Way understaffed. Took 25 minutes to get cold food.
Atmosphere: 1
Food: 1
Service: 1
sasha j
Fries were old and cold mixed with hot fries. Cheese on sandwich was cold and I don't know why they didn't microwave the burger just a couple of seconds so cheese would be melted. It's not rocket science people. The travel plaza was nice though.
Atmosphere: 4
Food: 1
Service: 2
Marcus Pooler
Avoid here during lunch at all cost. Burger King and Popeyes completely understaffed. People waiting a hour for food. Any time someone got food the mob of people waiting cheered for them. Keep Driving!!!
Atmosphere: 1
Service: 1
Kione
40 MINUTE WAIT FOR A BACONATOR AND A SMALL FRY! $15 DOLLARS. ‼️‼️AVOID AVOID AVOID‼️‼️‼️
Erturk Turan
They are extremely understaffed. Not the employees fault but waiting 30mins for a subpar burger is frustrating. And it was overpriced. This is not an airport.
Atmosphere: 1
Food: 3
Service: 1
Thea
Had to wait a long time to get our orders. Pretty slow, but at least the foods were tasty.
Boris Nemirov
Absolutely awful. Super slow. 20 min waiting to get a few crappy sandwiches. Overpriced - almost $15 per meal for this total garbage. Got half the order wrong and we got wrong items. The food, if it can be called that here, is disgusting and inedible. Not much of a choice when on the road, but this dump is to be avoided. Beyond horrible, even for a Burger King.
Atmosphere: 1
Food: 1
Service: 1
Liam Hensel
We went there on our vacation and we were really hungry the people don’t even know what’s going on or what there doing
Atmosphere: 1
Food: 1
Service: 1
Anthony Shepherd
I usually prefer Burger King but after this visit I probably won’t eat anytime soon. The burger was awful, no taste at all.. had to wait over 20 minutes to get it and it wasn’t fresh at all. Old fella at the counter is rude.
Atmosphere: 1
Food: 1
Service: 1
Sixtus Cardinal
WORST Burger King I have ever seen. The food took forever and the workers are unsanitary. While I was standing and waiting for my burger, I watched the guy making the food touch raw meat and then proceed to make sandwiches WITHOUT changing his gloves. This was after he used his hands in the same gloves to pull up his pants and wipe his sweaty forehead. This is gross cross contamination that could honestly poison people making them sick or worse. No way I was eating anything that came from that guy. I told the manager, who did refund my money- but I wonder who someone can even work in food service with such a lack of safety practices. I understand short staffing- but that is NOT an excuse for poor sanitation practices. It is a shame, as eating at the service plaza is so much easier than getting off the turnpike- but do yourself a favor and take the time to exit at Somerset and find any other fast food joint!
Clean, polite, professional, and tasty. All you could ask for from a rest area fast food restaurant!
Atmosphere: 5
Food: 5
Service: 5
Akmal narziev
If there was NO STAR , i would give that , Cuz this place BURGER KING at service plaza some how dont take coupons which i took my time to fill out the survey which was showing at back of the receipt.
Jon Yerrick
I finally gave up and walked out without my food.
Atmosphere: 1
Food: 1
Service: 1
Andrew Pletcher
The Christine that works at this burger King does not have the right to treat people like dirt no mater if it's a customer or co workers she don't have the right temper for the job if I was the manager of that store I'd fire her just cause of her attitude she is a trouble maker and causes drama in the work place and it seems that the main manager don't care what this Christine does so that shows me favoritism to other workers or customers the last I know the motto for fast food is the customer is always right I worked fast food and my crew never acted like this Christine does I would not recommend anyone to go to this establishment cause of rude workers
Eric Baptiste
3/13/2025. At 12:32:23 pm. Order # 58 , store # BK-18461. Worst burger king that I have ever been at, and I have been all over the world. Ordered a double whopper jr with out a bun. Got two tiny little pieces of meat, a piece of lettuce the size of three postage stamps, a piece of tomato that was a little bigger then a cherry tomato. Two pieces of onion about two inches long and a large amount of mayo on the outside of the container. My wife's burger was just as bad. Waited for about 15min after ordering. It was like watching the staff working in slow motion. Will never stop and eat there again. How this Burger King can stay open is one of life's greatest Mysteries.
