McDonald's
727 PA-113, Souderton
(215) 723-0193
Recent Reviews
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Good place to start in the working field
Atmosphere: 5
Food: 5
Service: 5
Double 1/4 lb was great as usual
Atmosphere: 3
Food: 4
Service: 4
Horrible service and poor food
Atmosphere: 1
Food: 1
Service: 1
Not bad. Pretty good for a McDonalds, actually. I wish the buns weren't so dry and that the burger had some seasoning, but it was quick and edible, everything I expected.
Atmosphere: 3
Food: 3
Service: 4
Worst fast food timing in the history of food
Atmosphere: 1
Food: 1
Service: 1
I don't know why people think pulling forward to wait for their order is a bad thing. We have many customizations and items it takes a few minutes to prepare it. The owner of this franchise is a nice person and does fries and doesn't skimp on them. All the managers are nice and they effectively delegate. It's a great starting job for teenagers and it teaches you the responsibility of helping the business thrive. At times this job can be stressful, but you have to be willing to put in effort and work under pressure in a fast pace environment.
Atmosphere: 5
Food: 5
Service: 5
Best coffee latte š
Food: 5
Food was amazing but this guy was so mean because we came in with a lot of people and this guy said when we were getting ketchup and he said for the thousand times they got ketchup
Atmosphere: 4
Food: 5
Service: 2
Good food, but took forever since we were dine in
Atmosphere: 3
Food: 5
Service: 4
I placed an order on the app, it did not give me a choice to go inside, it automatically choose the drive-thru. I went inside used the kiosk to put my drivethru pick up # from the app to let them know I am here to pick up the food. I went to the counter and all of the other staff was very nice except for the manager who was extremely disrespectful and rude and kept yelling at me telling me that I did not place an order and I should know how to use the app better and (Iāve been using for over a year, it was an app problem/glitch not a me problem but he was so rude and embarrassing continue to tell me I didnāt place any order until the nice staff in the back brought my receipt order and handed it to him and I said see you had me up here a LONG time berating me telling me that I did not order and I showed you proof that the payment went thru 10 minutes ago had me out here waiting 10 minutes embarrassing me, ruining my Friday night dinner with my kids all because you have VERY poor customer service skills and want to argue with a customer who is just trying to get the food she paid for. He quick tried to change his tune once he realized I was telling the truth and that I told him I was HIGHLY dissatisfied with his service and he should NOT have treated me like that and TRY to lecture me about a glitch on the app which only allowed me to āpick-upā drive-thru. It was NOT that damn deep that I accidentally somehow ordered drive-thru and instead came inside to pick-it up. He made it a huge spectacle and was very negative and rude towards me about it. Meanwhile my childrenās and my food was cold by the time we actually got it, he wasted a bunch of my time and his employees time and ruined me and my childrenās dining experience completely. The ppl he made me look bad in front of sitting down you can be sure I went and told them how he treated me and how he ended up being wrong and eating his words. How embarrassing to be treated like that as if Iām some kind of dishonest ignorant dumb scammer trying to get food I did not order or pay for. How dare him treat me like that. Itās a shame because the other employees in the restaurant and at the drive-thru are VERY nice, kind, helpful and hardworking. The place was clean and those employees always give a smile and good service but this manager ruined all of that. This was around 6:48 pm I didnāt get my food until WAY after I ordered it. Have me standing there at the counter making me look crazy begging and pleading for the food I paid for 10-15 minutes ago and it wasnāt even busy. Showing him the email PROOF that the money was taken out of my account and still continued to deny me and disrespect me with all this rude non-relevant pointers on the app and DENY giving me my food I paid for and keep telling me I didnāt order it.
P.s. Iāve been going here for years and the Drivethru staff is always nice and great service. They would recieve 5 stars. This review is for the horrible manager that I had the displeasure of having to talk to last evening around 6:45 pm. šš¼šš¼šš¼šš¼
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible service. Management and staff are terrible and rude. Items are always forgotten. When things are missing from your order, they like to refuse to give you a refund or remake the item thatās missing from your order.
Atmosphere: 1
Food: 1
Service: 1
Fast service and great big breakfast! Customer service was great with a smile.
Atmosphere: 5
Food: 5
Service: 5
Gargage
Atmosphere: 1
Food: 1
Service: 1
Best McDonald's branch i have ever seen, the workers are so kind and nice specifically Rick, thank you so much
Atmosphere: 5
Food: 5
Service: 5
My mistake eating this crap
Parking: Very unsafe must cross a state highway
Recommended dishes: French Fries
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