You know what ruins a business? Horrible customer service. I love the bread here but the woman at the counter today who “helped” us was absolutely awful. When we asked the prices, she rolled her eyes and was so rude/impatient. I thought I was a one off situation (maybe she was having a bad day) but I scrolled through the comments & plenty of people have complained about the treatment from a woman-which I’m assuming is the same lady (older woman who wore pink today). The bakery responded to the other review saying they will look into it-clearly they didn’t or don’t care about the way they present their business. Rude, unprofessional and AWFUL energy. She made us feel uncomfortable the second we walked in. Id give her 0 stars if possible. Doesn’t matter how good the product is… if the person behind the product is down right nasty!
I love supporting local business but they have lost a customer. They will continue to lose customers due to lack of self-awareness. I recommend going to support families who are kind, welcoming and spread LOVE.
Atmosphere: 1
Food: 1
Service: 1
Michael Synan
Very good sourdough
Val T
Pastry is good and their bread is phenomenal. However, no price tags for most of the product. Limited options at the end of the day. And place desperately need some renovation. Felt ancient inside. Also a bit pricy, but it’s worth it in my opinion.
Atmosphere: 1
Food: 4
Service: 4
Tim K
Stopped in for the first time recently, wont be back. Mediocre pastries and bagels, extremely overpriced. Food went bad within a few days and had to toss anyways. Much better options and quality elsewhere.
Atmosphere: 2
Food: 2
Service: 2
Melissa Schneider
Always a great experience, great service, amazing bread and desserts! The raspberry lobster sticks are a must tey, but buy 2 bc one just makes you want another! Yum!
Atmosphere: 5
Food: 5
Service: 5
Matthew Bednash
Lots of great products but those hard rolls they make for sammiches….greatest rolls i’ve ever had,#1 favorite
I always make a point to stop by this bakery when I’m in the area. They have a fantastic selection of breads, bagels, cookies, and pastries—and I’ve never left disappointed (or hungry)!
Debra B
Great bakery, whether you want 1 hard roll or delicious baked goods.
Atmosphere: 5
Food: 5
Service: 5
Lisa
I was born and raised in Scranton but moved to Texas almost 25 years ago.
Atmosphere: 5
Food: 5
Service: 5
wolf pack for life
I love that bakery!!!!great people
Atmosphere: 5
Food: 5
Service: 5
Kathleen Spotts
Awesome,I come from Williamsport to Scranton for a reason I always stop,delicious everything andvthey make a lot.Love my rolls,breads,hoagie /sub rolls.
You know what ruins a business? Horrible customer service. I love the bread here but the woman at the counter today who “helped” us was absolutely awful. When we asked the prices, she rolled her eyes and was so rude/impatient. I thought I was a one off situation (maybe she was having a bad day) but I scrolled through the comments & plenty of people have complained about the treatment from a woman-which I’m assuming is the same lady (older woman who wore pink today). The bakery responded to the other review saying they will look into it-clearly they didn’t or don’t care about the way they present their business. Rude, unprofessional and AWFUL energy. She made us feel uncomfortable the second we walked in. Id give her 0 stars if possible. Doesn’t matter how good the product is… if the person behind the product is down right nasty!
I love supporting local business but they have lost a customer. They will continue to lose customers due to lack of self-awareness. I recommend going to support families who are kind, welcoming and spread LOVE.
Atmosphere: 1
Food: 1
Service: 1
Very good sourdough
Pastry is good and their bread is phenomenal. However, no price tags for most of the product. Limited options at the end of the day. And place desperately need some renovation. Felt ancient inside. Also a bit pricy, but it’s worth it in my opinion.
Atmosphere: 1
Food: 4
Service: 4
Stopped in for the first time recently, wont be back. Mediocre pastries and bagels, extremely overpriced. Food went bad within a few days and had to toss anyways. Much better options and quality elsewhere.
Atmosphere: 2
Food: 2
Service: 2
Always a great experience, great service, amazing bread and desserts! The raspberry lobster sticks are a must tey, but buy 2 bc one just makes you want another! Yum!
Atmosphere: 5
Food: 5
Service: 5
Lots of great products but those hard rolls they make for sammiches….greatest rolls i’ve ever had,#1 favorite
Atmosphere: 5
Food: 5
Service: 5
Nice old rustic vibe. Pastries need TLC
Atmosphere: 4
Food: 2
Service: 2
Great bread and pastries
Atmosphere: 5
Food: 5
Service: 5
The hard rolls are the best
Atmosphere: 5
Food: 5
Service: 5
Bread, rolls and more
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I always make a point to stop by this bakery when I’m in the area. They have a fantastic selection of breads, bagels, cookies, and pastries—and I’ve never left disappointed (or hungry)!
Great bakery, whether you want 1 hard roll or delicious baked goods.
Atmosphere: 5
Food: 5
Service: 5
I was born and raised in Scranton but moved to Texas almost 25 years ago.
Atmosphere: 5
Food: 5
Service: 5
I love that bakery!!!!great people
Atmosphere: 5
Food: 5
Service: 5
Awesome,I come from Williamsport to Scranton for a reason I always stop,delicious everything andvthey make a lot.Love my rolls,breads,hoagie /sub rolls.
Food: 5
Service: 5
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