PrimoHoagies
$ • Sandwich Shops, Italian
Hours:
504 Baltimore Pike, Springfield
(610) 543-2808
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Primo Hoagies Reviews
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I ordered 3 sandwiches. I got home, and a sandwich was missing from bag. The other 2 sandwiches were not made, even close,to what was ordered. They were drenched in mayo. I didn't even order mayo on either sandwich! It was so bad, the rolls were soggy. Every topping that I DID NOT ORDER was on the sandwich. I called manager, who was working on evening of October 2, and told him what happened and asked him to refund my money for the order. He was rude and extremely unprofessional....read full review
We just ordered 3 hoagies and sides. When my wife walked in to pick up the hoagies, there were no employees in the store. There is no bell or anyway to get help. After a couple minutes, the 3 boys that were “working” came out of the refrigerator cooler. Then, none of the sides were with the hoagies that she had to bring up to them, then they put the wrong items and sizes that we had already paid for. Horrible customer service can ruin any company.
Ordered 3 primo hoagies. 2 standard off their menu and 1 just with added extra cheese. Got home 2 of the sandwich’s were wrong. Called and drove back for the new ones. Got home and BOTH were wrong again. Wrong cheese & no oil on one. Embarrassing! They even actually took back the wrong hoagies that they made the first time too instead of letting us keep them! I was shocked! We even opened them and touched them. Just grosssss. The worst primo I’ve ever ordered from.
Ratings
Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 10AM - 8PM |
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PrimoHoagies is known for its delicious hoagies, with customers often taking advantage of the Wednesday special to save money. The restaurant provides complete trays of hoagies, sides, utensils, and plates, with helpful servers. PrimoHoagies is praised for consistent quality, offering meals that can last for multiple servings, especially when ordering a whole sandwich. The location has a front and back door, with parking at the rear. Customers appreciate the consistently excellent service and food quality at PrimoHoagies, with the Turkey Diablo being a particularly popular choice. The bread, meat, and toppings are all fresh, and the customer service is generally pleasant and helpful, with the staff taking the time to answer questions.