Dunkin'
1339 N Main Ave, Scranton
(570) 343-2720
Recent Reviews
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Waited 5 minutes at the front counter after telling them I was ready to order since I needed a minute, all the employees looked at me and continued to ignore me then finally took my order. The lady running the drive thru was very rude and got my order wrong, asked for 2 chocolate glaze and got 2 reg glaze instead and my extra large coffees were put in as large
Atmosphere: 1
Food: 2
Service: 2
Always great coffee and service
Food: 5
Service: 5
Quick, nice people and service. Food not the best
Atmosphere: 5
Food: 3
Service: 5
I made a stop at Dunkin this morning. My order was 2 coffee cake muffins, toasted with butter. Usually, every Dunkin messes up my order, so simple, so I stopped going. This time, my order was perfect! I am so happy 😊.
Food: 5
Service: 5
9 out of 10 times, your drink is made great
Atmosphere: 5
Food: 5
Service: 5
The only dunkin around that I feel like always gets your order correct the line moves fast and they are all kind. Only dd I'll go to ! I'll drive for a good cup of joy 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coolatta, Dunkin' Energy, Iced Macchiato, Dunkin' Lemonade Refreshers
The store is really dirty from the entrance to exit. Sticky tables and dirty bathrooms. The food was mid and my coffee was wrong. The staff were very nice though.
Atmosphere: 1
Food: 2
Service: 4
Bad service. Workers seem like they are not managed
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Croissant, Bagels
What can I say AMERICA RUNS ON DUNKIN
Atmosphere: 5
Food: 5
Service: 5
Kudos to Robert for going over and beyond to help me today with a situation that didn’t even happen in his location, but when I called him, he took such a genuine care and concern for what I had went through that I had no other choice, but to give him a compliment if I could do something even bigger than this, I would love to But I also have a son who is in the customer service food industry, and I would love nothing more than for him to treat a customer the way Robert treated me tonight. What’s going on at the Mulberry location is disgusting and criminal and when I couldn’t get anywhere dealing with their management, who I guess was Courtney at least she said that was her name. She was as unprofessional as it gets when I asked for the number for her manager and the name. She told me that I couldn’t have that information , and when I contacted Robert, he had no hesitation with making sure that I got the numbers I needed in order to contact the upper management to let them know about the criminal disgusting acts that are being done at that location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Donut are okay. Sometime it s texture sem to harden as if they were made 2 hours before serving. Stay away from hash brown briquettes. Not wothy.
Parking: Need an upgrade in parking lot and lighting. Place make plenty of business . Not cool hitting holes handling hot drinks.
Atmosphere: 5
Food: 3
Service: 1
Got a hot chocolate and it was the most watered down hot chocolate I’ve ever had.
Atmosphere: 5
Food: 1
Service: 5
No a way to special order anything in app or in store. And forget about getting waited on inside . Not worth it
Service: 2
Best coffee
Atmosphere: 5
Food: 5
Service: 5
The coffee is good, I really like the bagels.
Atmosphere: 3
Food: 4
Service: 5
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