TGI Fridays
620 Scranton Carbondale Hwy, Scranton
(570) 558-5500
Recent Reviews
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It was pouring and we accidentally went in the side door ...Oops but the waitress was amazing she greeted us with a smile and showed us ro the host then once seated she appeared again an was our waitress. She had patience with my elderly mother in law .. and my hangry teenager... she rubbed somw of hwr positive vibes on them both and had all 3 of us smiling mid meal . Thanks for caring and making this trip rememberable
Atmosphere: 5
Food: 5
Service: 5
Food was excellent and we hardly had to wait for our food ! Pictures are from a much older visit. After this weekends visit 7/26 I chose to update this review. The service was awful. I had order the strawberry dirty soda twice both times I politely asked for no whipped cream with sprinkles both times it came out that way. My server was Jessica. Where we were seated I was facing the bar meaning I was able to observe my drink being made and being remade. I saw all the night shift servers and off the clock manager plus the manager who was on the clock all chatting. Well the manager who was on the clock wearing a shiny orange shirt goes “this isn’t a starbucks” and everyone laughed and the comment. The other girl who was the hostesss and Jessica were talking about how funny it would be to just scoop the whipped cream out with their bare hand and toss it. The off the clock manager who was at the bar being served looked right at me and laughed. This is the most unprofessional situation i’ve ever been put in. All my boyfriend and I wanted was a nice relaxing date. When my boyfriend went off to the bathroom Jessica came over and over explained the situation and tried saying I misheard. Then the off the clock manager came over after my boyfriend returned and said he “would never laugh at someone”. Overall awful definitely won’t be going back on no Saturday nights. All I have to say is i hope no one else has had to feel that way when dining here. Shame on the staff and management. Plus we never use coupons but we had one from the clipper gave it to Jessica at the beginning of our visit and it was never applied to our bill.
Atmosphere: 2
Food: 5
Recommended dishes: Fries
Went to try the 50¢ wing night. Food was ok, service was meh but the food poisoning I got for two days afterward was 0/5 stars
Atmosphere: 2
Food: 3
Service: 2
This isn't our first time here. We know of tough time and I know what Friday's is going through!
Well, if you love Fridays food, service, ambience and fun, then I would urge you to support this business and it's staff that works so hard to go out of their way to make your visit a memorable one
Special call out to Chris the manager for looking after his guests and Candice for taking care of us and going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
The food was awful. I’m so upset I even paid for my food. The service was good but the people cooking this food needs to be checked out by management.
Atmosphere: 3
Food: 1
Service: 5
Perfect place for a leisurely afternoon meal. Very clean and an exceptionally friendly staff!
Atmosphere: 4
Food: 4
Service: 5
Service was great! Staff was amazing!always checking on us and food was home run! Steak and chicken fajitas ! 10/10 seated quick unlike chilis which was bad experience first step in door!
Atmosphere: 5
Food: 5
Service: 5
The food is delicious and the food is super fresh.
Atmosphere: 4
Food: 4
Service: 4
Food is fine for a chain. Trish is our favorite bartender
Dietary restrictions: Gluten-free
Kid-friendliness: Yup
Atmosphere: 5
Food: 5
Service: 5
Very nice happy hour. Love Corinne is great. Best place in this area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Margarita Shrimp Cocktail
Restaurantji Recommends
Come here for the happy hour quite frequently. Corinne, Chris, and the rest of the crew are always a pleasure to deal with and the beers are always ice cold. There aren’t too many places in our area with a happy hour as well priced throughout the week. Would recommend to everyone looking for an after work hangout.
The restaurant is always very clean and the service is always prompt.
Atmosphere: 5
Food: 5
Service: 5
I was Very disappointed & cheated.. the hamburger was burnt & black so they offered to bring me another one.. After some time they brought back the same one but covered it with lettuce & the bun claiming it is a new one.. I will never go there again..
Atmosphere: 3
Food: 1
Service: 1
We had to travel over an hour to get to the restaurant because the ones near us have closed and we had gift cards. It was worth the trip.
Atmosphere: 5
Food: 5
Service: 5
Corinna and Chris were wonderful !!!!
Atmosphere: 5
Food: 5
Service: 5
Went in for a simple/ quick lunch, after waiting quite a long time our food arrived. Our food had pieces of blue plastic in it. I spoke with our waitress and she stated that it was the gloves that the cooks use. After sending it back a 'Manager' came over with absolutely ZERO empathy and simply commented atleast the kitchen staff uses gloves !!!! Definitely will not return, I highly suggest that you send your management staff for training because they clearly don't care nor understand what customer service is !!!
Atmosphere: 1
Food: 1
Service: 1
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