Dunkin'
100 Mulberry St, Scranton
(570) 963-7856
Recent Reviews
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Honestly this dunken is pretty nice but its in a terrible location. The parking lot is not good and the drive through is worse. But food and drinks are yummy atmosphere is not great theres always homeless people outside in the parking lot.
Atmosphere: 1
Food: 3
Service: 3
Donkin Donuts is Donkin is Donkin Ether you like it or hate it
Atmosphere: 5
Service: 5
When I entered, no one greeted me. The Manager seem to be having a very bad day, nasty attitude and face. I needed help with the kiosk machine, but she just looked at me and kept on walking to the back after waiting eight minutes, a young man at the drive-through section indicated that he would help me by the way he was great. I didn’t catch his name but I didn’t he had no name tag any way first and last time stepping a foot at this location
Atmosphere: 1
Food: 5
Service: 1
Not just this one but once they run out of doughnuts they dont get more even if its 2 PM.
Asked for whip cream never got it they're not paying attention to the customer satisfaction
Atmosphere: 3
Food: 5
Service: 4
We were traveling for work and were staying in the Scranton Area for a week and decided to stop at the local Dunkin!! We were so impressed by the outstanding customer service and atmosphere from Shantelle the store manager!! She was fantastic and a wonderful employee from start to finish!!!!!! Thank you Shanny!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Good coffee iced but expensive
Atmosphere: 5
Food: 5
Service: 5
The staff here is beyond nice Davier I believe i could have heard his name incorrect. Out of the million dunkins I've gone too. I give props to this one very polite staff and friendly also helpful. Great french curlers btw
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through
Food: 4
do i even gotta explain this?i got a medium strawberry coolata with whip cream bruh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was good. Very clean environment. The staff were very friendly as well.
Love coming to this Dunkin. :))
Atmosphere: 5
Food: 5
Service: 5
Went to the drive-thru at 7:15PM on a Friday night. They told me they were closed despite the online hours showing that they close at 8:00PM. This is the second time this has happened at this location. The first time I had arrived 55 minutes before their closing hours listed online.
Service: 1
I was asking kindly what kind of donuts they have and your employee Kathleen was being rude.
Food is typically pretty good, never really had issues with the drinks or anything. What I do have issues with are the ignorant staff that lowkey ruins a small part of my morning everytime I go there to satisfy my morning needs. Really leaves a bad taste in your mouth and I hope management could have a talk with some of them to change their tone over that microphone. Thank you!
Atmosphere: 2
Food: 4
Service: 1
I ASKED FOR CREAM CHEESE TO BE PUT ON TO MY BACON EGG AND CHEESE ON A BAGEL AND I DID NOT RECEIVE ANY CREAM CHEESE. IT CLEARLY SHOWS ON THE STICKER THATS ATTACHED TO MY BAG THAT I HAD ORDERED CREAM CHEESE. I DONT KNOW WHY ITS SO HARD TO ADD CREAM CHEESE.
Atmosphere: 1
Food: 1
Service: 1
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