KFC
1831 Keyser Ave, Scranton
(570) 343-2040
Recent Reviews
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You cant go wrong
Atmosphere: 5
Food: 5
Service: 5
constantly forgets half of our order and don’t take accountability for it. flies everywhere
Order taker gave me the better deal as a choice. Ty
Food: 5
Service: 5
Why is the one girl absolutely rude as all hell 7/7 6:04pm - girl working the counter was yelling and cursing at everyone bc they were busy. Like there’s 5 people in here all waiting for food, there’s absolutely no reason for the attitude, we see your busy. Being an impatient employee, creates impatient and unhappy customers. Absolutely disgusting behavior.
Me and my family went there for dinner. The staff was rude, blasting music that had curse words it. The food was good and hot. We ate inside and they were acting as if they didn't want us to sit there and eat, first I call to see what time there open too and they couldn't even hear me cause the music was so loud. Then I ask if they can clean the big round table, they act like they didn't want yo do that either.
Atmosphere: 1
Food: 4
Service: 1
They NEED AN AIR CONDITIONER IN HERE. POOR EMPLOYEES LOOK LIKE THEY WANNA PASS OUT
Atmosphere: 1
Food: 5
Service: 5
Never again 🤢
couldn’t even get my food then wasn’t even able to get a refund, store has 2 people working there. lost money and very pissed.
Honestly, all the previous reviews are spot on. Every table in the dining area was dirty while the employees stood around in the kitchen doing nothing. It would take two minutes to clean the place, come on. Then I get my food and the bun is half torn and the chicken looks like it’s been sitting out for 100 years. The Colonel would be ashamed.
Atmosphere: 1
Food: 2
Service: 2
Food is good the place has a bit of a foul smell
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
I regret our stop for lunch at this KFC. The girl who took my order was incredibly rude. She greeted me with a snarly, What do you want!”, and it just got worse. I ended up telling her there was no need to be rude. I understand we all have bad days, but we all need to be respectful. The food was not great either, but it was more the rudeness that made the whole experience awful!
Atmosphere: 1
Food: 1
Service: 1
We went to get food then they messed the order up so we went back and the girl at the window gave attitude and another girl who was not the manager came to the window then gave attitude how does that work
Service: 1
Hands down the worse ever. Never any food, horrible customer service. If I could give a negative 0 I would… The worst
Atmosphere: 1
Food: 1
Service: 1
This KFC has always been hit and miss with the food and service. This last time the food was so gross! It was the absolute worst fried chicken we've ever had! It was dripping wet with nasty brown grease and the skin was fatty and slimy and hanging off of the chicken pieces! The breading was crumbling off of all of the pieces and falling to the bottom of the bucket and clumping up into little balls of rancid grease mini biscuits! We told them we wanted our meal replaced and they just gave us more of the same chicken! I guess the manager did not train their people how to cook the product nor were they checking the quality of the food! Why would any manager let that terrible chicken leave the drive thru window?? I know the owner of this location would be highly pissed!
Atmosphere: 1
Food: 1
Service: 1
They very rarely get my takeout orders correct there is always something missing. I call then they apologize and offer me a free order which is nice but I can't remember this when I am there. Ehy can't they just dend something I live 25 miles away . However food is what tou expect it to be. A little skimpy on the vhicken if you order s bowl
Atmosphere: 1
Food: 3
Service: 2
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