This location is probably the worst Wendy’s that I have ever been to. I have gone here multiple times, the employees attitudes are the worst. Every time there is something wrong with my order. The girls in the back are singing and yelling the whole time. Today I went with my mother cause she wanted lunch, we were the only people in the store. They made my food and put it on the counter without calling my name. I went up and saw it was just sitting there. The nuggets and fries were freezing cold. I asked her if she even called my name and she had a very bad attitude and said I yelled it. I know for a fact she didn’t. But the whole time we were there I could clearly hear their whole conversation in the back.
Overall every time I go in here the experience is awful.
Atmosphere: 1
Food: 1
Service: 1
Chris CCK
Went threw the driverthrew. Placed an order for 4 orders of chicken tenders. Was really happy that they said they would have to make them and it would take about 6 or 7 minutes. I had no problem with that, as I would be getting them freshly made. I get home and there was only 2 orders in the bag. I try to call the phone number on line but the number was disconnected. Why is thar number still on line for the store? I returned to the store and they remembered me and the order and said they were sorry and to pull right up. I said I want two freshly made orders and not the ones they forgot to give me. The girl at the order window said that there was only 2 people working and they didnt have time to make them new. I told her I dont care and I wanted a new order made. She then said I was yelling at her and I said I was not yelling, I was just telling her I did not want the ones she forgot to give me, I want fresh ones that are hot and not sitting around since she didnt give them to me originally. Your company sucks and the chicken tenders are not worth the time, trouble, money and the gas waisted to drive back to your company. I assure you it will never happen again. Never Wendys again for me or my family!
Tara Gilligan
To the kind man working the drive thru on 12/23 at around lunch time- thank you for being so kind and cheerful. I was having a rough day and drove away with a big smile on my face!
Rich B
Typical fast food. Our family was debating which fast food chain has the best burger and fries. We took a day to try all five of the local (Souderton, PA area) offerings that were roughly equivalent: 1/4 pound burger, with lettuce, onion, tomato, sauce and cheese.
Wendy's burger took 5th place, their fries took 4th
Atmosphere: 3
Food: 3
Service: 3
ROBERT OBERMEIER
Never got to order. After 5 minute wait at 5:15 pm one of the employees informed us that there were only 3 employees there so we left and went to Mc donalds
P. Jason Peters
Not serving breakfast at 930AM?????? Good way to alienate some of your best customers! The owner of this restaurant is lost and needs to learn his industry!
Atmosphere: 2
Food: 4
Service: 1
Matt Fuchs
The gentleman that works lunch at the window with the white beard, awesome guy.
Atmosphere: 4
Food: 4
Service: 5
JOSEPH CULLEN
Here at 12:17 and they’re not open
Elizabeth L
Burger was undercooked. Couldn’t finish it. Have never received a burger this color from a fast food restaurant before
Food: 1
Megan Detwiler
We had such a great experience tonight for dinner. Angelique was so friendly and helpful with ordering for the kids, and making sure they were all happy. Her hospitality was greatly appreciated.
If you’re going to be open until 1 am it doesn’t mean just use the left overs from the dinner rush. Got a regular large baconator meal with fries that were so old and freezer burnt they looked like they had been picked off the ground. Wendy’s slogan for this location is “proving time and time again why you should go to McDonald’s”
Atmosphere: 1
Food: 1
Service: 1
Keith Fuller
Store was vacant.
Ron Manzo
Don’t bother
Atmosphere: 1
Food: 1
Service: 1
Joanne Manzo
Horrible, burgers were dry and had to have been sitting for awhile. Chicken sandwiches were rubbery and dry. Everything was cold. Fries were old too. The only thing that was good was the frosty and cinnabon.
Food: 1
Service: 4
Dennis Detwiler
2 visits: It visit store not home, lack of staff. Had to wait in drive through line 40 minutes to get my mobile order.
Second visit, pick up my order and no chili. This was 11:45. Walked out. Still trying to resolve money charged.
This location is probably the worst Wendy’s that I have ever been to. I have gone here multiple times, the employees attitudes are the worst. Every time there is something wrong with my order. The girls in the back are singing and yelling the whole time. Today I went with my mother cause she wanted lunch, we were the only people in the store. They made my food and put it on the counter without calling my name. I went up and saw it was just sitting there. The nuggets and fries were freezing cold. I asked her if she even called my name and she had a very bad attitude and said I yelled it. I know for a fact she didn’t. But the whole time we were there I could clearly hear their whole conversation in the back.
Overall every time I go in here the experience is awful.
Atmosphere: 1
Food: 1
Service: 1
Went threw the driverthrew. Placed an order for 4 orders of chicken tenders. Was really happy that they said they would have to make them and it would take about 6 or 7 minutes. I had no problem with that, as I would be getting them freshly made.
I get home and there was only 2 orders in the bag. I try to call the phone number on line but the number was disconnected. Why is thar number still on line for the store?
I returned to the store and they remembered me and the order and said they were sorry and to pull right up. I said I want two freshly made orders and not the ones they forgot to give me. The girl at the order window said that there was only 2 people working and they didnt have time to make them new. I told her I dont care and I wanted a new order made. She then said I was yelling at her and I said I was not yelling, I was just telling her I did not want the ones she forgot to give me, I want fresh ones that are hot and not sitting around since she didnt give them to me originally.
Your company sucks and the chicken tenders are not worth the time, trouble, money and the gas waisted to drive back to your company. I assure you it will never happen again. Never Wendys again for me or my family!
To the kind man working the drive thru on 12/23 at around lunch time- thank you for being so kind and cheerful. I was having a rough day and drove away with a big smile on my face!
Typical fast food. Our family was debating which fast food chain has the best burger and fries. We took a day to try all five of the local (Souderton, PA area) offerings that were roughly equivalent: 1/4 pound burger, with lettuce, onion, tomato, sauce and cheese.
Wendy's burger took 5th place, their fries took 4th
Atmosphere: 3
Food: 3
Service: 3
Never got to order. After 5 minute wait at 5:15 pm one of the employees informed us that there were only 3 employees there so we left and went to Mc donalds
Not serving breakfast at 930AM??????
Good way to alienate some of your best customers!
The owner of this restaurant is lost and needs to learn his industry!
Atmosphere: 2
Food: 4
Service: 1
The gentleman that works lunch at the window with the white beard, awesome guy.
Atmosphere: 4
Food: 4
Service: 5
Here at 12:17 and they’re not open
Burger was undercooked. Couldn’t finish it. Have never received a burger this color from a fast food restaurant before
Food: 1
We had such a great experience tonight for dinner. Angelique was so friendly and helpful with ordering for the kids, and making sure they were all happy. Her hospitality was greatly appreciated.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you’re going to be open until 1 am it doesn’t mean just use the left overs from the dinner rush. Got a regular large baconator meal with fries that were so old and freezer burnt they looked like they had been picked off the ground. Wendy’s slogan for this location is “proving time and time again why you should go to McDonald’s”
Atmosphere: 1
Food: 1
Service: 1
Store was vacant.
Don’t bother
Atmosphere: 1
Food: 1
Service: 1
Horrible, burgers were dry and had to have been sitting for awhile. Chicken sandwiches were rubbery and dry. Everything was cold. Fries were old too. The only thing that was good was the frosty and cinnabon.
Food: 1
Service: 4
2 visits: It visit store not home, lack of staff. Had to wait in drive through line 40 minutes to get my mobile order.
Second visit, pick up my order and no chili. This was 11:45. Walked out. Still trying to resolve money charged.
Atmosphere: 3
Food: 4
Service: 1
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