Wow Bao

620 Scranton Carbondale Hwy, Scranton

Recent Reviews

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Eric Flores

Waste of money you will be hungry still and can find better in any grocery store. Ordered three different chicken combos all had five very tiny burnt dry pieces of chicken and rice was mushy and gross definitely frozen food just heated up but then sitting out. How do you mess up rice. Very tiny portions three combos barely enough to feed two people. Spent 60$ and we won’t even eat this it’s gross and when I say dry it’s crunching. Teriyaki and orange chicken shouldn’t not be burnt and crunchy. Place is a scam wish I checked the reviews first

Food: 1

Ryan Camaratta

First time I've ever left a negative review let alone one star. This was like the small plastic clamshell container a restaurant gives you to take one slice of cake home, with microwaved rice and two small Bao in it. When I say microwaved I mean it. Outside is wet and soggy, instead tasted like a stale bread (ie, microwaved) the rice was microwaved, and whatever meat was supposed to be inside wouldn't fill a spoon and tasted like nothing.

This is equal to, or worse, than the weird generic brand of frozen microwavable food that you'd buy at Walmart when it's 11pm after a 16 hour shift and you just desperately need food, and then you get home and it's not enough. It's not good. It might even make you feel ill. It smells like dyes and preservatives.

And you go to bed still hungry, after eating soggy, room temperature Generic Food Product #5 and fall asleep riddled with shame and guilt over the fact that apparently you didn't respect yourself enough to get a meal. McDonald's is gourmet compared to this.

I detest this place's existence and I consider what happened to me on the night I ordered this a crime

P.S. - I tried to take a picture of my food but it was too small to show up on a camera, foh

Rhajae Douglas

portions so small it should be illegal was the first thought when my delivery arrived..I can honestly say this is the most bland food i’ve ordered all year , don’t waste your money truly horrible food..NEVER AGAIN

Food: 1

Dan Blinn

Ordered 2 bowls and the sampler off of Uber eats, and paid extra for the fried rice for the bowls. I got the plain white rice, which tasted like it was days old, in both bowls. The sampler was also missing the egg roll. The portions are very small for the price I paid and all the food is bland. I dont know how their frozen stuff in the grocery store is but if you're thinking about ordering off of doordash, Uber eats, etc... don't. Save your money and get literally anything else.

Darby Wing

This may be the worst "Asian food inspired" garbage I have ever eaten.

Emily Jenkins

Ordered delivery and it was hot! Tasted delicious! The chicken potstickers were my favorite! Highly recommend!!

Food: 5

Service: 5

Kayla Saulpaugh

Shockingly small portion size. Ridiculously priced for what you actually get. Not even enough to fill a small child. teriyaki bowl was watery and cold.

Ceena

Sorry ass place. Food was terrible. Ordered through doordash and took forever to get here. Tiny portions!!! A rip off. Not worth a single penny. I didn’t read reviews until after ordering and DD wouldn’t give a full refund after placing my order. Please do not waste your time or money here. I am embarrassed for them. Rice doesn’t even fill the container and is a kids size meal

Atmosphere: 1

Food: 1

Service: 1

Ariianne Lei

Ordered wow bao after surgery and the food was less than disappointing. For each bowl costing almost $20 each, the portions did not match the price. Granted, we ordered before they closed but giving us scraps and scrapings is unacceptable. The food was cold and the rice was hard. The bao was not that good. The pot stickers were okay. I ordered from the Wow Bao @ Zoup! In Colorado Springs

Hana Chan

This is the grossest thing on the planet. Not only do they give you NOTHING inside your buns and on your rice, the rice is hard and uncooked. Everything tastes bland and disgusting. Overpriced for nothing. I'm surprised they're even still open.

Atmosphere: 1

Food: 1

Service: 1

Anyone

Ordered through door dash. The food came 2 hours later cold. The fried rice portion only had 4 bites for $6.99. The baos and eggrolls was disappointing. Will never ever order from this “restaurant” ever again. Save yourself!