Way understaffed. Took 25 minutes to get cold food.
Atmosphere: 1
Food: 1
Service: 1
Fries were old and cold mixed with hot fries. Cheese on sandwich was cold and I don't know why they didn't microwave the burger just a couple of seconds so cheese would be melted. It's not rocket science people. The travel plaza was nice though.
Atmosphere: 4
Food: 1
Service: 2
Avoid here during lunch at all cost. Burger King and Popeyes completely understaffed. People waiting a hour for food. Any time someone got food the mob of people waiting cheered for them. Keep Driving!!!
Atmosphere: 1
Service: 1
40 MINUTE WAIT FOR A BACONATOR AND A SMALL FRY! $15 DOLLARS. ‼️‼️AVOID AVOID AVOID‼️‼️‼️
They are extremely understaffed. Not the employees fault but waiting 30mins for a subpar burger is frustrating. And it was overpriced. This is not an airport.
Atmosphere: 1
Food: 3
Service: 1
Had to wait a long time to get our orders. Pretty slow, but at least the foods were tasty.
Absolutely awful. Super slow. 20 min waiting to get a few crappy sandwiches. Overpriced - almost $15 per meal for this total garbage. Got half the order wrong and we got wrong items. The food, if it can be called that here, is disgusting and inedible. Not much of a choice when on the road, but this dump is to be avoided. Beyond horrible, even for a Burger King.
Atmosphere: 1
Food: 1
Service: 1
We went there on our vacation and we were really hungry the people don’t even know what’s going on or what there doing
Atmosphere: 1
Food: 1
Service: 1
I usually prefer Burger King but after this visit I probably won’t eat anytime soon. The burger was awful, no taste at all.. had to wait over 20 minutes to get it and it wasn’t fresh at all. Old fella at the counter is rude.
Atmosphere: 1
Food: 1
Service: 1
WORST Burger King I have ever seen. The food took forever and the workers are unsanitary. While I was standing and waiting for my burger, I watched the guy making the food touch raw meat and then proceed to make sandwiches WITHOUT changing his gloves. This was after he used his hands in the same gloves to pull up his pants and wipe his sweaty forehead. This is gross cross contamination that could honestly poison people making them sick or worse. No way I was eating anything that came from that guy. I told the manager, who did refund my money- but I wonder who someone can even work in food service with such a lack of safety practices. I understand short staffing- but that is NOT an excuse for poor sanitation practices. It is a shame, as eating at the service plaza is so much easier than getting off the turnpike- but do yourself a favor and take the time to exit at Somerset and find any other fast food joint!
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Clean, polite, professional, and tasty. All you could ask for from a rest area fast food restaurant!
Atmosphere: 5
Food: 5
Service: 5
If there was NO STAR , i would give that ,
Cuz this place BURGER KING at service plaza some how dont take coupons which i took my time to fill out the survey which was showing at back of the receipt.
I finally gave up and walked out without my food.
Atmosphere: 1
Food: 1
Service: 1
The Christine that works at this burger King does not have the right to treat people like dirt no mater if it's a customer or co workers she don't have the right temper for the job if I was the manager of that store I'd fire her just cause of her attitude she is a trouble maker and causes drama in the work place and it seems that the main manager don't care what this Christine does so that shows me favoritism to other workers or customers the last I know the motto for fast food is the customer is always right I worked fast food and my crew never acted like this Christine does I would not recommend anyone to go to this establishment cause of rude workers
3/13/2025. At 12:32:23 pm. Order # 58 , store # BK-18461. Worst burger king that I have ever been at, and I have been all over the world. Ordered a double whopper jr with out a bun. Got two tiny little pieces of meat, a piece of lettuce the size of three postage stamps, a piece of tomato that was a little bigger then a cherry tomato. Two pieces of onion about two inches long and a large amount of mayo on the outside of the container. My wife's burger was just as bad. Waited for about 15min after ordering. It was like watching the staff working in slow motion. Will never stop and eat there again. How this Burger King can stay open is one of life's greatest Mysteries.
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