Bertucci's Italian Restaurant

We sat at a table for 15 minutes. Multiple servers walked by our table and ignored us. No one brought us drinks or took our order. After 15 minutes, we got up and left and went to another restaurant. Will not be back. Ever.

Went for my girlfriends birthday every was good then she found a hair in her food so it ruined the whole meal we ended up just splitting my food and took hers home I would think they would compensate the platter but they didn’t just gave us our $70 bill and said sorry about that

Atmosphere: 1

Food: 1

Service: 1

Dined in today with my family. Service was fantastic, and food was pretty good too. My only complaints are the atmosphere. The place is outdated, the bathrooms have trash everywhere, the tables were so sticky but our server assured us they’re not dirty that it’s just the finish coming off. Kinda shows how much they care about upkeep here. There was a tall man in the back of the kitchen screaming so loud every 5 minutes that we couldn’t even focus on enjoying conversation with eachother. The cooks might forget it’s an open kitchen.

Atmosphere: 3

Food: 5

Service: 4

We went there for dinner and the food was very good very fast service in the parking was okay check it out sometime

Atmosphere: 5

Food: 5

Service: 5

Cassandra was an excellent server—accommodating, friendly, informative, great on following up with is. Our dinners were excellent, as were the rolls and ceaser salads. We will be back in short order.

Atmosphere: 5

Food: 5

Service: 5

Jenn took care of us tonight! She was wonderful! Very attentive and all of her suggestions were a hit. Will definitely be coming back and requesting her upon our return!

Atmosphere: 5

Food: 5

Service: 5

Excellent service!! Hayley was the BEST server!! We loved her! Food was awesome, of course! Even the manager, Susan, was phenomenal. ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Lindsay, our server for tonight, was very attentive and friendly! She was an excellent waitress and deserves to be rewarded because she made our experience at Bertucci’s great. Bread rolls and both the puchillo and plain cheese pizzas were hot and tasted fresh. Decor could definitely use some sort of update but it’s not the biggest deal. Definitely a great location.

Atmosphere: 4

Food: 5

Service: 5

The salad was so good lol ive never had a salad that good the service was ok they kinds stayed away cuzz they was cleaning to end the night

Atmosphere: 3

Food: 4

Service: 4

Bertucci's in Springfield is an excellent restaurant great food, beautiful restaurant, friendly atmosphere, professional staff and reasonable prices.

Atmosphere: 5

Food: 5

Service: 5

The rolls and the food delicious. One of the few restaurants that will send you coupons when you get on their mailing list.

Atmosphere: 5

Food: 5

Service: 5

The wings was delicious. The alfredo was good my shrimp rossini was okay. waitress was attentive and answered questions. The atmosphere was blah, the furniture showed signs of being worn. wasn't to many people in there, and I had to squeeze into the booth lol. I know I got a big back but dang.

Atmosphere: 3

Food: 4

Service: 5

We had a party of 11 and the service was wonderful. Food was hot and delicious!

Atmosphere: 5

Food: 5

Service: 5

Brian provided great service.

Atmosphere: 5

Food: 5

Service: 5

They atmosphere was welcoming. Our waitress, Sam was very polite and cheerful.