The cashier (Sunday 9/29/24 @ 8:04am) was rude. It would have been nice if he took his ear pods out so that he could actually hear me and take my order AND get the order right. I asked for help on my app as I didn’t have my glasses and he said “I don’t know how to navigate on the app.” Seriously…you work at Starbucks. We will never stop at this Starbucks again. I had to ask for a bag. How did he think I was going to carry 2 hot coffees and 2 breakfast sandwiches. Did I mention the sandwiches were wrong. I should have taken a picture of the sandwich….half the bacon was hanging out in the bag. So sloppy and pride in his work or customer service for that matter.
Atmosphere: 1
Food: 1
Service: 1
GigaByte TeraByte
Literally takes 15 minutes for 1 coffee. The staff are on their phones chatting and not paying attention at all.
Atmosphere: 1
Food: 4
Service: 1
Daniel Baldwin
Terrible service. Barista acted annoyed that I was even there or that she had to greet and interact with customers. She made it clear that I was not wanted or even welcome as a customer.
Starbucks usually has great customer service and the staff is always helpful and I was always happy to pay more than other coffee shops and even tip on top of the high price. The one feature that kept me coming back everyday is gone and makes me never want to step into another Starbucks again.
Atmosphere: 1
Food: 1
Service: 1
Lonjino Abednego
I was not acknowledged by two females who were there doing nothing at all but just talking. I stood there almost for two minutes, but couldn’t even assist me. Worse employees. This happened on 02/17/24 around 12:25Am.
Service: 1
Davine Calkins
We were not acknowledged by Isaiah when we came to counter as the he was busy texting. He then looked up and stared at us, we gave our order and Isaiah proceeded to continue his texting while we got our payment out. Once I gave Isaiah the cash, he held it, resumed his texting and continued to text and get our change at the same time. I asked for a receipt, but he needed to respond to his most recent text prior to handing me the requested item!Help us all … the service industry needs to bypass hiring from this employee pool!!!
Service: 1
Kirk Snyder
employees here are ridiculously
Atmosphere: 1
Food: 3
Service: 1
Crystal Baker
Cold brew ... Luke warm
Ahmed Abdallah
Coffee was old I think it was yesterday coffee not coming back no more
John
I normally stop by here for Starbucks and restrooms to fresh up before continuing to drive back home. I ordered a white mocha, but there was no white chocolate in my drink. I only found out after I hit the road. Luckily, I was able to contact Starbucks Rep through my app and got a refund. I gave 5 Star to Starbucks Rep for resolving this issue.
Atmosphere: 1
Food: 1
Service: 1
Sara Gates
Workers purposefully ignored us before ordering, then made sure to clean the entire station before making our drinks. Had to leave before we recieved our drinks. Terrible service. My stuffed horse is also upset over this.
Understaffed for demand, out of stock of many milk varieties, didn't check for mobile orders often (late order).
Atmosphere: 2
Food: 2
Service: 3
Rebecca Chaney
I was greeted by a girl named Alaysia,she's very sweet and beautiful. She made my drink better than anyone ever has and I'm kind of hard to please so that's saying something.
M S
9/23/2022 at 7:20am they were closed. They were supposed to be open at 7am. Asked them what time they open they replied “we don’t know. It’ll take a while”. And most importantly they were RUDE. Keep it up STARBUCKS
Mumin Sadikov (sadykov91)
9/23/2022 at 7:20am they were closed. They were supposed to be open at 7am. Asked them what time they open they replied “we don’t know. It’ll take a while”. And most importantly they were RUDE. Keep it up STARBUCKS
Timothy Wright
Excellent service. Thanks for keeping me caffeinated.
The cashier (Sunday 9/29/24 @ 8:04am) was rude. It would have been nice if he took his ear pods out so that he could actually hear me and take my order AND get the order right. I asked for help on my app as I didn’t have my glasses and he said “I don’t know how to navigate on the app.” Seriously…you work at Starbucks. We will never stop at this Starbucks again. I had to ask for a bag. How did he think I was going to carry 2 hot coffees and 2 breakfast sandwiches. Did I mention the sandwiches were wrong. I should have taken a picture of the sandwich….half the bacon was hanging out in the bag. So sloppy and pride in his work or customer service for that matter.
Atmosphere: 1
Food: 1
Service: 1
Literally takes 15 minutes for 1 coffee. The staff are on their phones chatting and not paying attention at all.
Atmosphere: 1
Food: 4
Service: 1
Terrible service. Barista acted annoyed that I was even there or that she had to greet and interact with customers. She made it clear that I was not wanted or even welcome as a customer.
Starbucks usually has great customer service and the staff is always helpful and I was always happy to pay more than other coffee shops and even tip on top of the high price. The one feature that kept me coming back everyday is gone and makes me never want to step into another Starbucks again.
Atmosphere: 1
Food: 1
Service: 1
I was not acknowledged by two females who were there doing nothing at all but just talking. I stood there almost for two minutes, but couldn’t even assist me. Worse employees. This happened on 02/17/24 around 12:25Am.
Service: 1
We were not acknowledged by Isaiah when we came to counter as the he was busy texting. He then looked up and stared at us, we gave our order and Isaiah proceeded to continue his texting while we got our payment out. Once I gave Isaiah the cash, he held it, resumed his texting and continued to text and get our change at the same time. I asked for a receipt, but he needed to respond to his most recent text prior to handing me the requested item!Help us all … the service industry needs to bypass hiring from this employee pool!!!
Service: 1
employees here are ridiculously
Atmosphere: 1
Food: 3
Service: 1
Cold brew ... Luke warm
Coffee was old I think it was yesterday coffee not coming back no more
I normally stop by here for Starbucks and restrooms to fresh up before continuing to drive back home. I ordered a white mocha, but there was no white chocolate in my drink. I only found out after I hit the road. Luckily, I was able to contact Starbucks Rep through my app and got a refund. I gave 5 Star to Starbucks Rep for resolving this issue.
Atmosphere: 1
Food: 1
Service: 1
Workers purposefully ignored us before ordering, then made sure to clean the entire station before making our drinks. Had to leave before we recieved our drinks. Terrible service. My stuffed horse is also upset over this.
Restaurantji Recommends
Understaffed for demand, out of stock of many milk varieties, didn't check for mobile orders often (late order).
Atmosphere: 2
Food: 2
Service: 3
I was greeted by a girl named Alaysia,she's very sweet and beautiful. She made my drink better than anyone ever has and I'm kind of hard to please so that's saying something.
9/23/2022 at 7:20am they were closed. They were supposed to be open at 7am. Asked them what time they open they replied “we don’t know. It’ll take a while”. And most importantly they were RUDE. Keep it up STARBUCKS
9/23/2022 at 7:20am they were closed. They were supposed to be open at 7am. Asked them what time they open they replied “we don’t know. It’ll take a while”. And most importantly they were RUDE. Keep it up STARBUCKS
Excellent service. Thanks for keeping me caffeinated.
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