Terrible service and extremely long wait times. Avoid this Dunkin if you can. I waited 20 minutes for a black coffee.
Atmosphere: 1
Service: 1
Tony Ayala
The short chick behind the counter is priceless. Someone in line told me it would be good but I couldn’t fathom how. Bot was I wrong. I thought I was being punked. How does she still work here. She can’t place orders correctly on the screen. She can’t listen to an order that you are giving. I was literally ordering iced coffee. Not much to it. She is like a small gestapo. Free entertainment while road tripping from Chicago to the East coast. I’m coming back to record this next time. This needs to be a roadside attraction.
Atmosphere: 2
Food: 3
Service: 1
Alexea Rivera
Good thing I keep my own creamer in the truck.
Service: 1
Benjamin Seltzer
Wow great staff Emma worked w me and made the perfect drink!!
Atmosphere: 5
Food: 5
Service: 5
Ramesh D Foodie
Conveniently located in the Service Plaza, the staff here is able to get the order in time. They do have the order screens for ease of use.
Atmosphere: 5
Food: 4
Service: 5
B B
It’s not full(
Atmosphere: 2
Food: 2
Service: 2
Dragon SH LLc
They had buses come into the Travel plaza. Beings the orders didn’t come out in order, someone else grabbed the drink I ordered and the line was insane to get the order corrected. Not happy with the experience
Atmosphere: 4
Service: 4
Dane
Heather who waited on me and prepared my drink was friendly. My beverage was prepared quickly too.
They never have donuts considering it's a donuts shop lol. I have been there several times and never a good experience
Atmosphere: 1
Food: 1
Service: 1
S7Wa G
7 people in line... fast service! Great full service place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
Antara Mishra
I usually love the vanilla latte from Dunkin but it was a disappointment here. I waited in line for 20 mins only to get a latte, there was no vanilla flavor added to it... Although I paid extra for the flavor! Makes sense why the rating is so bad here.
Sadie Canada
I see why dunkin has a 1.8. I been in line for 30 minutes. Smh the girl making the sandwich doesn't change her glove and threw my food at me. Really dunkin don't. Have customer service respect for customer rude wow
Atmosphere: 2
Service: 1
Sasha Pope
I don't understand the bad rating bc I got my food it was fresh my drink was right the people were nice and everything was opposite of what the reviews say I think people are just misunderstanding them by thinking they're rude when they are possibly just a little mentally challenged or have disabilities but they were very nice to me
Drink was half full and the sandwich was ice cold
Terrible service and extremely long wait times. Avoid this Dunkin if you can. I waited 20 minutes for a black coffee.
Atmosphere: 1
Service: 1
The short chick behind the counter is priceless. Someone in line told me it would be good but I couldn’t fathom how. Bot was I wrong. I thought I was being punked. How does she still work here. She can’t place orders correctly on the screen. She can’t listen to an order that you are giving. I was literally ordering iced coffee. Not much to it. She is like a small gestapo. Free entertainment while road tripping from Chicago to the East coast. I’m coming back to record this next time. This needs to be a roadside attraction.
Atmosphere: 2
Food: 3
Service: 1
Good thing I keep my own creamer in the truck.
Service: 1
Wow great staff Emma worked w me and made the perfect drink!!
Atmosphere: 5
Food: 5
Service: 5
Conveniently located in the Service Plaza, the staff here is able to get the order in time. They do have the order screens for ease of use.
Atmosphere: 5
Food: 4
Service: 5
It’s not full(
Atmosphere: 2
Food: 2
Service: 2
They had buses come into the Travel plaza. Beings the orders didn’t come out in order, someone else grabbed the drink I ordered and the line was insane to get the order corrected. Not happy with the experience
Atmosphere: 4
Service: 4
Heather who waited on me and prepared my drink was friendly. My beverage was prepared quickly too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin' Energy
Truly horrendous.
Service: 1
Restaurantji Recommends
They never have donuts considering it's a donuts shop lol. I have been there several times and never a good experience
Atmosphere: 1
Food: 1
Service: 1
7 people in line... fast service! Great full service place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
I usually love the vanilla latte from Dunkin but it was a disappointment here. I waited in line for 20 mins only to get a latte, there was no vanilla flavor added to it... Although I paid extra for the flavor! Makes sense why the rating is so bad here.
I see why dunkin has a 1.8. I been in line for 30 minutes. Smh the girl making the sandwich doesn't change her glove and threw my food at me. Really dunkin don't. Have customer service respect for customer rude wow
Atmosphere: 2
Service: 1
I don't understand the bad rating bc I got my food it was fresh my drink was right the people were nice and everything was opposite of what the reviews say I think people are just misunderstanding them by thinking they're rude when they are possibly just a little mentally challenged or have disabilities but they were very nice to me
Atmosphere: 5
Food: 5
Service: 5
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