comes to around $9-$10 yeah? So why did I pay an additional $4.56 (obviously taxes are involved im not mad about that), but how does a 6pc plain hash brown cost $3/4? When I told the girl at the food counter that wasn’t what I ordered and I ordered the loaded hash browns (girl at the counter confirmed my order back to me) the girl at the food counter said I’d need to pay for the loaded hash browns, when I told her I already did she gave me an attitude and said “I didn’t take your order”, I stated “yall need to listen better” bc I was there the day before and they had to refund me part of my order bc they ran out of matcha, which was fine I just went to another Dunkin. However this girl yesterday was extremely rude, to the point I will NEVER be choosing Dunkin again. This is the 3rd or 4th time I’ve had issues with an employee having an attitude. Another time an employee took pictures of me out with a friend at a Dunkin’ Donuts on Scranton Carbondale highway and sent them to my abusive ex who I filed a pfa on to tell him where I was. Absolutely disgusting employee behavior.

Atmosphere: 1

Food: 1

Service: 1

Daileen Morales

Waited an hour and 20 mins for my food, scanner for my points did not work and my hashbrowns were cold.

Atmosphere: 2

Food: 3

Service: 1

Jordan

This Dunkin used to be my favorite but I don’t know what happened. I always place my order to be ready at a certain time and it rarely is. I’m not sure if they’re understaffed or the service just isn’t good, but it’s impossible to get your order on time. This morning my coffee wasn’t good and they gave me my food frozen. But because it took so long to get my order, I couldn’t stay to ask it to be fixed. So disappointed.

Atmosphere: 2

Food: 2

Service: 3

Urjitkumar Patel

Worst Dunkin experience of my life. Just asked for a regular coffee and made me wait for 10 mins. And staff does not care about the customers. Avoid this store.

Atmosphere: 1

Service: 1

Kenny Toth

This was Dunkin in Dickson City PA. Service was friendly but slow. Drinks were good Food was sub parBagle not toasted with maybe a tablespoon of cream cheese, hashbrown bowl was less than half full and snackin bacon was around 2 pieces all crumbled up. And we has to wait an extra 10 minutes after we paid at drive through. Might have been a bad day

Atmosphere: 3

Food: 2

Service: 3

Adam l

Mmmm coffee ☕️

adri

‼️THIS DUNKIN SUCKS BALLS‼️

I went there at 12 PM today. I placed a mobile order and I was in the drive-through for more than 30 minutes. Be faster. the two girls that were working and making drinks were also the ones that went up to the window, they were stupid. They also lacked people skills and manners. This Dunkin actually sucks.

I had to change three different parts of my order because they either didn’t have the supplies or my one bread loaf was literally smashed flat. My bagel was barely even toasted and there was barely cream cheese on it like it’s not that hard to make food correctly. Get better employees

Mike F

Always awful every time from the coffee to the service. No reason 1 coffee should take 20 minutes when its not even busy they just wait until the person gets there to make the mobile order? And still doesn't even taste good. This place is a joke every time in every aspect

John Richard

fast service and very nice

Joshua Rainey

Their vanilla bean coolatta taste like straight milk.. don’t taste the vanilla bean at all.

Justin Welman

Was very rudely treated by a young thinner african american woman

August

Consistently the worst Dunkin in the area. Coffee is never made right. Long drive thru wait times.

8pm on a weekend, empty store & empty drive thru. Why am I waiting 5 minutes in the drive thru after the employee says “I’ll be right with you”? Drove off and the employees were chatting in an empty store. Does anyone manage this place?

Nathanial Cruz

Kayla needs a raise 👀👀

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel

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