My delivery order showed up 45 minutes late, the driver did not speak English. When I called the shop to complain the guy who answered the phone called me a racist, refused to give any kind of refund, and told me to never call them again.
Food: 1
Service: 1
Giuseppe Damiano
Listen I'm from NY and this pizza is actually pretty good, definitely in the top 3 best pizzas around this area within a hour drive.. It's kinda like Nassau County pizza if you're from NY. I understand a lot of reviews talk about the service while ordering delivery taking long, i picked it up and the pizza was pretty quick and on-time.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Mallick
Placed an order from work at 10:07 for an 11:45 delivery. At 11:19, I got an email saying my order was canceled. When I was finally able to call (At 11:40), I was told they had just opened and that if I still wanted my order, it would take about 30 minutes. I agreed and confirmed that my card had already been charged. I even asked if they needed anything else before sending it out — they said no and confirmed it would arrive in 30 minutes.
By 12:40, still no food. I called again and was told they had “tried calling me back” (no missed calls on my cell & my work number was linked to the order ) to say the order was canceled and that there was nothing they could do. If I wanted my food, it would now take another hour.
I understand that delays can happen, but the lack of communication and the fact that I was charged with no food delivered was very disappointing.
Here’s to hoping the refund hits my account soon !
Service: 1
JESSIE SCALZITTI
Yummy giant wings very satisfying
Atmosphere: 5
Food: 5
Service: 5
Eve Lotito
Their pizza is absolutely delicious and very affordable. We went twice during a 3 day stay in the Scranton area and did not tire of it. We loved the California pie and the white and plain pies were very good as well. Very kind staff that chatted with us and treated us very well. Would definitely go again if we're back in the area!
Food: 5
Service: 5
Kimberly Higgins
Ordered for this place one time one of my food at 5:30. I got it at 6:30 and they wanted the food back when they were bringing me the correct time and the order ordered it again this time and guess what this time they miss a pizza you spent over $100 Each time when you call back there were some kind of oops I ain’t gonna happen again
Service: 1
Gabriella Mazzarella
So we ordered for my daughter's birthday. We just got a large pepperoni pizsaid. The woman on the phone kept interrupting everything. I was saying from my address to my card number. So that was pretty rude. I know she had a strong accent. So if you're trying to understand something someone saying maybe not interrupt them because she ended up sending him to. The wrong house she wrote down.Let's say 105 instead of 115 and I already paid for the pizza. So if he didn't call my phone to make sure they would've signed the slip and got the pizza. Actually, I already tipped so he just handed me the pizza. After walking down the block, the driver was very nice. However, the pizza taste disgusting. It tasted like was so hard. I'm lucky my kids didn't chip a tooth.It was like we had to order pizza from samario's because we don't want her birthday dinner. Pizza party, to be bad. Thank goodness it was just The Four of Us as a femily. But now we have one cardboard pizza and 1 pizza that everybody got stuff done. So it ended up being a good day thanks to samario's. But this place, I don't know and they raise their prices also. When I guess I have the wrong menu they raise the prices for the deal when I ask about a certain deal. The woman was very rude and told me they didn't have the blue cheese. And then proceeded to ask me how many orders of wings that I wanted when that's not what I was talking about at all.So basically one star you almost learn my daughter's birthday.
Atmosphere: 1
Food: 2
Service: 1
Clem Redenski
How come a sandwich, 20 oz soda and a small bag of potato cost? $14.00 + when the menu gives you the price.
Atmosphere: 2
Food: 3
Service: 1
Tessa Marquardt
Ordered right before closing had to be their last order and they stayed open with smiles on their faces, called me when it was almost done not rushing me at all! I’m now back for the second time and I’m sure many more! The picture is from the first night!
Great food ...the best Buffalo pizza probably ever .. Only problems is the service!!! How u have the restaurant on door dash and everything u try to order it makes u choose a time for the next day???? And if u call to personally put an order in...no answer??!!!!
One time we ordered from my job and I had someone else go out and grab it for me at the time that I was busy.. My coworker came in and said that the guy demanded a tip and I said I took them over the phone using a credit card, and he had to tell the guy that he was sorry, he did not have cash on him.... To ask or wait patiently is cool but to request it ...even when we did?! 😵💫
Atmosphere: 3
Food: 5
Service: 1
PKSeedFlare
They have a good calzone but 19 dollars for a small is kind of crazy. It used to be13 so I was pretty shocked learning they raised the price so much. Maybe it was necessary but I think it's a bit out of my price point now
Amanda Perri
I love Scranton Pizza. The food is good and the staff is always friendly. I’ve been eating here for 5 years and have never had an issue with anything! Definitely recommend.
Tai Adams
There's no way I ordered online, spent the amount of money I spent and got what I got. The portion was extremely small and the I was missing items on the sub🤦♀️ was my first, will be my last. Do not recommend, I don't like spending that type of money to companies that could care less about what you actually ordered.
Eddy Ulkoski
THE BEST IN TOWN. Delicious food✅️ Friendly staff✅️. Orders are delivered promptly and accurately✅️ The gift that keeps on giving!
