Slow slow slow slow slow The workers never move quickly when orders are piling up, and they work extremely slowly.
Service: 1
Mike Hartzell
This store is a scam. It took an hour and a half from when I ordered the pizza to when they say it was delivered. The pizza was never delivered and they would not call the DoorDash driver even though I ordered it directly through Papa Johns. When I called to ask about it the manager was very rude, not apologetic, offered to do nothing and I never got the pizza. They stole money from me
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Geuther
Delivery never came. Tried calling but was on hold for 20 minutes. Drove to the store and they were rude ("hey, we're busy, buddy). No apology, although when I demanded a refund I got one.
Atmosphere: 1
Food: 1
Service: 1
DarkCore3745 Martin
Orderd 8 piece they gave 6 piece and didn't take back
Ahmad Bahir Weyar
The people are very rude. Poor customer service. The workers don’t even talk nice to customers. They keep looking at them in they eye does even take the order for 30 minutes. ITS NOT THE FIRST TIME THIS HAPPENED EVERY-TIME I GO IN.!
Atmosphere: 1
Food: 1
Service: 1
jam788
This place is pretty gross and nobody handling food is wearing gloves.You can't understand The outsourced labor taking the orders
Atmosphere: 1
Food: 3
Service: 1
Christopher Crotty
The last 3 times I’ve ordered a large pizza for pickup I’ve received what looks like a medium pizza. Even the time I ordered an extra large pizza it looked like a medium pizza. Not crazy about the service here either.
Atmosphere: 2
Food: 2
Service: 2
Jason Peachey
The service is horrendous. Called an order and they said it will be ready at 12pm. Showed up and they hadn't even started the order and had to wait half hr..
Food: 3
Service: 1
Casey Murdie
The food is still papa johns so pretty good. Extremely disappointed to see the phone calls being outsourced. I can't call a local store? I can't speak with someone and understand them? There has to be a delay? Just doesn't make sense and makes me either want to call somewhere else or just go in.
Do you want the RUDEST service in town? Then Papa John's on North Atherton, State College, PA is the place for you! I used to order pizza there—not because of the taste, but because it’s the closest pizza point to my home for takeout. I ordered online and received an email saying it would be ready in 18 minutes. Then I got a notification 20 minutes later that it was ready. I arrived after 30 minutes, but the cashier couldn’t find my order at first. After some time, he finally found it, but told me it wasn’t ready and asked me to wait another 3-5 minutes. I was in a rush, so I told him I had received a notification saying my order was ready and that I needed to leave ASAP.
When my order was eventually ready, a different staff member, who was preparing the pizzas, SLAMMED them onto the counter without calling my name and said, 'Here it is, and you get a coupon.' The look on his face was angry and hostile. I was shocked, so I told him he could treat customers more politely since it wasn’t my fault I received the notification early. At that moment, the cashier came over and told me, "You don’t need to order from here anymore. FLY FROM HERE!"
That’s the end of me ever ordering from Papa John's. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Adam Davr
I’m waiting 15 minutes nobody here. Now 9:20pm.
HOLLY BALDWIN
The pizza is ALWAYS the best. The staff are very friendly and they always manage to find our house for delivery. The drivers are always courteous
Ordered delivery. DoorDash driver called me with an attitude saying she was in front of my door. She wasn't. Happens all the time. I directed her to my door. Order delivered. Then she called to complain, claiming I berated her, then hung up on me.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Create Your Own Papadia, Papadias
Russell Woodling
This place said 25 minutes for a pizza and took 40 minutes so
Slow slow slow slow slow
The workers never move quickly when orders are piling up, and they work extremely slowly.
Service: 1
This store is a scam. It took an hour and a half from when I ordered the pizza to when they say it was delivered. The pizza was never delivered and they would not call the DoorDash driver even though I ordered it directly through Papa Johns. When I called to ask about it the manager was very rude, not apologetic, offered to do nothing and I never got the pizza. They stole money from me
Atmosphere: 1
Food: 1
Service: 1
Delivery never came. Tried calling but was on hold for 20 minutes. Drove to the store and they were rude ("hey, we're busy, buddy). No apology, although when I demanded a refund I got one.
Atmosphere: 1
Food: 1
Service: 1
Orderd 8 piece they gave 6 piece and didn't take back
The people are very rude. Poor customer service.
The workers don’t even talk nice to customers.
They keep looking at them in they eye does even take the order for 30 minutes.
ITS NOT THE FIRST TIME THIS HAPPENED EVERY-TIME I GO IN.!
Atmosphere: 1
Food: 1
Service: 1
This place is pretty gross and nobody handling food is wearing gloves.You can't understand The outsourced labor taking the orders
Atmosphere: 1
Food: 3
Service: 1
The last 3 times I’ve ordered a large pizza for pickup I’ve received what looks like a medium pizza. Even the time I ordered an extra large pizza it looked like a medium pizza. Not crazy about the service here either.
Atmosphere: 2
Food: 2
Service: 2
The service is horrendous. Called an order and they said it will be ready at 12pm. Showed up and they hadn't even started the order and had to wait half hr..
Food: 3
Service: 1
The food is still papa johns so pretty good. Extremely disappointed to see the phone calls being outsourced. I can't call a local store? I can't speak with someone and understand them? There has to be a delay? Just doesn't make sense and makes me either want to call somewhere else or just go in.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Garlic Parmesan Breadsticks, Philly Cheesesteak
The staff are always on point. Papa john’s shouldn’t charge more for the sauces unless the customer is “taking advantage” etc.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Do you want the RUDEST service in town? Then Papa John's on North Atherton, State College, PA is the place for you! I used to order pizza there—not because of the taste, but because it’s the closest pizza point to my home for takeout. I ordered online and received an email saying it would be ready in 18 minutes. Then I got a notification 20 minutes later that it was ready. I arrived after 30 minutes, but the cashier couldn’t find my order at first. After some time, he finally found it, but told me it wasn’t ready and asked me to wait another 3-5 minutes. I was in a rush, so I told him I had received a notification saying my order was ready and that I needed to leave ASAP.
When my order was eventually ready, a different staff member, who was preparing the pizzas, SLAMMED them onto the counter without calling my name and said, 'Here it is, and you get a coupon.' The look on his face was angry and hostile. I was shocked, so I told him he could treat customers more politely since it wasn’t my fault I received the notification early. At that moment, the cashier came over and told me, "You don’t need to order from here anymore. FLY FROM HERE!"
That’s the end of me ever ordering from Papa John's. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
I’m waiting 15 minutes nobody here. Now 9:20pm.
The pizza is ALWAYS the best. The staff are very friendly and they always manage to find our house for delivery. The drivers are always courteous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks, Pepperoni Pizza
Ordered delivery. DoorDash driver called me with an attitude saying she was in front of my door. She wasn't. Happens all the time. I directed her to my door. Order delivered. Then she called to complain, claiming I berated her, then hung up on me.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Create Your Own Papadia, Papadias
This place said 25 minutes for a pizza and took 40 minutes so
Atmosphere: 1
Food: 2
Service: 1
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