Panera Bread

1022 Baltimore Pike, Springfield
(610) 690-2450

Recent Reviews

caroline f

This is the only Panera that I still go to. The food is consistently great quality and the staff are the best.

Atmosphere: 5

Food: 5

Service: 5

Jenn Moucer

Every single time I order from this location we have an issue. Always missing half of the order

Atmosphere: 1

Food: 1

Service: 1

Erica Henry

Good healthy food choices! Quick and simple.Vegetarian options: Many options - label on vegan options.Dietary restrictions: Gluten-free options are available. Non caffeine and caffeine drink options available and labeled.Parking: Parking is shared with other restaurants and stores.Kid-friendliness: Appeared safe. Colorful and inviting- kid drink options available.Wheelchair accessibility: Easy to navigate into and around the area.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Napa Almond Chicken Salad Sandwich, Sandwich and Soup Mac, Strawberry Poppyseed Chicken Salad, Sourdough Bread Bowl, Broccoli Cheddar Soup, Grilled Cheese

mia cullen

This place went way down hill. I waited 40 minutes only to receive the wrong food, which also came out cold(stuff happens). The worst part was, the staff were more focused on arguing with each other than doing their jobs. There’s no reason for two grown adults to have a screaming match behind a sandwich counter. Support a small business instead, this place sucks.

Atmosphere: 3

Food: 1

Service: 1

Z

In this store they totally ignore you. The employees are on there phones texting! And the manager is rude and ignorant and that goes for the people that work there.

Atmosphere: 1

Food: 1

Service: 1

Norah Holst

They were out of my tomatoes!! How dare they! I was trying to have a great day out with my wife and granddaughters, but they were out of tomatos! I was just getting back from the country club with my wife Felicia, and she was craving some plan, large, juicy, tomatoes, yet they were all gone. They should have them in stock constantly, just in case my wife comes in after her 3 cups of wine asking for same plan old tomatoes! Take notes Panera (aka skiny guy with a man bun!!!! ???)

Atmosphere: 5

Food: 4

Service: 5

Sam Dela

We were at this location grabbing a bite to eat. I orderd an avocado Chicken Sandwich. There was only 2-3very small cubes of chicken in the sandwich. I brought it to their attention. The manager's name Walter was very nice. He apologized and made me another fresh one just for me. On top of that, he added a small bag chips as a bonus, that made my day and personally bought to my table. I was not expecting that. That's what I call it great customer service. I shall return!!

Atmosphere: 5

Food: 5

Service: 5

Clarinda Reilly

Very nice and the very prepared as we requested with our customization which is nice. Always delicious!

Андрей К

I never wait so long for order in Panera and in 15 min they gave me wrong order( it was 1 salad only, nothing

Atmosphere: 5

Food: 5

Service: 1

Barbara Roberts

Worst experience at panera ever. Had to ask for counter help. Was not told that they had no avocado so chicken Chipotle avacado melt had no avocado and chicken was barely noticeable. Basically bread. No crunchy steips for the Asian salad that was nothing more than lettuce and tomatoes. Will need to find another location.

Atmosphere: 3

Food: 2

Service: 3

M Hetzel

I ordered the pick 2 a soup and salad They added on a sandwich . Friend ordered a salad only!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Roasted Turkey & Avocado blt, Broccoli Cheddar Soup

Albert Klein

Nice Panera Bread location. Easy parking. This is a great place to have informal business meetings of up to three or four personsVegetarian options: A nice selection of vegetarian dishes. Usually fast service. Nice seating.Parking: Plenty of parking within very easy walking distance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Caesar Salad

Cory Lewis

Just not worth the

Atmosphere: 1

Food: 1

Service: 1

M Francis

Both days I visited the store the main sandwich area was where the general manger was. Communicating, thanking clients. It really adds to the atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich

Robin White

I paid $8 for a bowl of soup and it was mostly broth, ridiculous. I also had 2 forks in my bag, no spoon.

Food: 1

Service: 1

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