Great food , owner is super nice
My delivery order showed up 45 minutes late, the driver did not speak English. When I called the shop to complain the guy who answered the phone called me a racist, refused to give any kind of refund, and told me to never call them again.
Food: 1
Service: 1
Listen I'm from NY and this pizza is actually pretty good, definitely in the top 3 best pizzas around this area within a hour drive.. It's kinda like Nassau County pizza if you're from NY. I understand a lot of reviews talk about the service while ordering delivery taking long, i picked it up and the pizza was pretty quick and on-time.
Atmosphere: 5
Food: 5
Service: 5
Placed an order from work at 10:07 for an 11:45 delivery. At 11:19, I got an email saying my order was canceled. When I was finally able to call (At 11:40), I was told they had just opened and that if I still wanted my order, it would take about 30 minutes. I agreed and confirmed that my card had already been charged. I even asked if they needed anything else before sending it out — they said no and confirmed it would arrive in 30 minutes.
By 12:40, still no food. I called again and was told they had “tried calling me back” (no missed calls on my cell & my work number was linked to the order ) to say the order was canceled and that there was nothing they could do. If I wanted my food, it would now take another hour.
I understand that delays can happen, but the lack of communication and the fact that I was charged with no food delivered was very disappointing.
Here’s to hoping the refund hits my account soon !
Service: 1
Yummy giant wings very satisfying
Atmosphere: 5
Food: 5
Service: 5
Their pizza is absolutely delicious and very affordable. We went twice during a 3 day stay in the Scranton area and did not tire of it. We loved the California pie and the white and plain pies were very good as well. Very kind staff that chatted with us and treated us very well. Would definitely go again if we're back in the area!
Food: 5
Service: 5
Ordered for this place one time one of my food at 5:30. I got it at 6:30 and they wanted the food back when they were bringing me the correct time and the order ordered it again this time and guess what this time they miss a pizza you spent over $100 Each time when you call back there were some kind of oops I ain’t gonna happen again
Service: 1
So we ordered for my daughter's birthday. We just got a large pepperoni pizsaid. The woman on the phone kept interrupting everything. I was saying from my address to my card number. So that was pretty rude. I know she had a strong accent. So if you're trying to understand something someone saying maybe not interrupt them because she ended up sending him to. The wrong house she wrote down.Let's say 105 instead of 115 and I already paid for the pizza. So if he didn't call my phone to make sure they would've signed the slip and got the pizza. Actually, I already tipped so he just handed me the pizza. After walking down the block, the driver was very nice. However, the pizza taste disgusting. It tasted like was so hard. I'm lucky my kids didn't chip a tooth.It was like we had to order pizza from samario's because we don't want her birthday dinner. Pizza party, to be bad. Thank goodness it was just The Four of Us as a femily. But now we have one cardboard pizza and 1 pizza that everybody got stuff done. So it ended up being a good day thanks to samario's. But this place, I don't know and they raise their prices also. When I guess I have the wrong menu they raise the prices for the deal when I ask about a certain deal. The woman was very rude and told me they didn't have the blue cheese. And then proceeded to ask me how many orders of wings that I wanted when that's not what I was talking about at all.So basically one star you almost learn my daughter's birthday.
Atmosphere: 1
Food: 2
Service: 1
How come a sandwich, 20 oz soda and a small bag of potato cost? $14.00 + when the menu gives you the price.
Atmosphere: 2
Food: 3
Service: 1
Ordered right before closing had to be their last order and they stayed open with smiles on their faces, called me when it was almost done not rushing me at all! I’m now back for the second time and I’m sure many more! The picture is from the first night!
Restaurantji Recommends
Great food ...the best Buffalo pizza probably ever ..
Only problems is the service!!!
How u have the restaurant on door dash and everything u try to order it makes u choose a time for the next day????
And if u call to personally put an order in...no answer??!!!!
One time we ordered from my job and I had someone else go out and grab it for me at the time that I was busy.. My coworker came in and said that the guy demanded a tip and I said I took them over the phone using a credit card, and he had to tell the guy that he was sorry, he did not have cash on him....
To ask or wait patiently is cool but to request it ...even when we did?! 😵💫
Atmosphere: 3
Food: 5
Service: 1
They have a good calzone but 19 dollars for a small is kind of crazy. It used to be13 so I was pretty shocked learning they raised the price so much. Maybe it was necessary but I think it's a bit out of my price point now
I love Scranton Pizza. The food is good and the staff is always friendly. I’ve been eating here for 5 years and have never had an issue with anything! Definitely recommend.
There's no way I ordered online, spent the amount of money I spent and got what I got. The portion was extremely small and the I was missing items on the sub🤦♀️ was my first, will be my last. Do not recommend, I don't like spending that type of money to companies that could care less about what you actually ordered.
THE BEST IN TOWN.
Delicious food✅️
Friendly staff✅️.
Orders are delivered promptly and accurately✅️
The gift that keeps on giving!
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