Atmosphere: 1

Food: 1

Service: 1

Vernon Kalugdan

As others have said this is a ghost kitchen run by Wow Bao through TGI Fridays. I wanted to give the benefit of the doubt and disregard all the bad reviews. I’ve grown up with fresh home made bao and just had that craving. This isn’t a knock on TGI Fridays as they are operating under an agreement. Having had TGI Fridays food in the past, I’d say their cooking of Wow Bao foods is limited to the constraints of an unsteady customer base and frozen supplies. I’ve been told by TGI Fridays this operation has been ongoing for over a year. If this food is representative of Wow Bao’s quality and business model I’d be ashamed to work for their leadership. TGI Friday’s food is markedly better than what I just received. Service from TGI Fridays was nice, very cordial and accommodating staff. There is a dedicated person for handling of the ghost kitchen orders. They do not have menus but were happy to verbally describe their offerings. I used the online google page to search and decide. The ordering and checkout is typically door dash or the like, I ordered at the checkout and pickup area which is their drink station in the back of the main restaurant adjacent to the kitchen itself. I was advised my order would take approximately 20 minutes and my order took in fact approx 20 minutes and I’ll assume I received it just as it was completed off the ticket. No significant complaints with the service other than a physical menu would be nice.

Now the food.

The bao is the main desire i had and as their name is Bao Wow I was excited to try what I’ll assume their prized offering is. The bao is clearly frozen. They are very tiny, soggy, and they came out luke warm to cool. Their fillings of Mongolian beef and teriyaki chicken had a lack of true flavor. You can taste the flavors but they are so distant from existing frozen on a shelf until called upon to be steamed. The buns, I can anttest, taste ans if and are in fact steamed, which from frozen will lead to a soggy bottom that falls apart. You also will get a sticky heavy chew rather than a moist fluffy and soft texture.

The chicken egg rolls seem to suffer the similar issues from sitting frozen. They have a fried crunch but the filling is where it’s apparent they have sat again frozen. The color of the chicken appears dull, dark, and blended to its close neighbors of vegetables. Again the flavors seem to be there but still lacking and bland. I would prefer a run of the mill corner store Chinese food restaurant egg roll to this. Clearly those are frozen as well, but these seem to carry the appearance of freezer burnt innards.

The orange chicken had an air fried appearance. I have an air fryer and have been able to produce chicken with a slight crust but flavorful, juicy, tender chicken inside. This is not what I received. What was not coated with orange sauce was dry, hard, crispy, overcooked possibly. The chicken had a crunchy outside and dry dull flavorless inside. Also cool despite receiving my order supposedly at the time of completion. My assumption is the frozen aspect affecting all of the food except the rice. The rice honestly wasn’t too bad. Fresh, soft, fluffy, slightly soggy w parsley and a few tiny bits of veg.

Wow Bao should rethink if this is how they want to be known. Stick to your dedicated shops and rethink the frozen foods. Quality over quantity. Selling food like this will not create a repeat customer. I would however visit TGI Fridays with my family again for legit TGI Fridays food. Additionally, I have had excellent food from other ghost kitchens and pop ups. Even some food trucks are more impressive than this Wow Bao offering.

The portions are small, the food is mediocre, the price you’ll pay for what you’ll get is shameful. You’ll be left hungry, lacking, and wanting, and lighter in the pocket while not understanding why.

Atmosphere: 1

Food: 1

Service: 4

Kimberly Colon

This was an absolute waste of money!!! Spent over $100 to try different things on the menu. Bao was burnt cold inside. I got orange, sesame and fried chicken bowls. All were all half the size of a kids meal and all the chicken was DRY and BURNT. The crab ragoons are so stale that they were hard to bite into. And the potsticks were freezer burnt and was not the filling i asked for. The best thing I ordered was the Dr Pepper in a bottle because they could ruin that.

Atmosphere: 1

Food: 1

Service: 1

Nikki Scribner

Don't. Seriously.... just don't.

ian campbell

Tiny portions. The bao buns were doughy and frozen tasting. Chicken definitely came out of a freezer as well. They gave me 2 pieces of orange chicken and some burnt crumbs. Didn’t realize this was a ghost kitchen.

Food: 1

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